IT Support Technician Apprentice – Cambridge Fire & Rescue– Cambourne, CB23 6FY– £18,000pa – 37hrs/w
- Hiring Organisation
- Cambridgeshire Fire & Rescue Service
- Location
- Fire Station, Back Lane, Great Cambourne, Cambridge, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
focused service to all users. This includes proactively managing calls, setting appropriate priorities to ensure work is completed in line with Service Level Agreements (SLA) ensuring customer expectations are managed throughout. Escalate workload issues to ICT Support Team Leader for resolution Allocate calls to internal ICT support groups ...