Senior Support Engineer Apprentice (Bango.net Limited)
- Hiring Organisation
- BANGO. NET LIMITED
- Location
- Matrix House, Cambridge Business Park, Cowley Road, Cambridge, England
- Employment Type
- Higher Apprenticeship
- Salary
- £35,000 a year
Bango environment Work closely across functions (including Engineering, Delivery, Finance and other Bango teams) to seek support when needed, ensuring priorities are aligned and SLA’s are met Responsible for documenting and implementing internal change requests within the operations team including full test plan. (i.e. certificate rotations) Keeping stakeholders updated … regarding any complex ongoing change, activity or incident affecting the service in line with contracted SLA’s Partner onboarding – configuration tasks for existing and new customers joining the Bango platform Monitoring set up and configuration, and regular thresholds review with first line team to ensure reduction on false alarms ...