IT equipment that is behind the scenes and away from the day-to-day support of users. This will give you experience with MicrosoftWindows Servers, both on-premises and within the Microsoft Azure cloud. Following the successful completion of the apprenticeship, there would be an opportunity to join More ❯
Chatteris, Cambridgeshire, East Anglia, United Kingdom
Baltic Apprenticeships
the Job: Provide technical support and serve as a primary contact for customers across various products and services. Troubleshoot and manage IT systems, including Windows desktop support, network setup, VoIP, and Microsoft 365 administration. Monitor and update helpdesk tickets, ensuring issues are resolved within SLAs. Set up, rebuild, and … maintain hardware such as Windows/Mac devices, printers, network equipment, and mobile devices. Work independently and collaboratively to diagnose and resolve IT issues efficiently. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: Salary £18,000 Per Annum More ❯