IT Support Apprentice (Compute4U Ltd)
- Hiring Organisation
- COMPUTE4U LTD
- Location
- Unit 34 The Joiners Shop, The Historic Dockyard, Chatham, Kent, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,000 a year
assisting with IT issues via the phone, email and remote support tools. Logging, Tracking and resolving Incidents within a service management system, adhering to SLA’S. Identifying when to escalate incidents to ensure SLA achievement. Managing Service Desk mailboxes to update relevant incidents with key information. Carry out service desk ...