IT Apprenticeship
Northwich, Cheshire, North West, United Kingdom
Baltic Apprenticeships
software for clients. Answer and log incoming calls to the Service Desk, escalating where required. Troubleshoot hardware, software, and networking issues (Microsoft, Dell, SonicWall, switches). Use monitoring and security tools such as SentinelOne and ConnectWise. Support with virtualised systems and backups using Datto. Create and amend PowerShell and batch scripts. Maintain accurate client records and documentation. Ensure compliance … with information security policies and procedures. Balance work and study time to fulfil apprenticeship requirements. Desired Qualities, Skills and Knowledge A genuine interest in IT and commitment to building a career in the field. Strong problem-solving and active listening skills. The ability to learn quickly and follow structured processes. Basic knowledge of Windows PCs and Microsoft Office More ❯
Employment Type: Advanced apprenticeships
Salary: £20,000
Posted: