Business Administration Apprenticeship - Cheshire
- Hiring Organisation
- THG (The Hut.com Limited)
- Location
- Meridian House, Gadbrook Way, Cheshire, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,224 a year
Level 3. Role To support the end-to-end onboarding of new clients into the Customer Experience function, coordinating project plans, channel set-up, testing and stakeholder communication so every client goes live smoothly and on time. Key Responsibilities: Maintain onboarding project plans and trackers for assigned clients, minute … routing rules, SLAs and holiday calendars Assist with knowledge base/FAQ setup and configure user accounts, roles and permissions Draft and run UAT test scripts, log and track defects to resolution, and coordinate sign-off with clients Act as a day-to-day point of contact for onboarding ...