1 to 1 of 1 Apprenticeship Analytical Skills Jobs in Chichester

As a Customer Experience Specialist Service Advisor Apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role The role of a Customer Experience … of customers Keeping up to date with the most recent product information Resolving challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills … improvement Training Working towards a level 3 apprenticeship as a Customer Experience Specialist Service Advisor qualification, you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations Training is delivered at the state of the more »