2 of 2 Apprenticeship Service Management Jobs in Cornwall

King's Service Centre are offering a fantastic opportunity to join their Service Desk team as an IT Apprentice. This is an excellent opportunity to develop new skills. Role It is King's Service Centre's mission to support and deliver innovation and excellence to King … College London, working towards our Vision 2029. As a member of the Service Desk team, you will provide the highest standard of first line support for IT services to staff and students at King's College London, delivering exceptional customer satisfaction and a personalised service, whilst achieving ...

support Seasalt staff on our service desk with IT issues, including creation of support tickets, assigning tickets, following up on queries, responding to contact from end users, and updating and maintaining documentation, within specified SLA’s. Role Answering calls and emails from Seasalt colleagues regarding technical issues and logging … them into our IT Service Management tool Ensuring queries in the team mailbox are responded to in a timely fashion, and that the mailbox is well maintained and organised at all times Organising New Starter/Change/Leavers requests into our system, ensuring these are assigned correctly ...