IT Support Apprentice
- Hiring Organisation
- CIPHER IT LTD
- Location
- Coventry University Technology Park, Puma Way, Coventry, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,096.60 a year
company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. Be a helpful technician– Helpdesk Habits Customer Service course provided Input within team meetings Support queue– working on assigned tickets Technical calls- taking calls in technical queue and triage Tech onsite shadowing … assistance Customer Service Department Development- New ideas to Support Team Leader Time Management- Managing own tickets and time entries Customer site knowledge - Ability to retrieve/notice inconsistencies in info Ongoing Training Development - Assigned Training Personal and shared work area maintenance and cleanliness Follow company policies & procedures ...