2 of 2 Apprenticeship Customer Service Jobs in Crewe

will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities As a Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers … certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls to customers and contractors to provide updates and gather information Maintain accurate customer records and update information within business systems and CRM platforms Support ...

customer services team is central to ensuring deliveries run smoothly and in line with customer expectations. The role acts as the key link between customers, transport operations, planning teams, warehouse colleagues and drivers, helping to coordinate deliveries, resolve issues and maintain communication throughout the supply chain. Role Main … customs by communication with the relevant parties Taking responsibility for work and helping other and raising any work-task concerns Monitor all emails and customer enquiries Scanning and matching of all POD’s (proof of delivery notes) Accurately file and archive all paperwork Retrieve PODs from customer portal ...