IT Support Technician Apprentice
- Hiring Organisation
- Blackdown Education Partnership
- Location
- Egremont Road, Trull, Taunton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 a year
responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards. Main Duties and Responsibilities: Provide first-line IT support to staff … Infrastructure: Assist with basic network support, including: Wired and wireless connectivity issues Device network configuration Reporting faults to senior staff or third parties Helpdesk & Customer Service Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution Communicate clearly with users ...