2 of 2 Apprenticeship Microsoft Jobs in Derbyshire

level support to join our organisation based in Hazel Grove, Stockport. This would suit a commercially experienced 1st line support with Microsoft Windows OS knowledge. Role You'll learn how to: Provide first-line support to our clients Installing and configuring computer hardware, operating systems, and troubleshooting applications Monitor ...

with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client Support: Act as first point … contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear communication with ...