IT Apprenticeship
Chesterfield, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
installation under supervision. Support the implementation of multi-factor authentication and group policy application while following internal procedures. Accurately log support requests using Autotask and escalate issues according to SLA requirements and technical complexity Communicate with users via phone, email, messaging, and video calls, delivering clear and professional customer service. Use internal documentation and knowledge bases to perform basic troubleshooting More ❯
Employment Type: Advanced apprenticeships
Salary: £14,000
Posted: