IT Support & Cloud Apprentice
- Hiring Organisation
- WYTECH LIMITED
- Location
- EDNASTON PARK, PAINTERS LANE, EDNASTON, ASHBOURNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear communication with clients throughout ...