1st Line IT Support Engineer Apprentice
- Hiring Organisation
- COMMS (UK) LTD
- Location
- UNIT 8, VICTORY CLOSE, WOOLSBRIDGE INDUSTRIAL ESTAT, WIMBORNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,660 a year
motivated individual to predominantly provide remote technical helpdesk support. As a 1st Line Service Desk Engineer you will be responsible for technical support and ticket resolution for a wide range of managed service customers. Role You will be the first point of contact for support queries and will … have full responsibility for logging and handling tickets, escalations and follow ups. The role will involve fault diagnosis and resolution, providing remote and telephone support for client infrastructure and end-users. The candidate must be a highly motivated engineer, with a ‘can do’ attitude and a thorough, logical approach ...