1 of 1 Apprenticeship Customer Service Jobs in Durham

We are looking for a keen individual who is passionate about delivering a tailored customer service approach to help provide our customers with the best possible outcome for their circumstances. You will be dealing with general enquiries such as taking payments and advising customers of missing payments as well as other duties. Role Taking inbound calls from customers … Providing technical support for our telecommunications and online advertising customers Raising faults and internal work tickets Liaising both internally with different departments and externally through partner companies to resolve customer queries Carrying out any other ad hoc administration duties where necessary Training Level 3 Business Administrator Apprenticeship Standard which includes: Level 2 Functional Skills in maths and English (if … Year 6 Months Positions Available 1 Closing Date Saturday, 20th September 2025 Start Date Monday, 29th September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Team working Initiative Qualifications English GCSE, grade 4 (Desired) Maths GCSE, grade 4 (Desired) About the Employer UNITEL DIRECT LIMITED Unitel Direct Limited is More ❯