2 of 2 Apprenticeship Microsoft 365 Jobs in East Anglia

as a primary contact for customers across various products and services. Troubleshoot and manage IT systems, including Windows desktop support, network setup, VoIP, and Microsoft 365 administration. Monitor and update helpdesk tickets, ensuring issues are resolved within SLAs. Set up, rebuild, and maintain hardware such as Windows More ❯

DPS Technology Group is a well-established, Business focused, ICT Company based in Suffolk. As an HP and Microsoft partner amongst others, DPS offers best of breed products and solutions for the SME sector. Operating both remotely and on-site, DPS supplies, installations and continues to support its customers … resolve IT issues for end users. Install and maintain IT hardware, including laptops, desktops, and mobile devices. Assist with managing cloud environments, such as Microsoft 365. Set up user accounts, manage profiles, and handle password-related issues. Collaborate with senior engineers on escalated support tickets. Escalate calls to third More ❯