IT – 1st Line Support Analyst Apprentice
- Hiring Organisation
- IT RESOURCE MANAGEMENT LTD
- Location
- THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and resolving incidents to the customer’s satisfaction A strong desire and focus on continued improvements and personal ...