IT Support & Cloud Apprentice
- Hiring Organisation
- WYTECH LIMITED
- Location
- EDNASTON PARK, PAINTERS LANE, EDNASTON, ASHBOURNE, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
Start your IT career with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client … business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony (VoIP) issues for clients Maintain clear communication with clients throughout ticket lifecycle Cloud & Identity Support: Assist with Microsoft 365 user setup, licensing and mailbox management Support Entra ID user management and basic conditional access troubleshooting Assist with ...