2 of 2 Apprenticeship Customer Experience Jobs in the East Midlands

now looking for an eager candidate to join us as a Network Engineer Level 4 apprentice with CompTIA Network+. You will have the opportunity to gain valuable skills and experience as you complete your Level 4 apprenticeship. Role Maintain a high level of customer service as a primary point of contact in the service desk. Maximise customer network performance by monitoring, troubleshooting problems and outages. Ensuring customer equipment, firewalls, switches, servers etc. are maintained in a timely manner to the latest stable versions as per their contracts. Assist the 2nd line in securing the customer network, firewalls, and other infrastructure components by establishing cohesive rules and policies and defining and monitoring access. Ensure the … technology, systems and support are optimised for customers, including individuals or teams working remotely from or from customer sites. Be a true team player, working professionally and constructively with colleagues, offering help and assistance. Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer Level 4 apprenticeship is perfect for learners who are fresh out of an More ❯

curve. We are recruiting an accounts apprentice to join our busy team. Role In this role: You will be part of the frontline support team Helping to deliver excellent customer service while learning how to resolve technical and software queries You’ll assist in logging and managing helpdesk tickets, working towards meeting service level agreements (SLAs) and KPIs Collaborating … with colleagues to resolve customer issues Through structured training, mentorship, and continuous learning, you will develop a strong foundation in software support and business systems Your AAT studies will build your knowledge of finance processes This combination will give you a unique and highly valuable skillset, enabling you to contribute to maintaining data integrity, ensuring operational excellence, and enhancing … the overall customer experience Training Finance/Accounts Assistant Level 2: One to one Tutor Assessor support in the workplace working towards Finance/Accounts Assistant Level 2 Functional Skills if required So the roles this can lead too in our business – Dynamics Pre-Sales Dynamics Junior Consultant Dynamics Support Dynamics Modern Workplace Apprenticeship Standard Accounts or finance More ❯