First Line Support Analyst Apprenticeship
- Hiring Organisation
- RANDSTAD GROUP UK
- Location
- 31-35 St. Nicholas Place, Leicester, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
software provider based in Leicester (20-minute walk from the train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a First Line Support Analyst, you’ll be the first point … contact for our customers, helping them get the most from our products and resolving issues efficiently. You’ll build practical experience in: Customer support and communication Troubleshooting and problem-solving Working alongside technical teams and developers Understanding how a global SaaS business operates Your key responsibilities will include ...