7 of 7 Apprenticeship Customer Service Jobs in the East Midlands

Join Olympus Welding Supplies as a Business Administrator Apprentice and gain valuable experience in a busy office environment. You'll develop administration, customer service and IT skills while supporting the team with enquiries, business systems, customer records and day-to-day office operations. Role Answer incoming telephone … calls and direct enquiries to the appropriate member of the team. Respond to customer emails professionally and promptly. Provide excellent customer service to new and existing customers. Process customer enquiries and prepare quotations where appropriate. Use Sage software to process orders, update customer information ...

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems … operational planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

identifying and removing technical blockers to maintain delivery momentum. Technical Documentation: Produce comprehensive help files, user guides, and support materials to assist with customer onboarding and reduce support ticket volume. Skills Required: Detail-Orientated: Capable of managing complex backlogs and ensuring documentation is accurate and useful. A Clear Communicator … Closing Date Sunday, 20th September 2026 Start Date Sunday, 4th October 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Qualifications English GCSE, grade 4/ ...

Trace Files and reporting Use both export and import dashboards timely Ensure accurate and timely billing Contribute to maintain good relationships and good customer service, with customers and suppliers Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow … Closing Date Friday, 14th August 2026 Start Date Monday, 24th August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications English ...

actively following up unexplained absences Provide support for the setup and start of commercial courses within the directorate, ensuring that students receive excellent customer service during the enquiry, booking and delivery of the course Assist with the booking of transport and accommodation for trips and visits as well … Closing Date Friday, 28th August 2026 Start Date Monday, 31st August 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade 4/C or above (Essential ...

Positions Available 1 Closing Date Friday, 28th August 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Logical Team working Initiative Physical fitness Good time management Ability to prioritise Determination Qualifications Maths and English GCSE, grade Minimum C/… solutions, the company provides efficient, reliable, and professional services to a wide range of clients, delivering projects to the highest standards while maintaining excellent customer service. ...