Technical Support Apprentice
- Hiring Organisation
- TECTRONIKS LTD
- Location
- UNIT 21, HIGH HAZLES ROAD, COTGRAVE, NOTTINGHAM, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £19,000 a year
subscription expiry dates and update account status accurately Record product details, serial numbers, test results, troubleshooting steps and outcomes accurately within each case Follow information security, data protection, health and safety, quality and company procedures at all times As competence develops (typically from month 3 onwards), responsibilities will … associated devices are correctly represented Supporting customers with system installation, commissioning, device pairing, signal coverage, alarm settings, user access and reporting Reviewing system information, device status, logs, signal strength, battery condition and customer test results to identify likely causes Escalating suspected product defects, software issues or complex technical faults ...