Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
Halo Install & Configure a range of software components using Microsoft Portals to ensure all software is set up to the clients requirements - I.e. office, 365 Using Halo Ticketing system to escalate tasks, log tasks, communicate and maintain full documentation Hardware installation could be setting up a new laptop more »
Employment Type: Advanced apprenticeships, Work From Home
possible and escalatingwhere necessary Ordering new ICT hardware and logging devices onto asset register Installation and configuring of operating systems Software installation, such as Office365, firewalls and anti-virus Some lower level … network administration may be required, such as setting policies and group permissions Performing server backups where required Administration of cloud services such as Microsoft365 and Google Workspace Assisting with structured cabling and network infrastructure installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio more »
telephone and e-mail Occasionally providing onsite client support Setting up new IT equipment for customers Setting up new IT user accounts (e.g. Office365) User password resets Setting policies and permissions through Active Directory Networking PC’s to printers, scanners and other peripherals Trouble shooting and technical more »