1 of 1 Apprenticeship SLA Jobs in the East Midlands

Baltic Apprenticeships. A Typical Day in the Job: Provide customer support via phone and face-to-face interactions. Manage daily tickets through Mojo, ensuring updates and resolutions meet business SLA timeframes. Work at our workbenches to fix PC components, and install and configure hardware and software. Assist with customer networking, including servers, firewalls, and switches. Reset passwords, manage user details More ❯