2 of 2 Apprenticeship SLA Jobs in the East Midlands

Service Manager Apprentice

Hiring Organisation
Magellan
Location
1 Beeston Business Park, Technology Drive, Beeston, Nottingham, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£23,088 a year
agendas, recording actions, and monitoring progress. Promote positive working relationships, inclusion, and effective teamwork. Assist in monitoring key performance indicators, service standards, and operational SLA/KPI targets. Help prepare reports, dashboards, and presentations for management meetings. Contribute ideas for improving processes, efficiency, customer experience, and ways of working. Training ...

Business Pay Customer Support Apprentice

Hiring Organisation
Magellan
Location
1 Beeston Business Park, Technology Drive, Beeston, Nottingham, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£23,088 a year
team with client projects, team activities and business operation opportunities. Role Ensure all incoming telephone calls/queries and emails are managed to client SLA standards Review enquiries and deal with a range of issues including login issues/web guidance/transaction queries/invoice queries/authorisation requests. ...