SLA Jobs in the East Midlands

Service Level Agreement (SLA)
England > East Midlands

The table below provides summary statistics for permanent job vacancies advertised in the East Midlands requiring SLA skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited SLA over the 6 months leading up to 30 May 2025, comparing them to the same period in the previous two years.

6 months to
30 May 2025
Same period 2024 Same period 2023
Rank 91 116 100
Rank change year-on-year +25 -16 -36
Permanent jobs citing SLA 64 84 73
As % of all permanent jobs advertised in the East Midlands 2.38% 1.74% 2.63%
As % of the Quality Assurance & Compliance category 14.61% 13.86% 12.50%
Number of salaries quoted 64 66 43
10th Percentile £21,250 £21,250 -
25th Percentile £26,250 £24,240 £25,000
Median annual salary (50th Percentile) £29,500 £28,500 £33,000
Median % change year-on-year +3.51% -13.64% -5.71%
75th Percentile £35,125 £33,250 £53,750
90th Percentile £40,000 £40,000 £55,800
England median annual salary £32,500 £32,500 £40,000
% change year-on-year - -18.75% +6.67%

All Quality Assurance and Compliance Skills
East Midlands

SLA falls under the Quality Assurance and Compliance category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring quality assurance or compliance skills in the East Midlands.

Permanent vacancies with a requirement for quality assurance or compliance skills 438 606 584
As % of all permanent jobs advertised in the East Midlands 16.32% 12.56% 21.02%
Number of salaries quoted 186 390 193
10th Percentile £24,871 £24,240 £25,000
25th Percentile £29,750 £29,750 £33,750
Median annual salary (50th Percentile) £40,000 £40,000 £47,500
Median % change year-on-year - -15.79% +5.56%
75th Percentile £57,125 £53,000 £60,000
90th Percentile £63,125 £63,750 £72,300
England median annual salary £60,000 £52,500 £57,500
% change year-on-year +14.29% -8.70% +4.55%

SLA
Job Vacancy Trend in the East Midlands

Job postings citing SLA as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for SLA in the East Midlands

SLA
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing SLA in the East Midlands.

Salary trend for SLA in the East Midlands

SLA
Salary Histogram in the East Midlands

Salary distribution for jobs citing SLA in the East Midlands over the 6 months to 30 May 2025.

Salary histogram for SLA in the East Midlands

SLA
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the East Midlands region over the 6 months to 30 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Northamptonshire +6 27 £31,500 +26.96% 14
Nottinghamshire +24 19 £29,500 +31.11% 18
Derbyshire +12 15 £22,500 -7.22% 15
Leicestershire +17 2 £32,500 +14.04% 14
Lincolnshire +15 1 £52,500 +31.25% 8
SLA
England

SLA
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (29.69%) Microsoft Exchange
2 13 (20.31%) Confluence
3 12 (18.75%) SharePoint
Cloud Services
1 20 (31.25%) Microsoft 365
2 14 (21.88%) Azure
3 8 (12.50%) Entra ID
4 5 (7.81%) Mimecast
4 5 (7.81%) OneDrive
5 2 (3.13%) AWS
6 1 (1.56%) IaaS
Communications & Networking
1 7 (10.94%) Ethernet
1 7 (10.94%) Remote Desktop
2 4 (6.25%) Firewall
3 3 (4.69%) DHCP
3 3 (4.69%) VPN
4 2 (3.13%) DNS
4 2 (3.13%) LAN
4 2 (3.13%) WAN
4 2 (3.13%) Wireless
5 1 (1.56%) Internet
5 1 (1.56%) Network Security
5 1 (1.56%) SAN
Development Applications
1 13 (20.31%) JIRA
General
1 29 (45.31%) Social Skills
2 23 (35.94%) Law
3 8 (12.50%) Marketing
3 8 (12.50%) Organisational Skills
4 2 (3.13%) Analytical Skills
5 1 (1.56%) Finance
Job Titles
1 27 (42.19%) 2nd Line Support
2 24 (37.50%) IT Support
3 22 (34.38%) Analyst
4 21 (32.81%) Support Analyst
5 13 (20.31%) IT Analyst
5 13 (20.31%) IT Support Analyst
6 12 (18.75%) 1st Line Support
7 8 (12.50%) 2nd Line Support Analyst
8 7 (10.94%) 2nd Line Desktop Support
8 7 (10.94%) Desktop Support
9 6 (9.38%) SQL Analyst
9 6 (9.38%) SQL Support Analyst
10 5 (7.81%) First Line Help Desk Support
10 5 (7.81%) Help Desk Support
11 4 (6.25%) Linux Engineer
12 3 (4.69%) Support Engineer
13 2 (3.13%) Applications Engineer
13 2 (3.13%) Applications Support
13 2 (3.13%) Applications Support Engineer
13 2 (3.13%) Server Engineer
Miscellaneous
1 14 (21.88%) Driving Licence
2 5 (7.81%) Onboarding
Operating Systems
1 25 (39.06%) Windows
2 14 (21.88%) Windows Server
3 5 (7.81%) Apple iOS
3 5 (7.81%) CentOS
3 5 (7.81%) Linux
3 5 (7.81%) Mac OS
3 5 (7.81%) Rocky
3 5 (7.81%) Ubuntu
3 5 (7.81%) Windows 10
4 1 (1.56%) Android
4 1 (1.56%) Windows Server 2008
4 1 (1.56%) Windows Server 2012
Processes & Methodologies
1 23 (35.94%) Customer Service
2 21 (32.81%) Incident Management
3 14 (21.88%) ITSM
4 13 (20.31%) Agile
4 13 (20.31%) Root Cause Analysis
5 8 (12.50%) Batch Management
5 8 (12.50%) Data Protection
5 8 (12.50%) Patch Management
6 7 (10.94%) Disaster Recovery
6 7 (10.94%) Service Delivery
7 6 (9.38%) Continuous Improvement
7 6 (9.38%) Customer-Centricity
7 6 (9.38%) Migration
7 6 (9.38%) Process Improvement
8 5 (7.81%) Asset Management
8 5 (7.81%) Kalman Filter
8 5 (7.81%) Mobile Device Management
9 4 (6.25%) ITIL
10 3 (4.69%) Problem-Solving
10 3 (4.69%) Service Management
Programming Languages
1 21 (32.81%) SQL
2 6 (9.38%) PowerShell
Qualifications
1 8 (12.50%) SC Cleared
1 8 (12.50%) Security Cleared
2 1 (1.56%) A+ Certification
2 1 (1.56%) Degree
Quality Assurance & Compliance
1 1 (1.56%) GDPR
System Software
1 18 (28.13%) Active Directory
2 7 (10.94%) Hyper-V
2 7 (10.94%) Virtual Desktop
3 2 (3.13%) VMware Infrastructure
4 1 (1.56%) Firmware
Systems Management
1 5 (7.81%) Ansible
1 5 (7.81%) Jamf Pro
1 5 (7.81%) Microsoft Intune
2 2 (3.13%) FortiGate
Vendors
1 26 (40.63%) Microsoft
2 8 (12.50%) Meraki
3 5 (7.81%) Barracuda Networks
3 5 (7.81%) Sophos
4 2 (3.13%) Cisco
4 2 (3.13%) VMware
5 1 (1.56%) Apple