2 of 2 Apprenticeship Support Engineer Jobs in the East Midlands

As an IT Support Engineer Apprentice at Bubble IT, you’ll be the first point of contact for customers needing technical help. You’ll gain hands-on experience resolving a range of IT issues and developing your knowledge across hardware, software, and network support. Role Providing high-quality customer service and technical support over the phone and … via a ticketing system. Logging and managing IT support tickets, resolving common issues such as password resets, network faults, and hardware problems. Supporting the resolution of 1st and 2nd line technical incidents in line with SLAs. Prioritising and managing your workload effectively. Meeting key performance targets and service standards. Contributing to process and technical improvements. Following company procedures, policies … GCSE, grade 3+ (D or above) (Essential) About the Employer BUBBLE IT SOLUTIONS LTD Bubble IT is a leading provider of managed IT services, cloud solutions, and cyber security support for businesses across the UK. We deliver proactive, reliable IT support tailored to each client's needs — from small businesses to growing enterprises. Our team is dedicated to More ❯

We are looking for keen and capable digital support apprentice to join the small, focused team working to keep every EarthSense monitor running at its full capacity every day of the year. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role or who holds … relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. Providing data, software and hardware, our tight-knit, dynamic team has unparalleled expertise in sensor design, pollution modelling and analysis, and we use this to provide insights to government and industry globally. You … will get the chance to develop your technical skills and help us to improve and mature our support systems as you go. You’ll also work closely with our varied and global customer base – you’ll go from assisting air quality consultants in London, to remotely supporting an engineering team in Central America. What You’ll Do Provide technical More ❯