IT & Systems Support Technician Apprenticeship
- Hiring Organisation
- FTC SAFETY SOLUTIONS LIMITED
- Location
- 8 ELIZABETH BUSINESS PARK, TIGERS CLOSE, WIGSTON, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
most from FTC’s solutions, which are designed to improve safety, compliance, and operational efficiency across site fleets and equipment. Role Provide 1st line systems support to internal staff and external customers via phone and email Assist customers with queries relating to FTC systems (e.g. fleet management … platforms, connected safety solutions, user access, reporting) Diagnose and resolve basic system and user issues, escalating where required Support the setup, configuration, and onboarding of new customer systems Maintain and update customer accounts, user access, and system data across core platforms Assist with system integrations, updates, and improvements ...