IT Support Apprenticeship
- Hiring Organisation
- Hero IT Support
- Location
- 2ND FLOOR, THE LION BUILDING, CROWHURST ROAD, BRIGHTON, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
relationships, the company continues to set high standards in managed IT support. Role Setting up client accounts and passwords using Windows Group Policy Management … Office 365. Effectively communicating via email, telephone, and face-to-face interactions to offer technical advice and guidance on-site. Utilising their ticketing system to guide clients through issue resolution and adhere to their 2-hour critical and 8-hour response SLAs. Leveraging troubleshooting tools like Advanced IP Scanner ...