2 of 2 Apprenticeship Customer Service Jobs in East Yorkshire

Estio Training have an exciting new opportunity for a Digital Support Technician with Hull City Council based in central Hull. Role To ensure excellent customer service Monitor the Assyst Ticketing system to resolve calls at first point of contact Receive phone calls from users requiring support Remote support … Year 6 Months Positions Available 1 Closing Date Monday, 26th May 2025 Start Date Monday, 2nd June 2025 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Computer literate Microsoft Office products Have a professional manner Clearly spoken Professional telephone manner Interest in IT Self motivation … body for the unitary authority and city of Kingston upon Hull, England. They have over 1800 employees and are dedicated to providing the best service possible. More ❯

expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned to them. To monitor incidents and keep the number … where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on a customer specification. Create estimates and order, when approved, customer consumables and peripherals. Gather evidence of problems with infrastructure elements and look to achieve a … etc. To be aware of planned changes such as Project activities and ensure appropriate actions are taken to maintain and/or improve existing service levels. To liaise closely with 3rd Party Suppliers of Support Services. To administer mobile phones, broadband and IPT services. The role will involve contact More ❯