IT Support Apprentice
- Hiring Organisation
- ABILITY IT SERVICES LTD
- Location
- Strata House, 300 Hawthorn Avenue, Hull, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,640 a year
Ability IT are looking for someone with a strong passion for IT to join their team as an IT Support Apprentice to provide support to the team and clients. Role Respond to helpdesk queries via phone, email, or ticketing system Diagnose and troubleshoot hardware/… software issues Escalate complex issues to higher-level support teams (2nd/3rd line) Assist with setting up and configuring new IT equipment (PCs, printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts ...