customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close cases on CRM once complete. Customer care calls. Operate HubSpot chat function more »
2 LISCOMBE WEST, LISCOMBE PARK, SOULBURY, LEIGHTON BUZZARD, England
PAASE DIGITAL LIMITED
communications in this client-facing role and assist in the delivery of tasks and projects. Role Build and maintain Revenue Trackers to report on CRM performance, updating weekly for every client ahead of scheduled calls/meetings Prepare accurate monthly reporting decks (using Data Studio, GA4 and CRM platforms) for … all clients that provide useful insights on which Account Managers can build CRM strategies Build great relationships with all clients, providing hands-on support and excellent levels of customer service and ensure the smooth running of client accounts Assist in identifying upsell opportunities and driving revenue growth for clients Maintain … our clients have included several supplement brands, well known drinks brands, shoe manufacturers and design brands across fashion and homewares. Our expertise lies in CRM strategy and planning, marketing automation and fully managed services. more »
UNIT 1 EASTMAN WAY, HEMEL HEMPSTEAD INDUSTRIAL ESTATE, HEMEL HEMPSTEAD, HERTFORDSHIRE, England
NBM TECHNOLOGY SOLUTIONS LTD
include checking meeting rooms are kept tidy at all times Process sales orders by firstly checking the requirement and then entering details on the CRM database and ensuring correct stock allocation Tracking all orders and ensuring dispatch/proof of deliveries Communication with the relevant account manager, internal support teams more »
UNIT 1 EASTMAN WAY, HEMEL HEMPSTEAD INDUSTRIAL ESTATE, HEMEL HEMPSTEAD, HERTFORDSHIRE, England
NBM TECHNOLOGY SOLUTIONS LTD
and support. Progression will lead to you permanently joining the sales team as an account manager. Role Maintain sales and marketing data contained with CRM and ensure accurate customer information including but not limited to leads, contacts, accounts and opportunities Assist sales team with reporting and troubleshoot any anomalies Research more »
80 ST. ALBANS ROAD, Watford, Hertfordshire, England
ISALES ACADEMY LIMITED
on all social channels and collaborating with external stakeholders on campaigns. Managing marketing campaigns and sales activities to include setting up appointments and managing CRM database. Managing image and stock library and account. Learner admin and records management to include managing a range of online systems and portal. Recruitment admin more »
the First Copy team with lots of different marketing projects, from video creation, copywriting, event support and social posting to the management of a CRM, email, telephone and seasonal campaigns Blended learning from online study, tutorials and webinars with Cambridge Marketing College Experience working in a technology business and opportunities … our digital and printed channels, especially with short-form video Support us in managing a variety of marketing projects across web, print, email, telephone, CRM and events Create digital and print artwork, assets and templates alongside our design lead Support outbound marketing projects, e.g. mailouts, calls and eshots, alongside our more »