9 of 9 Apprenticeship Customer Service Jobs in the East of England

There is an opportunity for an apprentice to join the team. Role Broad Function: To provide a professional, efficient and welcoming experience, ensuring exceptional customer focused standards are delivered at all times To provide efficient and accurate administration support and respond to product or service enquiries Key responsibilities … Inputting and processing orders Liaise with Contracts, Production and Warehouse departments to ensure all orders that are manufactured and delivered meet customers’ requirements. Advising Customer Services Supervisor, Territory Manager of any issues Ensure back-order reports are run daily and dealt with Liaise with customer regarding all price … degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above Principal Relationships: Accountable to – Customer Services Supervisor Responsible for – Ensuring a comprehensive Customer Service experience Internal - Works closely with peer group in own department and across all More ❯

Proficiency in Microsoft Windows and Microsoft Office products. While not essential, workplace experience or exposure to hardware and software support would be desirable. Strong customer service skills, with the ability to communicate effectively and empathetically with end-users. Your Training with Baltic: This apprenticeship provides the skills, qualifications … exposure to infrastructure and/or database management. Bespoke Modules: Confident Communication - Enhance communication through self-awareness, body language, voice control, and digital skills, Customer Service Fundamentals - This course covers customer service essentials: understanding customers, product knowledge, conflict resolution, interpersonal skills, and self-improvement. Next Steps More ❯

delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Respond to support queries via phone and email. Log customer requests and incidents in the system. Diagnose and resolve IT issues for end users. Install and maintain IT hardware, including laptops, desktops, and mobile … tickets. Escalate calls to third-party providers when necessary. Complete administrative tasks and maintain accurate documentation. Keep detailed records of site information using IT Service Management tools. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits: £14,750 per … performance/achievement related bonuses Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Strong customer service skills and confident communication abilities Enthusiastic, eager to learn, and a team player Some experience troubleshooting common desktop issues Basic knowledge of More ❯

who are passionate about technology. Our apprenticeship programme is intended for candidates who are looking for a career in IT. Role To deliver outstanding customer service by understanding Client’s IT and business needs. You will be working directly with our clients and will be exposed to the … Closing Date Tuesday, 24th June 2025 Start Date Wednesday, 25th June 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE or equivalent, grade 4 or above (Essential) Maths GCSE or equivalent, grade … or above (Essential) About the Employer CHALKLINE SOLUTIONS LTD Chalkline are an IT managed service provider and a Microsoft cloud solution provider. They help businesses develop the technology they need to succeed and grow. More ❯

networks and managing user accounts and permissions, but you will also develop crucial soft skills, such as effective communication, problem-solving, time management and customer service In this role, you’ll work towards your Level 3 IT Support Apprenticeship, delivered by our expert training team at Baltic Apprenticeships … Months Positions Available 1 Closing Date Monday, 7th July 2025 Start Date Tuesday, 8th July 2025 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Qualifications English GCSE, grade 5 (Essential) Maths GCSE, grade 4 (Essential) About the Employer TRINITY MANAGED SERVICES More ❯

Desired Qualities, Skills and Knowledge: Ability to work well in a team environment A general passion and interest in IT Great problem solver Good customer service skills Driven to succeed Good time management skills GCSE Grade 5/C in English and grade 4/C in Maths More ❯

an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas. More ❯

Closing Date Friday, 6th June 2025 Start Date Sunday, 6th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade … HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

missed targets. Quality Control reporting in SAP operating system ensuring data quality. You will be assigned tasks to support process improvement. Learn aspects of Customer account master data, EDI (electronic data interface management), Customer Specific labels, Service Cloud and Complex Orders. Work closely with CoE, CSX, PMO … CSX & CoE to analyse & manage performance through dashboards and KPI's and define actions for further improvement & efficiencies Collaborate with internal partners mainly via Service Cloud (CSX, CoE, GBS+, SC, dX), judging & aligning priorities to meet customer needs. Review existing systems & processes; generate ideas for continuous improvement; Support … implementation of initiatives, tools, processes Manage implementation, utilization, ad-hoc requests, data quality, data analysis and maintenance of systems, tools and reports Provide quality service to customers indirectly, supporting the identification of opportunities to secure new business or support retention Training At least 20% of your working hours will More ❯