7 of 7 Apprenticeship Customer Service Jobs in the East of England

who is eager to develop a strong foundation in business operations. You will be responsible for a wide range of tasks that support the smooth delivery of our 'vCIO' service to our customers, covering the bases of; Consulting, Procurement, Support, Al & Machine Learning, Security Operations, Cloud Operations (AWS, Azure, Office 365). As a Business & Data Administration Apprentice, you … growing organisation. You will play a crucial role in ensuring that clients receive value from our services. Main Responsibilities Reselling Commercial Support Vendor and Partnership Relationship Management Asset Management Customer Service Project Support/Runbook Administration Consultancy Admin Support Budget Planning/Forecasting Solution Investigation Ensuring clients gain maximum value from our services What we're looking for … Strong attention to detail and commitment to quality Excellent communication skills, both written and verbal A team player with a passion for customer service A proactive attitude and ability to adapt in a fast-moving environment Interest in technology and business operations Proficiency in Microsoft Word, Excel, Outlook, and other business communication tools Strong numerical and commercial acumen More ❯

to help improve things) We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling) Customer Service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen … be sympathetic and feedback to them regularly) Duties and key responsibilities Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at the client location. Build, configure new PCs … support documentation. Daily network monitoring and backup monitoring. Server support and maintenance task management. Server OS and hardware installation. Provide out-of-hours support where required. Candidate must attend customer sites in a timely fashion. This role requires frequent travel to customers' premises all around the year. Maintaining high standards and professional image of the company is an absolutely More ❯

will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails … regular checks and processes Provide 1st line support to clients - via telephone, email and remote working Provide onsite support to clients Identify areas for improvement within support to improve service delivery to clients Strive to improve communication both internally and with clients Additional duties as deemed appropriate to the role and business need Part of this role includes the … requirement to maintain excellent relations with the customer and other resolver groups, guiding and aiding effective incident resolutions. As the first line of contact with customers you must always maintain a professional and corporate image of the company. Training Level 3 Information Communications Technician Apprenticeship Standard: The classroom training for the ICT apprenticeship comprises of 4 modules Each module More ❯

improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight away as long as we are polite, courteous, professional, listen … be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at client location Build, configure new PCs, Server and network devices … Applications and on-site telephony Maintaining internal support documentation Daily network monitoring and backup monitoring Server support and maintenance task management Server OS and hardware installation Candidate must attend customer sites in a timely fashion This role requires frequent travel to customers’ premises all around the year Maintaining high standards and professional image of the company is necessary at More ❯

teams and F2F site visits. Upgrade and repair PCs such as increasing RAM, changing CPU, GPU. Work with hardware devices like routers, switches and firewalls. Conduct software updates like service packs, security patches and driver updates. Full training and support will be provided by your workplace mentor and from the team at Baltic Apprenticeships. Desired Qualities, Skills and Knowledge … understanding of IT systems and hardware. Basic knowledge of networking concepts. Good problem-solving skills and willingness to learn. Reliable and punctual with a proactive attitude. Good communication and customer service skills. Salary, Hours & Benefits: £19,000-£20,000 per annum. 9am-5pm Monday to Friday. 20 days holiday plus bank holidays Christmas day, Boxing day and Christmas More ❯

Year 6 Months Positions Available 1 Closing Date Wednesday, 29th October 2025 Start Date Saturday, 29th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative Non judgemental Patience Qualifications English GCSE, grade 7 (Desired) Maths GCSE, grade … Desired) About the Employer HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

join our team as an Apple Business Manager Apprentice. This role is designed for someone who is eager to learn and develop their skills in managing business operations and customer relationships within the Apple ecosystem. Role Key Responsibilities: · Assist in managing day-to-day business operations, including inventory management, order processing, and customer service. · Support the team in … the Employer STORM TECHNOLOGIES LIMITED Established in June 2000, Storm has grown from strength to strength as a focused IT value-added reseller. Our aim is to deliver exceptional service to our customers in corporate and public sector organisations. As an IT solutions provider, storm delivers best-of-breed solutions, from hardware and software to networking, cloud and support … services, we deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. With a growing team across account management, pre-sales, solutions and technical expertise, we work hard every day to retain our impressive portfolio of private and public sector clients. More ❯