2 of 2 Apprenticeship Customer Service Jobs in the East of England

alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role is primarily remote-based … will occasionally be required to visit customer sites across the East of England and surrounding areas to assist with installations, support visits and project work. Your responsibilities will include: Helpdesk & Customer Support: Providing first-line technical support via telephone, email and remote support tools Logging, updating and managing ...

offering IT, Telecommunications and Cabling services to the UK retail market. With a number of blue chip clients we are looking to expand our customer base and customer services function creating a foundation entry level position for a business admin apprentice. Role The role is to maintain under … processes associated with engineering & administration of all businesses under the control of the company directors. Responsibilities include but not limited to: Scheduling of customer engineering jobs via ServiceM8 automated ticketing system Effective and timely updating customers on progress of incidents Maintaining staff records Ensuring all Health and Safety procedures ...