IT Support Engineer apprentice
- Hiring Organisation
- NETCALL TELECOM LIMITED
- Location
- Bedford Heights, Brickhill Drive, Bedford, England
- Employment Type
- Higher Apprenticeship
- Salary
- £25,000 a year
Provide technical support for hybrid environments, including Microsoft 365, Entra ID (Azure AD), Intune-managed devices, and remote collaboration tools (Teams). Ensure compliance with security policies and assist with automation of onboarding/offboarding processes Role Key Responsibilities: Support the IT team … assigned. Work on the internal helpdesk ticket queue to resolve staff issues. Manage identity lifecycle (Joiners, Movers, Leavers) in Active Directory and Entra ID. Administer Microsoft 365 services (Exchange Online, Teams, SharePoint) and Intune for device compliance. Ensure timely vulnerability patching of user assets (laptops, desktops, servers ...