3 of 3 Apprenticeship Office-365 Jobs in the East of England

skills Attention to detail Organisation skills Customer care skills Problem solving skills Number skills Analytical skills Logical Team working Creative Initiative Familiarity with Microsoft 365 Windows 11 operating system Motivated Positive attitude Passion for ICT Hardware and software Troubleshooting Basic knowledge of networking Qualifications English GCSE, grade C/ ...

devices for customers (both remotely and on-site) Support business servers, networks, and cloud environments Manage and maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance … EAST ANGLIA) LTD Our client is a trusted provider of professional IT services, supporting businesses with: IT support & helpdesk services Server & network infrastructure Microsoft 365 & Azure solutions Cybersecurity & backup Cloud hosting Web services Remote monitoring & management ...and more ...

update incidents and service requests using ITSM tools (Service Now) Support device setup, configuration, and deployment (laptops, desktops, mobile devices) Assist users with Microsoft 365, collaboration tools, and business applications System Stability & Resilience: Support monitoring of IT systems to ensure uptime and performance Assist in routine maintenance, updates … Participate in security monitoring and basic incident response Promote awareness of cybersecurity across the organisation Cloud Systems: Support administration of cloud platforms (e.g. Microsoft 365, Azure) Assist in user provisioning, license management, and cloud-based services Help monitor performance and availability of cloud applications Testing & Problem Solving: Assist ...