IT Support Apprentice
Utilize House, Bentalls, Basildon, Essex, England
UTILIZE PLC
service requests that are logged by all customers, either by phone, email, live chat or portal Ensuring all incidents and service requests are logged into ITSM package Ensuring all SLA obligations are met in the delivery of the above services Ensuring any incidents or service requests that cannot be fulfilled in a timely manner are escalated to the appropriate team More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted: