1 of 1 Apprenticeship Technical Support Jobs in the East of England

Are you passionate about IT and eager to start your tech career? We’re looking for a enthusiastic Technical Support Apprentice to join our Technical Services team. This role is suited to someone with a keen interest in computers and networks, looking to develop their technical knowledge and gain valuable experience working as part of a … installs/fault resolution is required. Your own car and driving licence are required for this position. The apprentice’s primary role is to provide excellent customer service and support to customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine technical problems. Required to monitor and maintain systems and/or … platforms to maximise productivity and user experience. The Apprentice will have the opportunity to develop a technical understand of a wide range of products and services to include IT Services, Calls and Lines, Connectivity, Business Mobiles and CCTV systems. Answering the telephone, responding to emails and updating requests. Ensuring commitment to core values, working in line with ‘best practice More ❯