IT Support Engineer apprentice
- Hiring Organisation
- NETCALL TELECOM LIMITED
- Location
- Bedford Heights, Brickhill Drive, Bedford, England
- Employment Type
- Higher Apprenticeship
- Salary
- £25,000 a year
existing office infrastructure including the physical network, networked devices and servers. Perform regular (daily, weekly and monthly) IT administration tasks e.g. data backups, VPN configuration, automated process checks as assigned. Work on the internal helpdesk ticket queue to resolve staff issues. Manage identity lifecycle (Joiners, Movers, Leavers) in Active Directory … file permissions & shares. An understanding of Networking – e.g. IP packets, WAN, router, firewall, and the following third party back-office solutions: UPS. Anti-virus. VPN technologies. Experience with Microsoft 365 administration and endpoint management (Intune, Autopilot). Knowledge of patch management tools and processes (e.g., Windows Update, Intune compliance policies ...