IT Support Technician Apprentice
- Hiring Organisation
- Blackdown Education Partnership
- Location
- Egremont Road, Trull, Taunton, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,392 a year
network configuration Reporting faults to senior staff or third parties Helpdesk & Customer Service Log, monitor and update incidents using the trust’s IT helpdesk system, ensuring accurate records and timely resolution Communicate clearly with users of varying technical ability, providing excellent customer service at all times Escalate complex issues … devices and software Support routine maintenance tasks and updates across school systems Help with IT projects such as device rollouts, upgrades and system improvements Security, Safeguarding & Compliance Follow all IT security policies, safeguarding requirements and GDPR/data protection standards Support the safe use of technology in schools, including ...