2 of 2 Apprenticeship Break/Fix Jobs in England

is expected to be both carrying out on the job training and academic qualifications whilst being mentored. The ICT Apprentice is expected to carry out application training for IT / ERP users. Role Duties and key responsibilities: To learn all aspects of I.T. infrastructure, including network topology Drive ongoing I.T. projects with support from the I.T. Manager and 3rd … To understand the software, hardware and hardware integration (scanners & printers) to support the visual application in its current remote version, by tablet and potential future cloud variants Supporting SQL / Crystal / SSRS coding. Data extraction and data insertion Learn PowerBI and PowerApps Promote Cyber Security measures in GB Training Network administrator / IT administrator Apprenticeship Standard … IT Interest in Business studies Ability to travel Able to work in group form Qualifications English and Maths GCSE, grade 5 or above (Essential) ICT GCSE, grade (A*-C / 9-4 or equivalent) (Desired) About the Employer PREFORMED LINE PRODUCTS (GB) LTD PLP Andover is part of a global group that has a strong culture for employing apprentices More ❯

can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities Service Desk and Technical Assistance: · First line ‘break-fix’ assistance to school-based users as directed by the site Service Desk queue · Use the service desk software to report, log and correspond to … based staff to inform them of the action and progress of reported problems · Assist school-based staff and students with technical issues* · Provide high levels of customer service Hardware / Software Support and Fault Diagnosis: ·First-line support for workstation and laptop support. Assessment and resolution of hardware / software issues · First line support for printers. Basic assessment … and resolution of hardware issues · First line support for ICT peripheral devices (USB devices, Scanners, tablets, etc)* Assessment of hardware / software issues · First line support for interactive whiteboards and projectors. Basic assessment and resolution of hardware issues · First-line support for wireless access points and hardwired network points. Basic assessment and resolution of issues · Complete troubleshooting tasks on More ❯