IT SUPPORT APPRENTICE
UNIT 4, ST. ALBANS ENTERPRISE CENTRE, LONG SPRING, PORTERS WOOD, England
OMICRON SOLUTIONS LTD
To provide IT support to all customers in a full and professional manner. Assist with documentation creation and hardware / software management. Help run the remote support helpdesk and attend customers site if necessary. Role Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends, treat customers … and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software / Apps at client location Build, configure new PCs, Server and network devices to required specifications. Provide support for IT infrastructure components, including desktops, Laptops, Applications … detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Non judgemental Patience Qualifications English GCSE, grade 4 / C and above (Essential) Math GCSE, grade 4 / C and above (Essential) About the Employer OMICRON SOLUTIONS LTD We have been providing innovative IT systems and solutions More ❯
Employment Type: Advanced Apprenticeship
Salary: £20,000 a year
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