to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. CustomerOnboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars More ❯
and maintaining integration maps using development tools Creating and consuming XML JSON test data sent to and extracted from our ERP system Assist onboarding new customers through integration and use of business systems Ensuring project tools are used and up to date with project progress and project methodologies More ❯
into sales. You will ensure you always provide customers with accurate information on Swoopos products and services. Role You will be accountable for onboarding of new customers through contractual agreements, whether direct sales or through resellers, in a professional and timely manner, ensuring proactive communication throughout When onboardingMore ❯
