1 to 25 of 89 Apprenticeship Customer Service Jobs in England

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Agilico are looking for an aspiring Apprentice Customer Service Advisor/Call Handler to join a growing team! Role Answering incoming calls, ensuring excellent customer service throughout Directing calls to the relevant departments or passing on messages Logging customer call outs into the company … service system Building rapport with customers by being professional, helpful and flagging any customer concerns with the team Updating and maintaining customer records Carry out other adhoc administrative duties as required Training Full day-to-day training will be provided by the employer. This apprenticeship qualification ...

Join our growing business as a Business Administration Level 3 Apprentice. Gain valuable experience in eCommerce, marketing, customer service, and administration while earning a recognised qualification and developing skills for a successful future career. Role Maintain and update the company website, online marketplaces, and social media accounts. Create … schedule social media content to support marketing campaigns. Respond to customer enquiries via email, telephone, and social media. Process customer orders and update order records. Assist with stock control and inventory management. Support the preparation and distribution of marketing materials. Maintain accurate business records, databases, and filing systems. ...

Administration Apprentice, you will join our Helpdesk Team and play an important role in supporting the day-to-day coordination of engineer activities and customer requests. This is an excellent opportunity to gain practical business experience while working towards a recognised apprenticeship qualification. Main Duties and Responsibilities: Answer incoming … management systems. Raise new jobs and ensure all relevant information is accurately recorded. Order, track and book in parts required for engineer visits and customer jobs. Approve purchase orders in line with company procedures and authority levels. Provide regular updates to customers regarding job status and progress. Maintain accurate ...

successful candidate will complete the Level 2 Customer Service Practitioner Apprenticeship while working alongside experienced colleagues to support customers, understand their needs and deliver a high-quality service experience. Role Communicate with customers, colleagues and external stakeholders using appropriate methods including telephone, email, online platforms, video calls … face-to-face communication. Provide professional and friendly support to customers, understanding their needs and helping to identify suitable solutions. Respond to customer enquiries accurately and within agreed timescales. Build positive relationships with customers by listening carefully, asking appropriate questions and managing expectations. Provide information, guidance and support regarding ...

about financial products and the wider financial services industry, if this is an area you are interested in. Training The Level 2 Apprenticeship in Customer Service Practitioner includes: Level 2 Standard in Customer Service Practitioner Level 1 Functional Skills in Mathematics Level 1 Functional Skills … English You will attend a half-day session with HBTC where you will develop your customer service knowledge and skills, and work towards any functional skills that you have to take. An End Point Assessment is also included as part of the programme. This Apprenticeship offers an excellent ...

software via phone, email, social media, and live chat. Role We are a fast-growing tech business providing two innovative SaaS (Software-as-a-Service) products that help small businesses streamline their daily operations, save time, and grow efficiently. We are looking for a proactive, tech-savvy problem solver … join our customer-facing support team as an apprentice. In this role, you will join our growing team of go-to experts for our platforms, assisting users with queries and guiding them through our software via phone, email, social media, and live chat. What you'll be doing: Provide ...

Join Olympus Welding Supplies as a Business Administrator Apprentice and gain valuable experience in a busy office environment. You'll develop administration, customer service and IT skills while supporting the team with enquiries, business systems, customer records and day-to-day office operations. Role Answer incoming telephone … calls and direct enquiries to the appropriate member of the team. Respond to customer emails professionally and promptly. Provide excellent customer service to new and existing customers. Process customer enquiries and prepare quotations where appropriate. Use Sage software to process orders, update customer information ...

Join Ebbon Automotive as a Customer Support & Application Support Apprentice. Learn to support customers, troubleshoot software issues, and develop technical skills while completing a Level 3 Customer Service Specialist Apprenticeship. Role Support UK and France customers via phone, email and online systems, logging and resolving software queries … while developing application support skills. You'll troubleshoot issues, assist with software testing, maintain accurate records and work with Customer Support, Product, Development and Operations teams. Gain hands-on experience supporting business software while completing your Level 3 Customer Service Specialist Apprenticeship and building a career ...

administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems. Role Core Administrative Duties: Supporting with filing Data entry and updating business systems Managing incoming emails, calls, and customer enquiries … meetings, maintaining calendars and arranging appointments Assisting with minute‐taking and distributing information Maintaining accurate records and ensuring information is up to date Communication & Customer Service Greeting and assisting visitors Providing customer support by phone, email or face‐to‐face Communicating professionally with internal and external stakeholders ...

Equans is looking for a Helpdesk Apprentice (Customer Services Coordinator in Facilities Management) to join our team on our new Home Office contract in Stoke-On-Trent. The Apprentice Customer Service Centre (CSC) in Stoke-on-Trent provides helpdesk and business support services to a wide range … where appropriate. You will work closely with the team but be expected to demonstrate the ability to work on your own initiative. The Apprentice Customer Service Centre Co-ordinator will be learning and mastering technical skills, customer service abilities, and operational efficiency. What will you deliver ...

support the effective management of the College's student laptop loan scheme and digital learning resources while developing skills in business administration, customer service, IT support and asset management. The role will involve working with students, staff and external stakeholders. Role Laptop Asset Management: Catalogue, label and maintain … Carry out basic hardware checks and troubleshooting Assist with software setup, updates and configuration Ensure laptops are prepared and ready for issue to students Customer Service and Student Support: Provide first-line support to students regarding laptop loans Assist students with basic hardware and software issues Respond ...

Scarisbrick Hall School as a Business Administration Apprentice. You will be the first point of contact for pupils, parents, and visitors, providing administrative and customer service support, managing enquiries, assisting with reception and pupil services, and supporting the smooth day-to-day running of the school. Role … range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment. This position requires someone ...

Learn &develop the skills, knowledge, and behaviours required to support the Sales Department while completing an apprenticeship programme. The role assists with quotations, customer enquiries, CRM administration, and sales processes under supervision, gaining experience in customer service, sales admin, and technical product knowledge. Role Role Accountability/… Authority: Follow company policies, procedures, and Standard Operating Procedures (SOPs) Learn and apply quality, health & safety, and customer service standards Support the Sales Support team with day-to-day administrative tasks Assist in managing and maintaining the enquiries inbox Support the preparation of quotations and customer documentation ...

provide professional, accurate and timely administrative support across eCommerce platforms, customer enquiries and purchasing activities, delivering a consistently positive customer experience through effective communication, efficient coordination and high-quality service. Role Customer & Platform Support: Respond promptly and professionally to customers via eCommerce platforms, email and phone Handle … customer returns and shipment queries, liaising with couriers and the Returns department Collaborate with Sales and Purchasing teams to resolve product-related queries Work with the Ebay Specialist to ensure timely customer replacements, refunds and credit notes Maintain positive platform feedback by delivering exceptional service and proactively ...

Vending Ltd, you will play a key role in supporting the day-to-day operations of the business while helping to improve customer service and internal processes. This is an exciting opportunity to develop business admin skills by working across customer service, project coordination, digital systems … operational planning. Role Help create a smooth and professional customer experience from initial enquiry through to installation and ongoing support Identify process delays and inefficiencies, recommending and implementing improved systems and procedures Design and maintain customer welcome packs to ensure new customers receive clear and consistent information Coordinate ...

driven by training and development. You will specialise in 1 of the following services Local Welfare Provision; HGV Levy; Blue Badge; Northgate Appeals Service; Discount Review Service Role Maintain excellent levels of attendance and punctuality Attend regular training and development sessions with an assigned mentor Maintain excellent levels … this might open future opportunities within NEC and our wide range of other services depending on various measures (role availability, performance etc) Apprenticeship Standard Customer service practitioner (level 2) Training Provider HARTLEPOOL COLLEGE OF FURTHER EDUCATION Working Week 12months + 1 month assessment = 13months Monday to Friday ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

apprenticeship onboarding and administration process. It is ideal for someone who is looking to pursue a career in the world of business administration or customer service and could be a stepping stone to higher level apprenticeships upon completion. Role Main duties: Communicate effectively with a range of customers … varying points in the service delivery cycle. This will include employers, college students, apprentices, parents, external agencies and internal departments Always take responsibility for customer service and be active in delivering a level of service that meets or exceeds expectations Effectively prioritise tasks to ensure deadlines ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Virtual Teaching Sessions as well as face to face visits in the workplace Once achieved, you will be enroled on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday, 9.00am to 5.00pm, shifts. ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face to face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday - Friday 9.00am - 5.00pm, shifts, may work evenings ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face to face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday, 9.00am - 5.00pm, shifts, may work ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face to face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Teaching Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling onto the Level 3 Customer Service Specialist apprenticeship Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...