1 to 25 of 74 Apprenticeship Customer Service Jobs in England

Assist technical support with retailer/end-user customer service, ESL support administration, digital systems and supervised website/content updates while completing a Level 3 Digital Support Technician Apprenticeship. Role The apprentice will work as an Assistant to Technical Support within Sure Retail Equipment Limited's technical … support/retail technology team. The main purpose of the role is to provide high-quality customer service support to retailers and end users using SOLUM electronic shelf label (ESL) systems, while learning digital support skills and supporting related administration. Key responsibilities: Provide polite, professional first-line customer ...

Customer Service Specialist Apprentice will support the Customer Account Management team in delivering exceptional service to King & Fowler's aerospace customers. You'll develop skills in customer relationship management, supply chain coordination, and production communication to support business excellence and growth. Role Customer Support … Respond to customer enquiries Provide order updates Support customer communications Prepare customer reports Maintain customer records Account Management Support: Assist Customer Account Managers with customer activities Monitor customer actions Update CRM and ERP systems Support customer review meetings Help coordinate customer ...

highly experienced team 20 Days Holiday + all Bank Holidays Offices Globally + international travel No weekend work Team building events Role As a Customer Service Level 2 Apprentice, your typical day involves providing excellent service to customers and supporting the smooth operation of the business. … potential clients Understand international markets to contribute to daily briefs and discuss with potential clients Develop knowledge of relevant regulations and legislations Provide excellent customer service via all communication platforms Day to day use of the full Microsoft package Provide clients with advice, guidance and support whilst managing ...

Apprentice to join our Nottingham team. This role combines hands-on experience supporting our Installation Technicians. You'll gain experience across several areas, develop customer service, communication & organisational skills whilst learning about the installation and servicing of gaming and amusement equipment. Role Key Responsibilities Customer Service Provide a professional, friendly and helpful service to customers at all times. Represent The Rudd Group positively whilst working on customer sites. Develop effective communication skills when dealing with customers, colleagues and suppliers. Assist in resolving customer queries by communicating with the appropriate departments. Learn ...

Apprentice to join our Nottingham team. This role combines hands-on experience supporting our Installation Technicians. You'll gain experience across several areas, develop customer service, communication & organisational skills whilst learning about the installation and servicing of gaming and amusement equipment. Role Key Responsibilities Customer Service Provide a professional, friendly and helpful service to customers at all times. Represent The Rudd Group positively whilst working on customer sites. Develop effective communication skills when dealing with customers, colleagues and suppliers. Assist in resolving customer queries by communicating with the appropriate departments. Learn ...

This role combines customer service, reception, and business admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment. Role Welcome visitors … customers, and guests to the Gallagher office in a professional and friendly manner Manage the reception area and customer experience facilities, ensuring they are well-presented at all times Escort visitors and assist with sign-in procedures where required Answer and direct incoming telephone calls professionally Support customer ...

Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

successful applicant will work as part of a team ensuring that all customers are provided with a first class, professional, understanding service and to assist with and answer any queries. You will also provide general clerical and administrative support to the Customer Support Team as required. Role … provide general business/administrative support to the Customer Service Team and the Facilities Team including document management (filing, scanning, copying), being the first point of contact on the phones and monitoring various email inboxes As an apprentice you will spend approximately one day per week working towards ...

accurately and efficiently, becoming an expert in our products and services Support customers both remotely and in person, ensuring a positive experience Maintain accurate customer records and track interactions using company systems Collaborate with the team to share insights, ideas, and best practices Take ownership of your professional development … learning about customer service, communication, and problem-solving Learn and apply knowledge of relevant regulations and standards that impact our clients’ work Identify trends in customer feedback and suggest improvements to enhance the service experience Office support/admin including quality checking products and helping during ...

about financial products and the wider financial services industry, if this is an area you are interested in. Training The Level 2 Apprenticeship in Customer Service Practitioner includes: Level 2 Standard in Customer Service Practitioner Level 1 Functional Skills in Mathematics Level 1 Functional Skills … English You will attend a half-day session with HBTC where you will develop your customer service knowledge and skills, and work towards any functional skills that you have to take. An End Point Assessment is also included as part of the programme. This apprenticeship offers an excellent ...

take ownership of tasks and suggest ways we can improve. We will support and nurture your role alongside your apprenticeship training. Role Answering our customer service phone and speaking to customers about any queries they may have Booking in orders and taking payments through our secure payment portal … Assisting with our social media and marketing Processing invoices payable and receivable Answering live chats Managing our inboxes and responding to customer enquiries Potential to assist with website development and updates General office and administrative duties General ad hoc duties Training Business Administrator Level 3. On the job training ...

your career in data and business operations with Testo Industrial Services. As a Data & Operations Apprentice, you'll gain hands-on experience working with customer service, operations and logistics data, supporting the smooth running for the business while developing valuable data and analytical skills. Role As a Data … Operations Technician Apprentice, you will support the day-to-day operations of the business across order fulfilment and logistics functions. You will work with customer, operational and logistics data to ensure records are accurate, orders are processed efficiently and customers receive excellent service. This is an excellent opportunity ...

administrator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. Role … Apprentice Order Management Coordinator, you will develop valuable administrative, customer service, and business operations skills while supporting the Order Management team. You will assist in the processing of customer orders from receipt through to delivery, working closely with colleagues across sales, production, logistics, and customer service. ...

issues and provide guidance to our customers. Role Learn to support schools using their MIS systems via phone, email, and remote support tools Log customer queries and track support tickets through to resolution Assist in identifying and resolving common technical issues, with help from senior colleagues Help test, design … support tasks Commit to learning about school processes, data protection, and education standards Follow company policies, including health and safety and equality practices Training Customer Service Practitioner Level 2. Upon completion there may be an opportunity for a full-time position. Apprenticeship Standard Customer service practitioner ...

apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and is customer focused. Role Telephone Use Answering the telephone in an efficient, helpful and pleasant manner Recording telephone messages accurately Making use of the telephone system … transfer messages to other staff Giving telephone and other messages to the relevant person Customer Support Welcoming visitors into the Office Ensuring visitors complete the appropriate signing in procedures on the digital system Support the Health & Safety requirements of visitors and contractors attending the site Maintain & keep records ...

Opticians is looking for a hardworking and friendly Business Administrator Apprentice to join our busy independent opticians. You will gain valuable experience in administration, customer service and business operations while working towards a Level 3 Business Administrator apprenticeship with Nottingham College. Role Duties include: Answering phone calls … Booking appointments and contacting customers Filing records and completing paperwork Using Microsoft Office, including Word and Excel Supporting staff training and meetings Assisting with customer service and optical duties Training Business Administrator Standard Level 3 (https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0) Functional ...

Level 2 Customer Service Practitioner apprenticeship will equip you to develop high-quality customer service skills, administration skills, work as part of a warm and friendly team committed to delivering high standards of patient care and support you to progress your career at MFT. Role … role or higher upon completion of the apprenticeship programme. With an 'Apprenticeship First' approach, there are further opportunities to gain qualifications. Apprenticeship Standard Customer service practitioner (level 2) Training Provider MANCHESTER UNIVERSITY NHS FOUNDATION TRUST Working Week Monday - Friday, shifts to be confirmed. These could be between ...

point of IT support contact for customers. To proactively resolve hardware and software issues from all incoming channels. To deliver a high level of customer service in line with set Company Service Level Agreements. Role Provide a professional and personal first point of contact to all customers … properly understood and recorded on Autotask Proactively contact and chase customers until a resolution has been achieved or the issue is escalated Deliver exceptional Customer Service striving to achieve first time resolution Escalate relevant and more complex work to the more experienced Service Desk Technicians after initial ...

asset and technical support services. This is an exciting opportunity for someone starting their career in IT, keen to develop their technical knowledge, customer service skills and knowledge of professional IT environments. Role IT Equipment & Asset Management: Receive and inspect laptops, desktops, monitors, mobile devices and other … asset numbers, serial numbers, make, model and condition. Update and maintain IT asset management systems and spreadsheets. Label and organise equipment in accordance with customer procedures. Track the movement of equipment between users, storage locations and deployment. Prepare equipment for collection, deployment, return or disposal. Maintain an organised ...

code tools Explore practical applications of generative AI and AI assistants across the business Develop AI-powered workflows to support administrative, operational, sales and customer service activities Test, monitor and improve automated processes to ensure they deliver the expected results Maintain documentation for automation workflows and AI solutions … Support the creation of reports and dashboards to provide greater visibility of business performance Explore how data from systems such as CRM, project management, customer support and resource management platforms can be used more effectively Help identify opportunities to improve data quality, accuracy and accessibility Use data to support ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...

main purpose of the apprentice role is to support the running of the office, deliver excellent customer service to clients and produce client reports within appropriate timescales. You will be supporting a full-time administrator who will be your mentor for the apprenticeship. Role Duties to include: Completing …/e-mailing reports to respective clients Scheduling and arranging appointments by liaising with clients Being the first point of contact for customer enquiries; aiming to deliver excellent customer service while resolving queries in a timely manner Scheduling works for Water Hygiene Technicians and Surveyors to complete ...

even further. Role Full training will be provided to ensure that you are able to: Arrange appointments for our nationwide team of technicians Assess customer issues and order parts where necessary to ensure that our technicians are equipped to get things sorted first time Maintain accurate and detailed records … customer interactions using our bespoke, in-house systems Collaborate with internal teams to ensure prompt resolution of customer concerns To be successful in this role, it would be great to have: Excellent communication skills, both verbal and written Strong problem-solving and analytical abilities Proficiency in using computerised ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … exact responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user ...

Liaise in a professional manner with each member of the team, providing relevant information Maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customers Training Business Administrator Level 3. … Closing Date Friday, 30th October 2026 Start Date Sunday, 1st November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Non judgemental Patience About the Employer TCG MEDICAL SERVICES LIMITED Operating under TCG Medical, Hoylake ...