101 to 125 of 198 Apprenticeship Customer Service Jobs in England

designed for SMEs. Role Collaborate with the development team to provide insights and feedback on product enhancements and improvements tailored for SMEs, based on customer feedback, competition, and market trends. Work closely with SME customers to understand their specific stock management, project management, and ecommerce (B2B) needs, translating them … into actionable insights for product development as well as helping position the SME customer into a stronger competitive position in their own sector including workflow improvements and better end-user (intuitive) interactions with our products for productivity gains. Support the creation and maintenance of educational content in TidyAcademy (working … base recommendation systems, and sentiment analysis. Provide timely and effective support to SME customers, addressing inquiries, troubleshooting issues, and ensuring a high level of customer satisfaction within the SME sector. Monitor support metrics and KPIs relevant to SMEs, analyse trends, and implement initiatives to improve support efficiency and response more »

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies Firebrands course is delivered either Online (online live instructor led … this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Sales Apprenticeship: Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Microsoft Certified Azure Fundamentals Microsoft 365 Fundamentals Key areas covered are: Communication skills … Customer service IT Infrastructures Effective Sales Techniques (Negotiation, Objection Handling & Closing) Data Security Problem Solving Project Management The role offers long term security and the opportunity to progress into a permanent position Apprenticeship Standard IT technical salesperson (level 3) Training Provider FIREBRAND TRAINING LIMITED Working Week Monday to more »

opportunities to be involved with other aspects of the business and cross-functional team projects are a regular occurrence. Role Ensuring ‘Best in Class’ customer service is provided to all internal and external customers. Supporting the QA department in the effective and timely resolution of customer complaints … and returns. Dealing directly with customer enquiries relating to outstanding investigations and product compliance. Processing the non-conformance reports and functioning the disposition of parts promptly. Liaising with suppliers on outstanding investigations and other quality-related requests. Liaising internally with relevant personnel, as appropriate. Generating and coordinating the completion more »

Looking for IT Repair Technician Apprentice, role involves working alongside the Managing Director in a fast paced environment to provide support with customer repairs. Role As a direct point of contact for our customers, you will be required to provide excellent customer service, sound advice, diagnose problems … MacBook’s & PC’s) Hardware upgrades for all devices Providing remote and on-site support for local business’ Software upgrades – Mac OS & Windows OS Customer Data Backup & Recovery Installation of basic software such as Office packages & Anti-Virus suites Basic fault finding Liaising with customers, logging and updating tickets … Closing Date Wednesday, 31st July 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Analytical skills Logical Team working Initiative Hardware skills - desirable Network skills - desirable Window/Mac OS Qualifications English and maths GCSE or equivalent more »

replacing parts that have wear and tear before they fail Repair – diagnosing the reason for vehicle failure and fixing the problem Training Motor vehicle service and maintenance technician (light vehicle) Level 3 Apprenticeship Standard Before the Standard is met, all apprentices must hold a certificate that meets the EUs … F-gas regulation. Motor vehicle service and maintenance technician (light vehicle)/Institute for Apprenticeships and Technical Education Servicing - working to manufacturer servicing guidelines to ensure vehicle running at optimum performance. Maintenance - replacing parts that have wear and tear before they fail. Repair - diagnosing the reason for vehicle failure … and fixing the problem. An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) apprenticeship standard Vocational related qualification (technical certificate) Electric Vehicle training Blended on/off the job training and location to be confirmed A possible full-time career within the automotive more »

Firebrand Training have an exciting new opportunity for an Apprentice Technical Analyst with Cambridge Support Ltd, a full Managed Service Provider offering a wide range of IT services based in St. Neots, Cambridgeshire. Role We are looking for individuals with a strong desire to forge a career within the … IT sector who can demonstrate the ability to understand customer service, client needs and working with our wider technical team offering solutions to meet those needs. Within the team, you will become part of our technical services department responding to enquiries from customers and assist them with IT … of technologies. This role may also result in the opportunity for full time employment for the right individual, whether this is within our support service or other departments within the business. Your duties and responsibilities in this role will consist of: Provide technical support services to clients via phone more »

areas. Over the course of the three and half years, experience different job roles and be mentored by our senior managers to deliver excellent customer service to our clients, support functions such as finance, health and safety, legal, HR, procurement, sustainability, and project management. Carry out all your … Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Monday, 5th August 2024 Desired Skills Communication skills Attention to detail Customer care skills Problem solving skills Analytical skills Team working Full Driving License Own your own vehicle Able to travel between sites Qualifications in Chemistry more »

that have wear and tear before they fail Repair - diagnosing the reason for vehicle failure and fixing the problem Training Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Not only will apprentices be working and be trained within the garage, they will attend a Kia … both enjoying and succeeding in their course Functional skills in English and maths if required An Apprentice’s training includes: Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship Standard Vocational related qualification (Technical Certificate) Electric Vehicle Training Before the Standard is met, all apprentices must hold … a certificate that meets the EU’s 2014 F-gas regulation. Motor vehicle service and maintenance technician - light vehicle/Institute for Apprenticeships and Technical Education. Blended on/off the job training and location to be confirmed. A possible full-time career within the automotive industry with many more »

and committed individual to come and join the bott team. We employ 200 people at our Bude site with teams across manufacturing, design, finance, customer service, etc. Our IT team have some very exciting projects planned & are looking for an apprentice to join them & develop their own IT … journey. Role The role of an ICT involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas of employment. … person Learn about the role of an ICT, which involves undertaking a vast array of specialist roles supporting business critical requirements and focus on customer solutions. Networking, Server, IT Essentials, Secure Communications, programming, and databases are just an example of typical tasks and projects undertaken within the likely areas more »

configure relevant software and hardware as appropriate for example mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the rollout of upgrades … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Someone with a mature personality Good customer service skills Great personality is crucial Willingness to learn Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need more »

across the whole school estate. Role Eduthing are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT … schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools. Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and … system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers more »

Positions Available 2 Closing Date Friday, 28th June 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Team working Creative Non judgemental Patience Physical fitness Qualifications English & Maths GCSE or … UK to the rest of the World. We have an unrivaled reputation for providing durable and cost-effective products, offering dedicated technical support, exceptional customer service, and product warranties to our clients. We have won multiple awards for delivering top-notch data destruction technologies to Data Centres, Defense … and Security, Financial Institutions, Healthcare, IT service providers, and data-centric organisations. more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9am – 5pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with … end users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard … Expected Duration 16 Months Positions Available 1 Closing Date Friday, 21st June 2024 Start Date Wednesday, 31st July 2024 Desired Skills Attention to detail Customer care skills Problem solving skills Team working Qualifications English GCSE or equivalent, grade Grade 4-9 or A*-C (Essential) Maths GCSE or equivalent more »

BT, ITV, and Kurt Geiger, you will have plenty of opportunities for career growth throughout your time here. Youll work towards your Level 2 Customer Service Practitioner qualification, have 1-2-1 Monthly Sessions(via Teams)with your Tutor, and spend 6 hours a week on apprenticeship work … e.g., assignments, study, training etc. Day to day, you will: Provide customer support for technical and course issues. Communicate with clients and users regarding support requests, giving advice to resolve issues. Raise cases on Salesforce CRM when escalation is required. Manage cases up to the point of resolution. Close … cases on CRM once complete. Customer care calls. Operate HubSpot chat function assisting with user, client, and prospective client enquiries. Manage IOSH Working Safely course. Obtain candidate scores from Shine. Collate candidate details/scores to record/submit on the IOSH portal for issue of certificates and passports. more »

The apprentice’s role is to provide excellent customer service and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time Training … Closing Date Monday, 24th June 2024 Start Date Tuesday, 25th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative Qualifications Maths and English GCSE or equivalent, grade C/4 (Essential) About the more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

the following. Your duties and responsibilities in this role will consist of: · Our Internal CAD CAM modules. · Software Installation. · Solutions for questions, both direct customer engagement and offline through our support systems. · Researching and documenting solutions. · Creating and configuring machine parameters. Training Information communications technician Level 3 (A level … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of … Closing Date Friday, 12th July 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications 5 GCSE's more »

systems To enhance the delivery of the Level 2 Autocare standard, there are additional elements embedded into the qualification. These include: Interpersonal skills and customer service Parts & managing stock Levels ADAS FGAS Basic electrical vehicle awareness Upon successful completion of the apprenticeship, you will achieve the Autocare Technician … Positions Available 1 Closing Date Friday, 30th August 2024 Start Date Monday, 9th September 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Physical fitness Qualifications more »

Bolton, Manchester, and the surrounding areas. Established in 2022 as a Family Business property specialist, our vision was clear: to elevate the standard of customer service in buying, selling, letting, and property management. Whether you're purchasing, selling, or renting your property or business through us, we guarantee … a first-class service with a personal touch. Our values of honesty, support, and trust are at the CORE of everything we do, delivered in a professional and approachable manner. With over 15 years of experience, we've meticulously refined our processes to ensure our clients are at the more »

GCSE or equivalent, grade A*-C/9-4 or equivalent (Desired) About the Employer VALOR MEDIA LIMITED Point Blank Digital is a full-service digital marketing agency. Our main services being Search engine optimisation & Web Development. At Point Blank Digital we are a friendly and professional team of … able to build a great long-lasting relationship with our clients. We set up Point Blank Digital with the primary aim of delivering fantastic customer service and ensuring that you get the best results possible. We offer a personalised and individual service for each and every client. more »

To support the busy Employer Engagement Team in a variety of admin/customer service related duties, specifically the enrolment process and apprenticeship vacancy matching service. To provide day-to-day administrational support for activities, ensuring all related records are up to date and contribute to the overall … efficiency of this service. Role Under the direction of the Apprenticeship Recruiters, upload live vacancies to the Apprenticeship Service website, screen external applications and maintain the Talent Pool to those actively seeking an Apprenticeship Ensuring that all forms of communication to promote vacancies are up to date and appropriate … Closing Date Thursday, 27th June 2024 Start Date Monday, 1st July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Patience Qualifications English GCSE or more »

completion Knowledge Management: You'll be referring to and creating knowledge base articles to improve processes and help users resolve common IT issues independently Customer Communication: Inform customers of updates and progress for their incidents and requests, providing exceptional customer service and ensuring users are informed and more »

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »