1 of 1 Apprenticeship IT Analyst Jobs in England

day technical support to students, staff, and faculty, helping to ensure a smooth and effective use of technology across teaching, learning, and school operations Role As part of the IT Services team, a core support function within TASIS England, you will work under the guidance of the IT Manager as one of five team members. Your role will … hands-on learning opportunity where you will build foundational skills in device support, service desk operations, and troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.) Record and update support tickets in the helpdesk system Set up and assist with laptops, tablets, printers, projectors and classroom AV … by applying pre-set images or installing standard apps Assist in checking equipment loans and returns Shadow and support senior team members on more complex tasks Assist in documenting IT systems, maintaining inventory records, and updating user guides via our helpdesk. What you'll learn: Customer service and communication skills in an IT context Basics of hardware, common More ❯