IT Service Desk Analyst Apprentice
Lawn Road, Carlton-in-Lindrick, Worksop, Nottinghamshire, England
VERNACARE LIMITED
You will be the first point of contact for IT support across the company. You’ll assist with resolving technical issues, managing service requests, and supporting users both on-site and remotely. Responsibilities include troubleshooting Microsoft technologies, maintaining system documentation, and contributing to service improvements. Role Deliver high-quality IT support: Provide excellent customer service and technical support … to Microsoft technologies, including Windows 10/11, Microsoft 365, Teams, SharePoint, and Intune System administration & user management: Assist with Active Directory, Azure AD, user onboarding/offboarding, and IT system housekeeping tasks Documentation & continuous improvement: Document solutions, update IT procedures, and contribute to service improvements through training and proactive problem-solving Training Why choose our Azure Cloud … shifts to be confirmed. Expected Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 25th July 2025 Start Date Friday, 1st August 2025 Desired Skills Communication skills IT skills Customer care skills Team working Qualifications 3 of any subject GCSE or equivalent, grade 4+ (A* - C) (Essential) Maths & English GCSE or equivalent, grade 3+ (D or above More ❯
Employment Type: Advanced Apprenticeship
Salary: £20,000 a year
Posted: