IT Analyst Apprentice
Coldharbour Lane Thorpe, Surrey, England
TASIS THE AMERICAN SCHOOL IN ENGLAND
staff, and faculty, helping to ensure a smooth and effective use of technology across teaching, learning, and school operations. Role As part of the IT Services team, a core support function within TASIS England, you will work under the guidance of the IT Manager as one of five … you will build foundational skills in device support, service desk operations, and troubleshooting. Key Responsibilities Act as the first point of contact for basic IT issues (password resets, login problems, printer issues etc.) Record and update support tickets in the helpdesk system Set up and assist with laptops, tablets … or installing standard apps Assist in checking equipment loans and returns Shadow and support senior team members on more complex tasks Assist in documenting IT systems, maintaining inventory records, and updating user guides, via our helpdesk. What You Will Learn Customer service and communication skills in an IT More ❯
Employment Type: Advanced Apprenticeship
Salary: £22,000 a year
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