25 of 25 Apprenticeship IT Support Jobs in England

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation … IT systems. Role Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth ...

Join our team as a Cloud Support Apprentice and support the delivery of IT and cloud services to our clients. The programme will provide exposure to cloud technologies, networking, operating systems, service management, and troubleshooting whilst working within a busy Managed Service Provider environment. Role Provide first … line IT support to clients via phone, email, and remote support tools Assist with the administration and maintenance of Microsoft 365 and cloud-based services Support cloud and networking infrastructure under the guidance of senior engineers Help troubleshoot hardware, software, connectivity, and user access issues Assist ...

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills. Role … friendly first point of contact for customers, under the guidance of the support team Log support requests accurately in the ticket system, including clear notes and updates Follow agreed processes for triage, escalation and communication Help troubleshoot basic IT issues using remote support tools, with support ...

IT Support Technician Apprentice will work as part of HALO’s ICT team, providing first and second-line technical support to staff across the UK and more than 30 overseas programmes. Based at HALO’s London office, you will help maintain and support Microsoft 365 services … user devices, and ICT systems. Role Assist staff with all their technical needs. Triage and manage IT requests submitted to the IT Service Desk. Setup and image devices (laptops, mobiles etc). Day to day support of management for the HALO Trust’s Microsoft 365 estate. Support ...

Apprentice Service Desk Analyst will join the Digital and Technology team to develop practical IT skills while supporting colleagues across Arts Council England. Working alongside experienced professionals, you will gain hands-on experience in delivering customer-focused IT support, resolving technical issues, and helping staff make … right decisions. Role Main day to day responsibilities: With support from experienced colleagues, you will help provide a responsive and customer-focused IT support service to staff across the organisation Learn how to diagnose and resolve common IT incidents and service requests, escalating more complex issues ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. In seven weeks, gain practical knowledge of hardware, networking, cloud computing and troubleshooting, developing the technical skills needed to support IT systems and earning … globally recognised CompTIA Tech+ certification. Course Details Duration: 7 weeks Qualification: CompTIA Tech+ certification What you’ll learn Network Support: Set up and maintain secure networks. Device Configuration: Configure desktop and mobile devices. Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. IT ...

learning & gaining qualifications with Solveway Apprenticeships! Role Assisting with the diagnosis and resolution of hardware, software, and network-related issues. Providing first-line technical support to users via telephone, email, remote access, and ticketing systems. Supporting the installation, configuration, and maintenance of desktops, laptops, printers, mobile devices, and networking … client networks, servers, and cloud-based systems. Assisting with routine system updates, security checks, backups, and preventative maintenance activities. Maintaining accurate records of support requests, technical documentation, and completed work within the service management system. Escalating complex technical issues to senior engineers where appropriate. Supporting network infrastructure projects, including ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

purpose of this role is to deliver excellent IT support and value to the business. You will assist with IT projects and respond to technical queries received by telephone and email, resolving them where possible or escalating them to the appropriate member of the technical team. Role … Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Respond ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices Network Support ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

About the opportunity Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning … 45pm or 6pm-9pm Qualification: CompTIA Tech+ certification What you’ll learn Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems. Business Operations: Explore IT systems, relevant legislation and how technology supports businesses. Device Configuration: Configure and integrate desktop and mobile devices. Network Support ...

will support the IT Operations Manager and wider IT team in maintaining and developing the College's IT systems, networks and user support services. This is an excellent opportunity to gain hands-on experience across a broad range of technologies while providing first-line support to students, academic staff and College employees. Role Provide day-to-day IT support to students, Fellows and staff Assist with diagnosing, maintaining, upgrading and replacing hardware and software Monitor and record the performance and behaviour of IT systems Carry out basic printer maintenance, including replenishing ...

looking for an Apprentice support technician to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems. Role You will be learning to give … technical support to customers and helping with all queries, to be taking the calls, logging the issues and emailing the customers back with updates and many other tasks. You will receive support and training from work colleagues and apprenticeship but will also be supported and encouraged to research ...

Isuria is looking for an enthusiastic and motivated individual to join our team as an IT Apprentice. Role This is an exciting opportunity for someone with a genuine interest in technology who wants to develop their skills, gain valuable hands-on experience and work towards a recognised IT … qualification while earning a salary. Working alongside our experienced IT team, you will gain exposure to a wide range of technologies, systems and day-to-day IT operations, helping to keep our business running smoothly. What will you be doing? As an IT Apprentice, you will ...

member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Role Provide excellent customer service by responding to and resolving service desk incidents … requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work with business users to understand ...

Join the robotics support team and learn to install, configure, maintain and troubleshoot service and cleaning robots. With experienced colleagues, develop practical IT, networking and customer-support skills through workshop activity, structured training and supervised customer-site visits. Role Learn robot mapping, navigation setup, route testing … installation requirements Prepare equipment for installations and help maintain stock records for robotic parts, consumables and replacement components Travel with the team to support installation, configuration and commissioning of cleaning and service robots Help configure charging stations, workstations, Android devices, relevant software and Wi-Fi connectivity Help investigate hardware ...

seeking an enthusiastic apprentice for the newly created MSD IT reactive team, providing IT services across the University of Oxford’s medical departments. Develop practical IT support skills while delivering first-line support to NDM staff, students and visitors across Oxford buildings and units. Role … initial point of contact for routine IT service tickets and queries relating to computer hardware, software, AV services and online platforms, with support from experienced colleagues. Respond to IT incidents, tickets and queries in a helpful and timely manner; resolve straightforward problems using documented procedures and training ...

remote help desk or in the field. Role Months 1 to 8: The apprentice will join the Customer Service Team providing administrative and hardware support to the 1st Line and Projects and Implementation teams You will report directly to the 2nd Line Team Leader who works within the Customer … field defined with you by the Management Team Months 8 to 16: The apprentice will join the 1st Line Team providing administrative and remote support to our fast growing customer base You will report directly to the 1st Line Team Leader who works within the Customer Operations group ...

will help maintain and support the IT infrastructure across the school and assist with wider support across the Enrich Learning Trust where required. You will ensure consistent access to the school’s network and internet, maintain cybersecurity standards, and support staff and students with IT … related queries. Role Provide first-line support for IT issues and service requests via the central helpdesk Install, configure, and maintain hardware, software, and network systems Monitor and maintain network security, ensuring compliance with data protection and GDPR regulations Set up new users, manage accounts, and remove access ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training The programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual ...

will act as the first point of contact for customer support enquiries via the ticketing system and live chat. Role Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly … customers where further clarification is needed Investigate and troubleshoot user issues, identifying solutions and escalating where necessary Allocate tickets to the appropriate second-line support team members when required Monitor ticket progress and ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have ...

learning and career growth throughout the program. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 IT qualification Training schedule … Duration 1 Year 6 Months Positions Available 1 Closing Date Saturday, 21st November 2026 Start Date Wednesday, 25th November 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Creative Patience Qualifications ...