23 of 23 Apprenticeship IT Support Jobs in England

seeking a motivated and enthusiastic Primary IT Support Apprentice (Level 3 Information Communication Technician) to join our Central IT Team, supporting the delivery and development of high-quality IT services across our Trust, with a particular focus on our Primary Schools and Central Team. Role Working … alongside our experienced central team and school-based technicians, you will assist in delivering day-to-day IT support, responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your ...

Start your IT career with SinglePoint Calls in Daventry. As our 1st Line IT Support Apprentice, you'll work on a real helpdesk, solving everyday tech problems for our team and clients while learning the ropes. Full training, friendly team and great prospects. No experience needed, just … genuine interest in tech. Role Answering first-line IT support calls and emails from our team and clients, and logging each one on the system Helping users with everyday tech problems like password resets, logins, email and printer issues Setting up new user accounts and devices and getting ...

looking for an enthusiastic and motivated IT Support Technician Apprentice to join our growing team. This is an excellent opportunity for someone looking to build a career in IT whilst gaining hands-on experience and industry-recognised qualifications. Role As an IT Support Technician Apprentice … will work alongside experienced engineers and consultants to provide technical support to our customers. You will gain exposure to a wide range of technologies, develop valuable customer service skills and build practical experience across helpdesk support, Microsoft cloud technologies, networking and IT infrastructure. Whilst the role ...

This apprenticeship is an excellent opportunity to start a career in IT. You will gain hands‐on experience providing IT support across the trust and develop practical skills in IT support, networking and systems administration. Role Provide first line IT support to office staff … Assist with setup and maintenance of computers, laptops, printers and mobile devices Support installation and configuration of networking equipment including routers, switches and WI-FI systems Help troubleshoot hardware, software and connectivity issues Support cloud-based systems such as Microsoft 365 and remote access tools Learn and follow ...

seeking an enthusiastic and motivated IT Support Technician Apprentice to join our IT team. This is an exciting opportunity to gain hands-on experience supporting a busy school environment. You will play a key role in ensuring the smooth running of IT services across the school … supporting both staff and students. Role Provide first-line IT support via the school’s helpdesk, ensuring timely response and resolution of support tickets Support the school’s 1:1 iPad programme, including device setup, loan stock management, and repairs coordination Maintain and support classroom ...

role provides hands-on experience across IT support, infrastructure, networks, security, and cloud systems while developing strong skills. The apprentice will work closely with the IT team to ensure the stability, resilience, and security of business systems, contributing to day-to-day operations and continuous improvement initiatives. … Role The IT Apprentice provides direct user 1st line support by handling help desk or service desk escalations and managing the day-to-day service operations of the HUBER+SUHNER Polatis Infrastructure IT Support (1st & 2nd Line) Provide first-line technical support to end users (hardware ...

Earn while you learn as an IT Support Apprentice with a fast-growing Managed Service Provider in Morley, Leeds. Role You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level … qualification — with a genuine permanent role on offer at the end. As an IT Support Apprentice, you'll earn while you learn. You'll spend most of your time working alongside our experienced engineers, building real-world IT skills with genuine clients — not just classroom exercises. Alongside ...

IT Support Officer Apprentice provides first-line support across the College, assisting in the maintenance and operation of IT systems, infrastructure, and end-user devices, while supporting secure, reliable, high-performing services through installation, configuration, troubleshooting, and ongoing hardware and software maintenance. Role The successful candidate … will: Support the IT Team in delivering an efficient and effective IT service across the College. Assist in the support, maintenance, and troubleshooting of desktop operating systems including Windows, iOS, and ChromeOS environments. Assist in the management and support of college-owned devices, including desktops ...

seeking a motivated and enthusiastic IT Support Apprentice to join our team. The successful candidate will provide first-line IT support to staff and learners, assist with maintaining IT equipment and systems and support the management of the college network and infrastructure. Role Provide … first-line technical support to staff and learners Diagnose and troubleshoot common hardware, software, and connectivity issues Assist users with Microsoft 365 applications and other college systems Set up, configure, and deploy laptops, desktops, tablets, and other devices Install and update software applications Maintain IT equipment inventories ...

looking for a motivated and tech-savvy individual to join our team as an Apprentice IT Support Technician. You will be the first contact point of a technical nature within the business. You will be able to perform technical activities to resolve customer issues or advise others … their own or wider teams. Role Provide first-line technical support to internal users via phone, email, and in person Assist in diagnosing and resolving hardware, software, and network issues Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices Support users ...

This is an exciting opportunity for someone looking to launch a career in IT. As an IT Apprentice at Boundary Oak School, you will work alongside our experienced IT team, gaining hands-on experience supporting staff, pupils and the school’s digital infrastructure. Role This is an exciting … opportunity for someone looking to launch a career in IT. As an IT Apprentice at Boundary Oak School, you will work alongside our experienced IT team, gaining hands-on experience supporting staff, pupils and the school’s digital infrastructure. You will be enroled on the Level 3 Information ...

This role is integral to providing first-class technical support to our clients, ensuring optimal performance of VoIP and IT services. Role Provide technical support for telecommunications services, resolving issues promptly and thoroughly Diagnose and troubleshoot technical issues related to network and VoIP systems Monitor and maintain … Duration 1 Year 5 Months Positions Available 1 Closing Date Monday, 20th July 2026 Start Date Monday, 27th July 2026 Desired Skills Communication skills IT skills Problem solving skills Analytical skills Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade 3+ ...

will be involved in all aspects of IT support including interacting with customers initial problems/troubleshooting and installation/configuration of new setups. Role Phone call making/receiving Interacting with customers initial problems/troubleshooting Installation/configuration of new setups Site visits to customer sites … premise setups No specific focus on industry but a number in logistics/freight/accountancy/engineering Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...

eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Role First line support: Imaging and maintenance of PC's Setup, update … fault diagnosis of customer IT systems General network support and troubleshooting Call handling: Answering customer queries directly on the phone where required and maintaining accurate records Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. ...

looking for someone to join our 1st line remote support team supporting our clients’ IT Systems remotely over the internet, communicating using email, telephone and live chat facilities. Role You will be responsible for: First line support Imaging and maintenance of PCs Setup, update and fault diagnosis … customer IT systems General network support and troubleshooting Call handling: Answering customer queries directly on the phone where required and maintaining accurate records Maintaining client databases with up-to-date solutions and keeping a clear record of all activities involved in the call tracking software. This ...

this role, you will be responsible for maintaining and supporting our IT systems, hardware, and applications, providing technical support to ensure seamless functionality across all supported systems Role KEY RESPONSIBILITIES AND ACCOUNTABILITIES Provision of quality 1st line technical support to internal and external users Endpoint device builds … service provision Take responsibility and ownership of incidents and requests, and escalate where required to senior technical colleagues or 3rd party IT partners Demonstrable documentation skills (reports, policies, procedures, workflows) as required Company pension scheme Death in service 25 days of annual leave Flexible benefits Enhanced family-friendly policies ...

contact for customers, learning how to diagnose, resolve, and escalate technical issues while delivering a professional and friendly service. Role Acting as first-line support for incoming incidents via phone, email, and ticketing systems Logging, categorising, and prioritising incidents accurately Providing basic technical support for: IT systems … line or third-line teams when required Communicating clearly with customers, keeping them informed of progress Maintaining accurate documentation and ticket notes Supporting general IT and operational tasks as required Training Information Communications Technician Level 3. 90% of QA apprentices secure permanent employment after completing: this is 20% higher ...

purpose of this role is to provide front-line support to clients and contribute to the smooth operation of the Company’s software and internal systems. Working as part of the Support team, the role focusses on handling support queries, resolving user issues, and ensuring a positive … client experience. Role This position is designed for someone beginning their career in IT through a Level 3 apprenticeship, developing strong communication, technical, and problem‐solving skills while gaining hands‐on experience with live systems, internal tools, and customer support processes. Key Responsibilities: Act as a first point ...

will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Role Act as the first point of contact for IT incidents and service … ticketing system, ensuring clear documentation and adherence to SLAs Provide assistance, either directly or through escalation to another team member Monitor automated systems Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting Assist in the setup and configuration of new hardware ...

will deliver effective support to our partners through answering inbound enquiries, providing technical assistance, advice, and guidance. Role Deliver effective support to our partners through answering inbound enquiries, providing technical assistance, advice, and guidance Assist with the provisioning and onboarding of products and services within the Infinigate Cloud … portfolio Support the use of Infinigate Cloud’s platforms and vendor portals and achieve high levels of partner satisfaction Provide both reactive and proactive support for Infinigate Cloud’s partners, predominantly answering inbound phone calls and responding to email enquiries Escalate support tickets to vendors when appropriate ...

will be responsible for taking incoming support calls, logging tickets for each call and providing daily updates to clients on any issues raised. Role Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced … with the client) Monitor your Task Board daily Escalate to Second Line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...

Baker Heath Associates is currently looking for full-time software support for our office in Blaby. We are one of the UK's leading dental software suppliers, providing software to dentists across the country. Role Please note that this is an apprenticeship position and, therefore, anyone with more than … holds relevant professional qualifications or a tech degree will not be eligible. You will also need to commit to completing a Level 3 Digital Support Technician Apprenticeship. About us: Baker Heath has produced packaged and bespoke software for over 25 years. Hundreds of businesses and organisations use our products ...

structured Apprenticeship Programme covers a variety of personal development and technical training to support your well-rounded development. Our programme blends practical exposure to enhance your abilities whilst enhancing your individual personal development during your early career. Role Hands-On Experience - Get involved in meaningful projects that go beyond …/or software faults, solving technical and application problems, either remotely or in person. Training Online – coaching and lectures. Progress in customer-facing/IT roles. Apprenticeship Standard Business administrator (level 3) Training Provider BPP PROFESSIONAL EDUCATION LIMITED Working Week Monday to Friday 8:30am - 5pm. Expected Duration ...