1 to 25 of 28 Apprenticeship IT Support Jobs in England

is an award-winning supplier of installation tools for the energy infrastructure industries, including Utility, Oil & Gas and Renewables. Slingco are looking for an IT Support Apprentice to join them, you will work closely with the third-party IT support provider and contribute to IT infrastructure projects. Role The IT Support Apprentice will play a key role in IT administration, working closely with our third-party IT support provider and contributing to IT infrastructure projects. Responsibilities include assisting with IT administration tasks, managing employee onboarding and offboarding … processes, and supporting various IT initiatives. This role requires a hands-on approach and strong organisational skills to ensure smooth IT operations. Provide support for all line of business applications used across departments. Serve as the on-site contact for general IT inquiries and troubleshooting. Perform More ❯

The IT Support Apprentice will join the IT support team and play a key role in providing technical support and solutions across Frontier’s offices in the UK and Europe. This is an exciting opportunity to gain hands-on experience across the full IT solutions lifecycle, from hardware and software setup to troubleshooting and stakeholder engagement. Role The apprentice will develop technical expertise in IT infrastructure, software, and systems while working towards a Level 3 IT Support Technician Apprenticeship. You will gain this experience working with a variety of stakeholders … days a week ‘on the job’ learning, whilst attending classroom training one day a week. You will learn whilst working, receiving information and support from colleagues and your manager. The classroom training will complement the tasks you’ll carry out and will include: technical knowledge, IT support More ❯

IT Support Apprentice Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. … week) Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity. About the Company Our client is a leading IT support and service provider based in Elmley Lovett , delivering bespoke IT solutions to small and medium-sized businesses across the region. About … the Role As an IT Support Apprentice , you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and EPOS systems Assisting in customer projects and IT More ❯

As an IT Support Apprentice, you will assist the IT support team in providing technical assistance and support to our clients. You will learn to troubleshoot and resolve IT-related issues, ensuring customer satisfaction and contributing to the smooth operation of our IT services. Role Customer Support: Respond to customer enquiries via phone, email, providing first-line technical support and guidance. Issue Resolution: Assist in diagnosing and resolving hardware, software, and network issues in a timely and efficient manner. Ticket Management: Create, manage, and close support tickets using our … IT ticketing system, ensuring accurate documentation of issues and resolutions. Hardware and Software Setup: Assist in the installation, configuration, and maintenance of computer systems, peripherals, and software applications. User Training: Provide basic training and support to users on IT systems and software applications. System Monitoring: Help monitor More ❯

Oaktree IT Solutions are seeking a motivated and proactive IT Support Apprentice to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. As an apprentice in this role, you'll start building your … understanding of networking concepts and gradually develop troubleshooting skills. You'll be an important part of our team, learning how to maintain IT infrastructure and assist users with support, all while gaining hands-on experience in a real-world setting. Also offering a fantastic starting salary of … this is a role that will not be around for long. In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for IT-related issues, including More ❯

As part of your apprenticeship, you will support the IT team, assisting with the availability, security, and performance of our IT systems. This role provides hands-on experience in technical support, infrastructure maintenance, and service improvements, helping to build a strong foundation in IT. Role Provide … first-line technical support to users, diagnosing and resolving hardware, software, and network issues. Assist in the installation, configuration, and maintenance of IT systems, including desktops, laptops, printers, and mobile devices. Help manage user accounts, permissions, and IT security settings across company systems. Respond to service requests … and IT support tickets, escalating complex issues when necessary. Learn and apply cyber security and data governance best practices to help protect company data and infrastructure. Participate in IT projects, including system upgrades, migrations, and rollouts. Maintain a professional and customer-focused approach when assisting colleagues with More ❯

passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing … essential IT skills while working on real-world projects. Role Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in networking … Communications Technician Level 3 Apprenticeship Standard: This apprenticeship offers blended learning, combining online training with practical workplace experience, setting you up for a successful IT career Potential opportunities for full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday - Friday, between More ❯

The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as … and when necessary. Role The IT systems within Bowman Riley are critical to our ongoing operations, including operational management, communications, data storage (including security/access), and design functions. Our reliance on IT systems and equipment and their reliability are essential to the company's efficient, safe, and … secure functioning. This is becoming increasingly central to the business, especially between the three offices. The IT Assistant’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary. Key Responsibilities • Provide technical support to end More ❯

that both hardware and software components function efficiently. Their expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned … the patch management system. Problem-solving - to be able to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on … to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc. To be aware of More ❯

Horsforth School is seeking to appoint an IT Support Technician Apprentice on an approved apprenticeship at Level 3 (A Level) with the opportunity for a permanent role following the apprenticeship. Role Provide first-line service desk support by responding to technical queries and resolving basic IT issues for staff and students Log and monitor IT faults through the school’s service management system, ensuring they are resolved promptly and efficiently Install, configure, and update software and hardware across the school’s IT infrastructure under guidance Assist in the setup and maintenance of IT equipment, including computers, laptops, printers, and mobile devices Support the administration and management of e-learning platforms and educational software used by students and staff Conduct basic repairs and troubleshooting on IT hardware and devices, escalating complex issues when necessary Ensure IT equipment and systems are More ❯

You’ll be the first point of contact for colleagues requiring technical support. You’ll assist with setting up and maintaining IT equipment, resolving hardware and software issues, and supporting various IT systems across the company. You’ll also play a key role in ensuring all IT processes are documented and follow company policies. Role Responding to technical issues and delivering excellent customer service Installing, configuring, and repairing IT equipment (PCs, laptops, mobile devices, VoIP phones, printers, etc) Performing maintenance and repairs on hardware Supporting and troubleshooting software including Windows 11, Chrome OS, Google Workspace … Microsoft Office, and company-specific applications Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA More ❯

Are you eager to begin your career in IT and looking for a fantastic, supportive employer? Open Network Services are looking for their next IT apprentice to join their ever-growing team. Offering fantastic progression opportunities upon successful completion of the Level 3 Microsoft IT Support … services, web design, and networking solutions making this role your gateway to a world of opportunities! In this role, youll work towards yourLevel 3 IT Support Apprenticeship,delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Liaising with end users and booking … couriers. Accurately updating IT systems for incoming and outgoing goods to maintain accurate, up to date stock inventory and hardware asset management. Disposal of IT equipment in accordance with Waste Electric and Electronic Equipment (WEEE) Regulations 2013. Following Software Asset Management guidelines and processes. Providing advice, guidance and More ❯

AFP Technology's apprenticeship programme. No prior experience is necessary—just a willingness to dive in and grow with us! Role Provide first line IT support to over 130 businesses across Yorkshire and beyond both remote and on site. To organise your own time and self-manage your … virtually by remoting into users or in person on site or with PC’s brought to the office. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support More ❯

An exciting opportunity to join a well-established IT Managed Services Provider based in Maldon. We’re looking for a motivated and versatile individual to join our friendly, collaborative team. This is a varied and hands-on role that combines IT support, installation, and administration — ideal for … Duration 1 Year 6 Months Positions Available 1 Closing Date Friday, 6th June 2025 Start Date Sunday, 6th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Initiative … Qualifications English GCSE, grade 7 (Desired) Maths GCSE, grade 7 (Desired) About the Employer HORIZONE LTD Horizone Ltd are a well established communication and IT support delaing with business customers of all sizes. We pride ourselves on our customer service. More ❯

Key Responsibilities * Provide technical support to end-users, both in person and remotely * Install, configure, and maintain computer systems and software * Implement security of the network, data and its storage and communication systems * Assist with network administration tasks, including setting up user accounts and permissions * Work together with other … managers and directors in relation to IT matters * Help manage the process for achieving agreed standards for Cyber Security and protocol * Discuss, agree and maintain IT elements of the Business Continuity Plan * Assist in ensuring that Bowman Riley operates within the law in relation to copyright licencing and … assists with Data management (GDPR) * Document technical procedures and create user guides. * Collaborate with the IT Manager to implement new technologies and upgrades. General Responsibilities * Assist with Providing 1st/2nd line technical support, answering support queries either directly or via phone or e-mail. * Support More ❯

Statement Of Purpose: The post holder will work under the direction and instruction of the Director, providing technical and student support within IT. Role Main Duties And Responsibilities Supervision of the classroom: To provide support services to teaching staff in organising requirements for their work and ensuring all … equipment, materials and technologies are ready for lessons/project work. To prepare, design and deliver teaching aids to support IT tutors as required. To assist in the maintenance of safety standards in the Academy, as per the planned maintenance schedule and as directed by the Manager. To … support the development and delivery of Computer networks, Cyber security and Software development. To ensure IT equipment is maintained correctly. To organise equipment for lessons to students undertaking IT qualifications/exams. To undertake such other tasks relevant to the work of the IT or the More ❯

We have a fantastic opportunity for an Apprentice IT Support Technician to join the business to support the growth and development of the IT services in our growing and evolving organisation. In this role you will provide efficient and effective IT services and support to the organisation across all company sites. Role Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database … colleagues and internal/external personnel Assigning and revoking company equipment including laptops, smart phones, and access tokens To ensure accurate record keeping using IT systems To follow processes and procedures within the IT Service and assist in updating these when appropriate To work in line with ‘best More ❯

Hoshizaki are seeking to recruit an enthusiastic Business Administration and IT Support Apprentice to join their team. Guided by the IT staff, you’ll gain hands-on experience with infrastructure, hardware, and software while supporting end users, handling incidents, and managing service requests across departments. Role Job … Role: Provide end user desktop support - Windows 10 and 11, Microsoft 365, User account administration, Peripherals Installing desktop PCs and mobile devices via Intune Deploying software and configuration Creating procedures and supporting end users to maximise their use of IT solutions Responding to all incidents and requests on … the helpdesk Administration of the IT Service Management helpdesk Troubleshooting 1st and 2nd line user-based tickets - Various endpoint issues such as Windows operating system issues and guidance, Microsoft issues, monitor, docking station, printer setup and support, administration of user accounts, system permissions and more. Checking backup jobs More ❯

Are you passionate about technology and eager to launch your career in IT? We’re looking for a driven and enthusiastic IT Support Apprentice to join our dynamic team! If you're ready to turn your passion for tech into a thriving career, apply now and take … the first step towards an exciting future in IT! Role As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work Provide technical support to end-users via phone … up and maintain user accounts, passwords, and permissions on various systems Perform regular system updates and software patches Assist with network maintenance and monitoring Support and maintain local area networks (LAN), wide area networks (WAN), and other IT infrastructure Document issues, resolutions, and any actions taken in support More ❯

Are you passionate about technology and eager to build a career in IT? EPX Ltd is offering an exciting IT Apprenticeship opportunity that provides hands-on experience, industry-leading training, and a pathway to a successful future in tech. Role Provide support to customers, suppliers, and partners … via telephone, remote support and onsite visits Create and take ownership of tickets and be responsible for allocated work Communicate effectively with customers via telephone and maintain excellent written job-notes throughout Adhere to and contribute toward company processes and procedures Manage your workload, whilst meeting and exceeding KPIs … and targets Carry out Project Engineering works when required by Professional Services Provide support to all other areas of the business where required Training Information Communications Technician Level 3 Apprenticeship Standard Full training and support will be provided by your workplace mentor and from the Baltic team Possible More ❯

We have an established team who are friendly, knowledgeable and supportive. Everyone is driven to support our students in the best way they can. You will be able to grow and develop in an exciting and varied environment. Role In this role you’ll contribute to the work of … means no evening or weekend study is required! You will work towards being able to undertake the range of duties listed below: To provide support on hardware/software and peripherals including Windows, Microsoft Office & 365, Exchange, SIMS.net, etc. To carry out general network administration duties e.g. create/… maintain an up-to-date asset register of all hardware and software, ensuring the school remains compliant at all times with licensing legislation To support staff and students on the agreed learning platform to support learning To set up for events and attend such events to support More ❯

We are looking to recruit an IT Apprentice to provide support and administration for all desktop applications, to take responsibility for the duties set out in the description, and to actively promote the best interests of the firm at all times. Role Provide first level support of … desktop applications Provide first level support of desktop hardware Provide first level support of peripheral devices Maintain IT issues and help notes Liaise with external support resources where applicable Building/testing future desktop setups To assist any other member of the department to fulfil their … duties To undertake any other duties which may reasonably be requested Training You will receive full training and support from the Just IT apprenticeship team to increase your skills Your training will include gaining a Level 3 Information Communication Technician qualifications Potential for permanent employment after apprenticeship Apprenticeship More ❯

We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and want to be part … of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal IT support, supporting staff and customers with Office 365, Outlook, and internal LAN/network Working … our other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯

Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯

will initially involve training in all the aspects of a software supplier from the writing of the code, through testing, to the distribution and support of the application. Role Initially the candidate will undergo a mixture of training and on the job experience. The position is based solely in … the support department but will liaise with the development department. Key responsibilities will be: Interface directly with our customers in a professional and courteous manner. Provide support on a product which monitors life and property. Integrate into an established team of IT professionals. As well as working … on the first line support desk, the candidate may assist in internal infrastructure work and manage projects. The candidate will need to be someone who is capable of following a contract to supply a new Sentinel system and meet each requirement in that project to install the system, configure More ❯