21 of 21 Apprenticeship IT Support Jobs in England

passion into a rewarding career? If you're eager to learn, enjoy solving problems, and want to gain hands-on experience in a professional IT environment, this could be the perfect opportunity for you. Role This role provides hands-on experience across a hybrid IT environment, including Microsoft … endpoint management, and infrastructure support. The apprentice will work closely with experienced IT staff to develop technical skills and support business IT operations. This position is integral to maintaining operational efficiency and supporting end users across the business. The IT Support Apprentice will be responsible ...

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills. Role … friendly first point of contact for customers, under the guidance of the support team Log support requests accurately in the ticket system, including clear notes and updates Follow agreed processes for triage, escalation and communication Help troubleshoot basic IT issues using remote support tools, with support ...

IT Support Executive, you'll provide first and second-line technical support, helping colleagues use systems and tools effectively. Working with the IT Manager and Development team, you'll support infrastructure, system rollouts and software projects. Ideal for a tech-focused problem-solver keen … building and improving our own internal software systems to streamline business processes, automate manual tasks and enhance the customer journey. As part of the IT team, you'll have the opportunity to work alongside our Software Developers, gaining exposure to real software projects. Depending on your interests and skills ...

looking to start your career in IT Support, we have an exciting opportunity for an Apprentice IT Support Engineer to join our team at SSC Laser in Hixon. Role Working alongside our IT Manager, you'll provide first-line support across the business, assisting … with day-to-day IT requests as well as a variety of exciting projects. Key responsibilities: As part of the role, we'll support you in completing a Level 3 Information Communications Technician (ICT) Apprenticeship, providing structured training, hands-on experience and ongoing coaching to help you build ...

looking for a diligent and punctual Junior IT Support Assistant with good problem-solving and customer service skills. The successful candidate will be willing to learn and develop through practical experience in the office, at home and on client sites. Role The role will support day-to-day help desk activities, IT projects, and the management of monitoring and security systems. Key Responsibilities: Assist with Level 1 help desk issues Provide workstation support and application/software support Assist with IT projects Assist with the management of monitoring and security ...

Looking to build a long-term career in the IT sector? Look no further! Kick-start your career today with a Level 3 ICT Apprenticeship with Spectrum Controls in partnership with Kaplan. Gain valuable hands-on workplace experience while working towards a recognised qualification. Role Key Responsibilities Provide first … line IT support to users, responding to service desk tickets and requests in line with agreed processes. Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation. Prepare, configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals). Support routine ...

Join Aztec Media as a Web Developer/IT Support Apprentice. Working alongside our developer, you'll learn web design, build responsive websites, and provide everyday IT troubleshooting while completing The Odin Project's Full Stack JavaScript curriculum. Role The apprentice will work alongside the current developer … Charlie, supporting the design and build of responsive websites using HTML, CSS and JavaScript. Providing day-to-day IT support and troubleshooting, including resolving email issues, website problems and basic server queries. Assisting with website updates, testing and maintenance to ensure sites run smoothly across devices. Gradually taking ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. … Role Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint ...

IT 1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till & printer problems, guiding users through solutions, documenting actions, escalating any issues Role Provide first-line IT support to colleagues across retail stores … warehouses Log, prioritise and manage incidents and service requestsTroubleshoot tills, payment terminals, computers, printers and scanners Resolve password, account access, email and software issues Support store networks, Wi-Fi and internet connectivity Set up equipment and user accounts for new starters Guide colleagues through technical solutions either by phone ...

Apprentice ICT Technician providing first-line IT support to customers and staff, assisting with hardware, software and network issues while gaining hands-on experience and working towards the Level 3 Information Communications Technician qualification. Role Provide first-line technical support to customers and internal users via phone … email and in person. Diagnose and resolve hardware, software and network issues, escalating where appropriate. Set up, configure and maintain IT equipment including laptops, desktops, printers and mobile devices. Support users with day-to-day IT tasks such as password resets, software installations and account management. ...

part of the IT Team, the IT Apprentice will support the maintenance and development of high-quality IT facilities and resources across all trust departments. Role Configure, update, and maintain: Servers, including online backup systems and network attached storage PCs, laptops, iPads, A/V equipment … photocopiers (MFDs) Online systems and services, e.g. LGfL, Arbor, Google Workspace, etc. Deal with daily IT issues (as per the trust’s reporting system), setting priorities and timelines as appropriate and with the Head of IT and Director Communications, IT, and Data Effectively communicate with staff ...

Teconnex are looking for their next IT Support Apprentice to join their growing UK Hub. Role Provide technical support to end-users at the Keighley factory and remote support to users at the Romania, Mexico, and India sites Troubleshoot hardware, software, and network issues, ensuring timely … resolution to minimise downtime Install, configure, and maintain IT equipment, including desktops, laptops, printers, and networking devices Perform regular system maintenance tasks, such as software updates, antivirus scans, and data backups Collaborate with the IT team to develop and implement IT policies, procedures, and best practices. Assist ...

looking for an eager and enthusiastic individual to join us as an IT Support Apprentice to support and learn from our experienced team. You will have the opportunity to gain valuable skills, knowledge, and experience as you complete a Level 3 Information Communications Technician Apprenticeship. Role Support with checking, packaging, and preparing IT and AV equipment for events Carry out basic repairs, inventory management and pre-building of equipment Support with maintenance of permanent network installations at key locations Learn to service and support onsite servers under supervision Help with general warehouse ...

This apprenticeship offers the opportunity to work in a fast-paced IT environment where no two days are the same. You'll gain valuable hands-on experience supporting business systems, resolving technical issues and working with a range of modern technologies while completing your Level 3 IT Apprenticeship. … Role Deliver first-line IT support to users via phone, email and remote support Diagnose and resolve hardware, software and system-related issues Install, configure and maintain desktop PCs, laptops and mobile devices Set up new user accounts and manage passwords using Microsoft 365 and Active Directory ...

This role offers hands-on experience while working towards a Level 3 IT Network Technician Apprenticeship You will support internal and external users, helping to diagnose issues, maintain systems, and contribute to a secure and efficient IT environment. Role Provide IT support via phone, email … remote tools Log, manage, and update support tickets Troubleshoot ICT issues using appropriate tools and methods Communicate clearly with users, managing expectations and escalations Install and configure hardware, software, and network devices Support desktop setup, repair, and basic networking tasks Apply security best practices and follow organisational policies ...

About the opportunity Take this free training, gain a certification and guaranteed career support - no brainer! Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles and salaries IT Systems Administrator: £25,000 - £35,000 Technical Support Technician: £23,000 - £27,000 Entry ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 13 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish ...

Gain experience of providing 1st & 2nd line support to a range of clients, resolving issues and problems with customers' IT infrastructure, providing insight and proposing solutions to IT issues. You will work on a range of projects, including upgrades, migrations and implementations. Role Learning many aspects … providing support to customers, including helping users who have technical issues or need help with supporting applications Dealing with alerts and automated system monitoring Ensure that all systems and services are proactively maintained, monitored and supported to ensure that we are meeting set SLA's Monitor the Service Desk ...

Looking to start your career in IT? We're looking for an enthusiastic ICT Apprentice to join our team. This is a great opportunity to gain hands-on experience, build valuable technical skills, and work alongside experienced professionals in a global manufacturing business. Role Adhere to Alpla's Corporate … IT Policies Use the ServiceNow Helpdesk Provide First-Line Support for the UK IT Department Monitor the UK Service Desk Troubleshoot, diagnose and escalate faults Support Microsoft Windows Client environments Deploy, install and configure Windows 11 via SCCM Maintain and update Windows operating systems Provide hardware ...

primary function of the role is to provide effective support to the RCS customer base, covering a range of software and hardware solutions. This entails logging support requests, fault identification, and providing a satisfactory resolution to the fault or query. Role You will be responsible … support for our external customers Provide first and second line support services to customers Respond to customer queries received via telephone and email Log and track all tickets and ensure the records are kept up to date Ensure that all tickets are dealt with in a timely ...

Focus is looking to continue its success by offering you an apprenticeship within our software support team. We develop software for the property sector, with over 40 years of experience in the marketplace. We will be looking for you to get involved in a wide range of different jobs … duty is to make sure we can unlock that talent within you. From the start of the role, you will be part of the support team, helping our clients to use our software through telephone and email support. You will be shown how our CRM system works ...