1 to 25 of 33 Apprenticeship IT Support Jobs in England

The IT Support Executive's key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day-to-day monitoring of in-house and client equipment, both physical and cloud-stored. Role Achieve KPI’s given within your role where … project management, web demonstrations and training Actioning and resolving faults, liaising with the necessary clients and colleagues, and documenting via cases Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits To maintain the best professional relationship with our customers Provide assistance to other … Communications Technician Level 3. Training will take place online via weekly lessons through Velocity Academy. The apprentice will also have monthly scheduled coaching calls. Working full-time on the IT support desk. Apprenticeship Standard Information communications technician (level 3) Training Provider VELOCITY 1st LIMITED Working Week Monday to Friday. Working hours 09:00 - 17:00. Expected Duration More ❯

Do you have a passion for IT and providing support? JBC Skills Training have an exciting new opportunity for an IT apprentice with FreshStance IT, an IT Support and Services company based in Hatfield. Apply now! Role You will be working within a team providing IT support, initially carrying out routine checks … and assisting end users to log support tickets. You will quickly progress to providing IT support by phone and using remote support tools and visiting clients on site, regularly attending meetings in central London and the Hatfield area. You will be supporting traditional Microsoft server-based systems as well as cloud solutions such as Office … which will be well mentored and will provide a variety of opportunities to learn. You must be flexible and be able to assist in several areas this will include support,customer service and project work. Reporting to the lead consultant/managing director your duties will include: Install, support and service business customers Handle telephone calls and emails More ❯

Tel Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. Role Tel Group is seeking an enthusiastic and … motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office environments. You’ll work alongside experienced engineers to provide 1st line support to our education … customers — resolving helpdesk tickets, assisting with hardware and software setups, and supporting day-to-day IT operations. You’ll also have the opportunity to develop skills in networking, cloud services, and cybersecurity as part of your structured apprenticeship training. This is a fantastic opportunity to build a solid foundation in IT support within a dynamic, friendly, and More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support Manchester Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

Trainee IT Support London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for … everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our More ❯

To provide IT support to all customers in a full and professional manner. Assist with documentation creation and hardware/software management. Help run the remote support helpdesk and attend customers site if necessary. Role Be a member of our team and share our values - Friendly, Fun and Honest (Don't think of colleagues think of friends … t waste time, always thinking what can I do to help improve things). We do what we say, when we say (if you tell someone something then follow it through and ask for help if you are struggling). Customer service is our number one product (people will forgive us if we do not fix their issue straight … away as long as we are polite, courteous, professional, listen, be sympathetic and feedback to them regularly). Resolution of IT issues to service targets (remotely and on-site) Accurately maintain and update the Helpdesk System Work collaboratively within a team environment Build positive relationships with customers Installation and configuration of Client, Server and Mobile software/Apps at More ❯

PETA are proud to be working with Rocket Computer Services Ltd. If you want to move forward with your IT career, each day to be different than the previous one and to learn every IT aspect, then this is the right place. This role is an excellent opportunity for an aspiring IT Support Engineer to learn … new skills and progress within the IT field. Role This role is a fantastic first step towards working in IT support with local schools and businesses. You will be part of a flexible and friendly team where you will learn a vast range of support requirements and technologies. What will my new role involve? Joining the … team as an IT infrastructure apprentice, you will learn: Install and maintain computer hardware, laptops, audio/visual equipment and peripherals Routine administration, including data backups and Active Directory maintenance Software installation, maintenance and upgrading in line with rocket development policy Server Network/Cloud Based Infrastructure support Administration and development of Internet, Intranet, Extranet, and E-mail More ❯

The role is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in. Role The role … is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in: End User IT support …/Offboarding colleagues Asset & Stock Management Proactive Device Monitoring and Resolution Documentation/Process management Assisting with Infrastructure projects About you (Technical Experience): Computer Literacy Experience helping others with IT related problems - desired (not required) About you: Proactive approach to your workload Willingness to learn and adapt to new technologies Friendly, warm and welcoming A team player with a More ❯

The IT Support Executive key role is to support the IT Support Client Base, ensuring their queries/issues are resolved in a timely manner and to carry out the day to day monitoring of in house and client equipment both physical and cloud stored. Role Achieve KPI’s given within your role where they … project management, web demonstrations and training. Actioning and Resolving faults, liaising with the necessary clients and colleagues, and documenting via cases. Escalate complex issues/faults to the Senior IT Support Executive Providing customer support and training via web demonstration, telephone and customer visits. To maintain the best professional relationship with our customers. Provide assistance to other … Expected Duration 1 Year 4 Months Positions Available 2 Closing Date Friday, 14th November 2025 Start Date Monday, 24th November 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Number skills Analytical skills Logical Team working Initiative Qualifications English GCSE, grade A*-C/9-4 (Essential) Maths More ❯

We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. Role Roles and … responsibilities but not limited to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and … hardware faults IT Environment Management: Supporting Microsoft Intune and Autopilot device management Assisting with Dell laptop configurations and deployments iPhone management and mobile device troubleshooting through MobileIron Managing Single Sign-On (SSO) user access and basic account issues Supporting software licence management IT Equipment & Inventory: Managing stocks of equipment, consumables and other supplies Assisting with cost effective procurement More ❯

You will be part of a busy IT support team which applies IT support across the whole school estate. Support can range from hardware and software IT incidents and be both remote support and in-person. Role Main duties and responsibilities: Service Desk and Technical Assistance: First line ‘break-fix’ assistance to school … staff to inform them of action and progress of reported problems Assist school-based staff and students with technical issues Provide high levels of customer service Hardware/Software Support and Fault Diagnosis: First line support for workstation and laptop support Assessment and resolution of hardware/software issues First line support for printers Basic assessment … and resolution of hardware issues First line support for ICT peripheral devices (USB devices, Scanners, tablets etc)* Assessment of hardware/software issues First line support for interactive whiteboards and projectors Basic assessment and resolution of hardware issues First line support for wireless access points and hardwired network points Basic assessment and resolution of issues Complete trouble More ❯

1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details … of time and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably More ❯

The 1st Line IT Support Technician serves as the initial point of contact for clients, providing technical assistance and resolving basic IT issues. This role is critical for maintaining smooth IT operations and ensuring customer satisfaction. Role Key Responsibilities: Helpdesk Support: Handle incoming tickets via phone and email, providing effective solutions to customer issues. Escalate … unresolved issues to Tier 2 support when necessary. Monitoring & Maintenance: Monitor cloud and onsite backups, ensuring successful completion and resolving errors. Oversee RMM (Remote Monitoring and Management) tools to confirm patch installations and troubleshoot failures. Check SentinelOne EDR for threats and escalate any alerts. System Administration: Basic troubleshooting of Windows OS and Microsoft 365 products. Assist with Active Directory … tasks such as user account setup and password resets. Customer Interaction: Deliver professional and courteous support at all times. Communicate clearly and effectively, both verbally and in writing. Skills & Qualifications: Proficiency in Windows and Microsoft 365. Knowledge of Microsoft Server and Active Directory. Logical problem-solving approach and ability to work independently or as part of a team. Strong More ❯

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 IT Support qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯

Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 IT Support qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯

Kickstart your tech career at Tupton Hall School! As an IT Support Apprentice, you’ll gain hands-on experience supporting users, maintaining systems, and solving network issues. Join a forward-thinking team within Redhill Academy Trust—earn while you learn and apply today to shape your future! Role Manage own workload through the allocation of calls via the … helpdesk Provide day to day IT Support for the local academy To monitor and repair equipment on a day-to-day basis to ensure all computer hardware functions safely and effectively to meet the needs of the academy To ensure support calls with external support companies for both hardware and software issues are logged, and resolving … issues with external support engineers To ensure technical assistance is provided at extra-curricular events Manage printing resources across the Academy Maintain user accounts including creation of new user accounts where appropriate. Assign staff and pupil passwords Provide support to the Academy in its use of media, from recording classes and events through the editing process. Maintain inventories More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do: Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

Are you passionate about technology and eager to play a crucial role in keeping complex systems running smoothly? Join us as an IT Support Apprentice and help power the information and communication technology that drives Amazon’s operations. Role As an IT Support Apprentice, you’ll work with innovative technology to ensure our business runs efficiently … by executing technical procedures and providing high-quality first and second-line support. You’ll resolve hardware, operating system, and software issues while supporting the IT and telecommunications infrastructure that keeps our fulfilment network connected. You’ll be based in one of our UK Fulfilment Centres, where millions of products are processed and shipped to customers worldwide. These are … fast-paced, highly energised environments - perfect for those who thrive on learning, problem-solving, and making a real impact. Working alongside experienced IT professionals, you’ll gain practical experience across a range of systems while building your technical knowledge through the Level 3 Information Communications Technician Apprenticeship. What You’ll Do Provide first and second-line technical support More ❯

about innovation, teamwork, and helping our people shine. From smart digital systems to supporting sustainable building solutions, we use technology every day to make a real difference. As an IT Apprentice, you’ll be part of a friendly, supportive team where no two days are the same. Role Print queue administration and user access. New equipment ordering and installation. … Phone System’s administration and support. Management of ICT Storage room and consumables inventory levels. Escalation to 3rd party support and ensuring the request is resolved within agreed service levels. Creation of any documentation required to support the ICT change control process and internal procedures. Ensuring that all areas of the ICT department are presented in a professional … and organised manner. Operate within a safe, healthy and environmentally responsible manner at all times. Training As an IT Support Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external More ❯

Contedia are looking for an enthusiastic and professional, apprentice working in the position of Helpdesk Advisor and Support Engineer with a significant opportunity for personal development and the conversion of a full-time role with the completion of an apprenticeship. Role This is a varied, challenging position, dealing with day-to-day support requests from our client-base … whilst on occasion, simultaneously working/assisting with a regular flow of more sizeable migration projects and new infrastructure installations. Log client support requests with accuracy and detail in our support ticketing system. Supported clients at Contedia can request support via the phone, email or contact form on our website. Manage, investigate, and resolve client support … site assistance to colleagues with installations, upgrades, and fixes to client infrastructures. Manage and work on multiple tickets. Accurately create, update, and manage client knowledgebase articles. Configure and install IT software and hardware. Administer (when on-rota) the IT Departments, IT Procedures mailbox managing alerts from client infrastructures (training to be provided). Follow department and company More ❯