1 to 25 of 31 Apprenticeship IT Support Jobs in England

IT Support Apprentice, you will work alongside experienced members of the technical team, providing support to customers and helping to ensure their IT systems and services run smoothly. Role As an IT Support Apprentice, you will work alongside experienced members of the technical team … providing support to customers and helping to ensure their IT systems and services run smoothly. You'll gain practical experience across a range of technologies while developing your technical knowledge in a real-world IT support environment. Duties Provide support for IT-related issues ...

grown to be a well-respected firm occupying offices in both Central Milton Keynes and Northampton. They are now looking for an apprentice to support both of their offices to support with user assistance, hardware support, documentation knowledge and projects. Role Support & User Assistance … first point of contact for basic IT support queries from staff across all offices and remote working environments Provide polite, professional and timely support in person, by telephone, by email and through remote support tools Log, update and progress IT support requests, ensuring accurate ...

Solutions are searching for an enthusiastic IT Support Desk Engineer Apprentice to support the growing team at Touch Telecom. Gain hands-on experience while working towards a recognised IT apprenticeship and developing skills in IT support, Microsoft 365, networking, cloud services, cybersecurity, and infrastructure … management. Role Key Responsibilities: Provide first-line IT support to clients via telephone, email, remote support and onsite visits Diagnose and troubleshoot hardware, software, network and connectivity issues Install, configure and maintain computers, laptops, printers and other IT equipment Support and maintain VoIP telephone systems ...

currently have an exciting opportunity for an IT Support Apprentice to join our IT Support team based in our Bristol office. This IT apprenticeship offers you the opportunity to gain a formal IT qualification (Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship … well as receiving paid on-the-job training. Role Join the IT Services function, supporting the IT Support team in delivering high-quality technical support across the firm Gain hands-on experience providing deskside support and troubleshooting endpoint devices Support colleagues with Microsoft ...

Join the Royal Yachting Association as an IT Support Apprentice and gain real-world experience in a fast-paced, supportive environment. You'll work alongside experienced professionals, learn how to support a wide range of IT systems and users, and develop the technical skills employers … looking for. Role Ready to turn your passion for technology into a career? If you're curious, motivated, and keen to start your IT journey, this could be the perfect opportunity for you. The IT Support Apprentice will be responsible for the following duties: Respond to first ...

IT Support Apprentice, you will provide first-line, hands-on IT support to users across the business while working towards the Level 3 Information Communications Technician Apprenticeship Standard. The main focus is hardware, desktop and user support, including diagnosing and resolving straightforward IT faults … more. Role IT Support and User Support Log, categorise and prioritise IT faults and service requests received by telephone, email, or other approved channels (internal ticketing system). Provide professional first-line support, gathering clear information to diagnose hardware, software and connectivity issues. Troubleshoot ...

This is an entry-level apprenticeship role within our support team. You will learn how to provide friendly, reliable first-line IT support to customers while working towards your apprenticeship qualification. You will be supported by experienced colleagues and given the opportunity to build practical skills. Role … friendly first point of contact for customers, under the guidance of the support team Log support requests accurately in the ticket system, including clear notes and updates Follow agreed processes for triage, escalation and communication Help troubleshoot basic IT issues using remote support tools, with support ...

Join BMT as an IT Support Apprentice and start your IT career. Gain hands-on experience providing first-line support, troubleshooting hardware/software, assisting with installations and maintaining IT/AV systems. Develop networking, Microsoft, Teams Rooms and customer service skills on a level … apprenticeship. Role Key Responsibilities: IT Support: Provide first-line technical support to customers and colleagues Respond to IT and technology support requests by phone, email and remote support Log, track and update support tickets Diagnose and resolve common hardware and software issues Escalate ...

have a phone/online IT support team, but this apprentice is our eyes and hands on site handling any setup or fix that can't be done remotely, and acting as the bridge between the office and the online support team.The rest of the time … spent on Excel and CRM -based data entry and reporting. Role Be the on-site presence for our phone/online IT support team — handling anything that can't be resolved remotely (setups, physical checks, hands-on fixes) Act as the bridge between the office and the online ...

apprenticeship placement will give you the opportunity to work as part of the Cloud Support Team to provide industry-leading IT support and guidance to our clients. Initially this role will work one day per week from home and four days in the office, progressing … days from home, and three in the office. Role You are an IT apprentice with a good grasp of IT fundamentals. You're a geek at heart, love to play around with the latest technologies and are a self-starter with a real passion for learning everything there ...

will support the delivery and maintenance of key IT services for our customers, including Microsoft 365, endpoint devices, networking, VOIP services, and data connections. This apprenticeship will develop you into a capable IT support professional combining a structured Level 3 training programme with hands-on experience. … Role Provide first-line IT support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint ...

Kick-start your IT career with Speller Metcalfe as a Trainee IT Support Apprentice. You’ll support colleagues with everyday tech, Microsoft 365, laptops and devices while gaining real hands-on experience in a friendly, forward-thinking construction business. Role Respond to IT requests … Teams and the ticketing system. Log and resolve first-line incidents, escalating more complex issues when needed. Set up laptops, monitors and mobile phones. Support Intune enrolment, Autopilot builds, Microsoft 365, Windows, printers, Wi-Fi, VPNs and user accounts. Maintain asset records and support starter and leaver processes. ...

gain hands-on experience working alongside our experienced engineers and build the foundations for a successful career in IT. Role Providing high-quality technical support via phone, email and ticketing systems Logging and managing IT support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution … Duration 1 Year 5 Months Positions Available 1 Closing Date Friday, 2nd October 2026 Start Date Friday, 9th October 2026 Desired Skills Communication skills IT skills Problem solving skills Team working UK driving licence Qualifications 3 of any subject GCSE, grade 4+ (A* - C) (Essential) Maths & English GCSE, grade ...

will join our internal IT team and help provide practical technology support across Corstorphine & Wright’s studios. You will gain hands-on experience preparing and deploying devices, supporting new starters, maintaining IT assets and helping colleagues with everyday technology. Role Device deployment, configuration and refresh activities … starter and leaver technology processes Asset management, stock control and inventory maintenance Desk moves and workstation setup Mobile device and peripheral support Meeting room and collaboration technology support Printer support and troubleshooting User administration activities Documentation and knowledge base maintenance Support technology rollouts and improvement initiatives ...

looking for an enthusiastic and organised IT Apprentice to join our team to provide IT asset and technical support services. This is an exciting opportunity for someone starting their career in IT, keen to develop their technical knowledge, customer service skills and knowledge of professional IT … environments. Role IT Equipment & Asset Management: Receive and inspect laptops, desktops, monitors, mobile devices and other IT equipment. Accurately record equipment details, including asset numbers, serial numbers, make, model and condition. Update and maintain IT asset management systems and spreadsheets. Label and organise equipment in accordance with ...

IT Apprentice, you will support the day-to-day running of the school’s IT systems, helping ensure reliable, secure, and effective technology use across teaching, learning, and administration. You will gain hands-on experience while working alongside experienced IT staff. Role Key Responsibilities: Provide first … line technical support to staff and students (hardware, software, and network issues) Assist with the setup, maintenance, and troubleshooting of desktops, laptops, and classroom technology Support the management of user accounts, passwords, and access permissions Help maintain and monitor the school’s network infrastructure and systems Assist with ...

Working across both North Walsham High School and Millfield Primary School, you will play a key role in supporting the Trust's IT infrastructure, maintaining devices and networks, resolving technical issues, and assisting with audio-visual services. You'll gain exposure to a broad range of technologies … supportive environment. Role Provide first-line IT support, troubleshooting hardware, software, and connectivity issues Install, configure, and maintain laptops, desktops, iPads, printers, and other IT equipment Create and manage user accounts across Microsoft 365 and other key systems Support the maintenance and security of the Trust ...

IT 1st Line Support is the initial point of contact, you will be logging and prioritising requests, resolving common hardware, software, account, network, till and printer problems, guiding users through solutions, documenting actions, escalating any issues. Role Provide first-line IT support to colleagues across retail … prioritise and manage incidents and service requests Troubleshoot tills, payment terminals, computers, printers and scanners Resolve password, account access, email and software issues Support store networks, Wi-Fi and internet connectivity Set up equipment and user accounts for new starters Guide colleagues through technical solutions either by phone, email ...

will work with public and private cloud services, large enterprise wired and wireless network infrastructures through to end user troubleshooting. Role Provide first-line IT support to end users via phone, email and ticketing systems Log, update and manage support tickets in line with agreed SLAs Troubleshoot … hardware, software and Microsoft 365 issues Support users with password resets, account administration and access requests Escalate complex technical issues to senior engineers where required Assist with device setup, configuration and deployment Support Microsoft Windows desktop and laptop environments Deliver excellent customer service and maintain regular communication with ...

About the opportunity Take this free training, gain a certification and guaranteed career support - no brainer! Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting … learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles and salaries IT Systems Administrator: £25,000 - £35,000 Technical Support Technician: £23,000 - £27,000 Entry ...

Apprentice IT Support & Software Apprentice, you will work alongside experienced members of our development and IT team, learning how software is designed, developed, tested and maintained. Role You will learn to: Supporting the installation, configuration and maintenance of computer systems and business applications. Monitoring system performance … helping maintain IT infrastructure as 1st line support/helpdesk support. Supporting software deployments, updates and system testing. Assisting with user account administration, and access management. Supporting cloud-based services, and business systems. Maintaining documentation and support procedures Following organisational policies relating to data protection and business ...

IT Apprentice role is a developmental position within the Darlington IT department. The working hours are Monday to Friday, with flexibility to suit business needs. On completion of this apprenticeship, Level 3- Information’s Communications Technician qualification. Role We are looking for an enthusiastic IT Apprentice … will learn how a major global organization operates, gaining the tools and exposure you will need to begin building your career in IT and power your potential! In this role, you will make an impact in the following ways: Supporting small-scale IT projects and initiatives from gathering ...

Break into IT, for free. Netcom Training's government-funded IT Support course is your fast track into a tech career. In just 7 weeks, you'll gain hands-on skills in hardware, networking, cloud computing and troubleshooting, and walk away with a globally recognised CompTIA Tech+ … What you'll learn Setting up and maintaining secure networks Configuring desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support after you finish ...

Control Group International are specialists in the specification and installation of integrated electronic systems predominantly to the commercial market. The IT Support Consultant/Customer Service Consultant role is a highly responsible position which requires someone who has the ability to effectively manage client expectations. Role Whilst … responsibilities will vary, the main duties of the role can be summarised as follows: To maintain a high degree of customer service for all support queries and adhere to good service management principles To take ownership of user problems and be proactive when dealing with user issues ...

will be responsible for system wide technical support including workstations, laptops, printers, audio-visual, telecoms and printing. In co-operation with teachers, you will support the teaching of IT by preparing relevant materials and working alongside pupils and teachers in the IT suites. Role Handle frontline … team as required Install and maintain computer hardware, workstations, laptops, audio/visual equipment and peripherals Maintain an up-to-date inventory of IT equipment Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment Routine administration including iPad maintenance, data backups, workstation ...