1 to 25 of 33 Apprenticeship IT Support Jobs in England

IT team supports all staff and volunteers working across multiple sites in southeast London. This includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Role The IT team supports all staff and volunteers working across multiple sites in southeast London. This … includes our Sydenham and Orpington sites, our shops, and the ability for people to work remotely. Our IT department includes the following functions: An in-house IT helpdesk support team that provides telephone, virtual and deskside support for common IT issues (Account management and administration ...

IT Support Apprentice provides first‐line and second‐line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‐on technical support with structured apprenticeship learning, building a strong foundation for a long‐term IT career. Role Role … Purpose The IT Support Apprentice provides first‐line and second‐line IT support across the business, ensuring systems, users, and devices operate reliably. The role combines hands‐on technical support with structured apprenticeship learning, building a strong foundation for a long‐term IT career. ...

Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both school and office … environments. Role Tel Group is seeking an enthusiastic and motivated IT Support Apprentice to join our growing education support team. This role is ideal for someone starting their career in IT who is eager to gain hands-on experience across a range of technologies in both ...

looking for an IT Support Technician (Apprentice) able to provide first-line support to our UK and Europe-based employees. Working with Rayner IT colleagues globally. Role We are looking for an IT Support Technician (Apprentice) able to provide first-line support to our UK and Europe-based employees. Working with Rayner IT colleagues globally, the individual will be responsible for the following: ServiceDesk - monitoring the queue of tickets - responding, resolving and communicating with end users as required to resolve incidents and requests in line with Company/IT ...

Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back … confidence in your job placement with a guaranteed offer for everyone who completes our IT Traineeship. Trainee IT Support - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Trainee IT Support - Responsibilities: Troubleshoot hardware and software ...

looking for an enthusiastic and motivated IT Support Services Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas. You’ll be a key part of our customer-facing IT support function, helping … staff resolve technical issues and ensuring smooth daily operations. Role Provide first-line IT support to council staff via phone, email, and in person Log, track, and resolve incidents and service requests using IT service management tools Escalate unresolved issues to appropriate teams while maintaining ownership ...

practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role … PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide ...

Ability IT are looking for someone with a strong passion for IT to join their team as an IT Support Apprentice to provide support to the team and clients. Role Respond to helpdesk queries via phone, email, or ticketing system Diagnose and troubleshoot hardware/… software issues Escalate complex issues to higher-level support teams (2nd/3rd line) Assist with setting up and configuring new IT equipment (PCs, printers, routers) Apply software updates and security patches Monitor antivirus and backups Help users understand and use software tools Set up new user accounts ...

About the opportunity Start your career in IT without the jargon. Netcom Training’s fully-funded Digital Support course (Level 3) is the fastest way to launch a career in IT Support and Cloud Services. If you enjoy solving technical problems and want to move beyond … IaaS, PaaS, SaaS), and Cyber Security - the exact skills employers in Manchester are hiring for right now. Whether you aim to become a Digital Support Technician, IT Helpdesk Engineer, or Junior Data Analyst, this course offers a portfolio-based assessment with no exams. We judge you on your ...

successful candidate will play an integral role within the Service Desk team, providing high quality technical support and contributing to the effective delivery of IT services. You’ll gain exposure to a wide range of technologies and supporting tools for devices, networks, virtual environments, and data protection. Role … Responsibilities Provide first‐line support for incidents and service requests raised by FSP users, ensuring a positive support experience. Support the resolution of incidents and completion of service requests in line with agreed service levels. Contribute to the delivery of internal IT support services, working ...

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well ...

Ceox Services Ltd is an IT services provider supporting UK Public Sector organisations with secure and modern digital solutions. We are seeking an Apprentice IT Support Technician to begin a career in IT while working towards a recognised apprenticeship qualification. Role Provide first-line IT … support Log and resolve support tickets Support Microsoft 365 users Set up and maintain IT equipment Escalate issues where required Configure cloud services Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent ...

Junior IT Support Technician will provide technical support and assistance to employees and customers, troubleshoot hardware and software issues, and help resolve technical problems. This will be an excellent opportunity for someone looking to start a career in IT support. Role Key Responsibilities: Provide technical support … assistance to employees and customers via phone, email, and in-person Troubleshoot and resolve hardware and software issues, including desktops, laptops, printers, and other IT equipment Diagnose and resolve technical problems, including network connectivity, email, and software applications Assist with setting up and configuring IT equipment, including desktops ...

Multi Skilled IT Support Apprentice Technician role is a developmental position within the Regional Enterprise Platforms Infrastructure team. On completion of this apprenticeship, you will obtain an Information Communications Technician Level 3 Qualification. Role We are looking for an enthusiastic IT Support Apprentice to join … team specializing in IT Infrastructure Support for our Enterprise Platforms shared service group in UK Darlington. During your apprenticeship with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your ...

looking for a motivated and enthusiastic Junior IT Support Technician to join our team and support the day-to-day IT needs of our business across multiple buildings and client environments. This is an excellent opportunity for someone at the start of their IT career … genuine passion for technology. Role Provide first line IT support to staff across multiple sites Set up new users, devices, laptops, desktops, phones, and peripherals Assist with on boarding new clients and preparing equipment Troubleshoot day to day hardware and software issues Support Wi-Fi, internet, printer ...

looking for an IT support apprentice to join an ever-growing team and provide outstanding customer service and support to all clients. You will be involved in everything and have a chance to do a varied role meaning every day is different and exciting. There … strong sense of team and an exciting relaxed office atmosphere. Role The Role Providing technical IT support Hardware diagnostics and repairing machines Software support Telephone and virtual assistance Technical projects, including meeting clients and delivering onsite time with the team General tech support Role Requirements Professional ...

looking for a motivated and enthusiastic candidate to join our growing IT support team. This is an excellent opportunity for someone looking to start a career in IT and gain hands-on experience in a supportive and fast-paced environment. Role Act as the first point … contact for IT support queries from clients via phone, email and the helpdesk system Log, manage and update support tickets within the helpdesk system Troubleshoot basic hardware, software and operating system issues Escalate more complex technical issues to senior engineers when required Assist with the setup ...

Start your IT career with a hands-on IT & Cloud Apprenticeship at Wytech in Ashbourne, Derbyshire. Gain real-world experience, support helpdesk tickets, troubleshoot hardware/software, manage Microsoft 365 & cloud services, and build skills in networking, cybersecurity & cloud tech under expert guidance. Role Service Desk & Client … Support: Act as first point of contact for client IT issues (phone, email, portal) Log, categorise and prioritise tickets accurately within the PSA system Provide first-line technical support across Microsoft 365, Windows, networking and business applications Escalate appropriately with full documentation and troubleshooting notes Triage telephony ...

This is a fantastic opportunity to learn from experienced professionals while gaining hands-on exposure to real-world IT environments, cloud systems, security tools, networks, and business-critical technologies. Role Configure and set up new IT devices for customers (both remotely and on-site) Support business servers … cloud environments Manage and maintain Microsoft 365 and Active Directory environments Monitor systems through RMM tools, including backup and cybersecurity alerts Diagnose and repair IT hardware Answer incoming support calls and provide friendly, professional technical assistance Training Why choose our Network Engineer Level 4 apprenticeship? Our Network Engineer ...

IT Apprentice will assist in the day-to-day technical IT Support for the Xact companies. You will work alongside other members of the IT Team and where necessary third-party partners/parties to support the delivery of IT to staff and delegates. … accurate records in the service management system, making sure that customers always receive feedback on the progress of faults and changes. Assist in the support, monitoring and development of internal IT Systems. Maintain the accuracy of asset management software, cataloguing new, updated and retired devices. Provide excellent customer ...

have a fantastic opportunity for a dedicated and proactive Apprentice IT Support Technician/Engineer to join our friendly team assisting our clients with hardware and software problems and service requests via phone, email and in person on site. Role You will learn how to: Monitor and maintain … Duration 1 Year 4 Months Positions Available 1 Closing Date Monday, 6th April 2026 Start Date Wednesday, 6th May 2026 Desired Skills Communication skills IT skills Organisation skills Customer care skills Problem solving skills Team working Initiative Full UK Driving License About the Employer ENSOR ICT LTD At Ensor ...

exciting opportunity for a proactive individual to join Iron Mountain’s contract with the Nuclear Decommissioning Authority has arisen, to support key IT activities within operational and project teams. Role The role will provide experience in the following areas: Use of IT systems such as Microsoft, Google … Power BI. Stakeholder management for IT requirements. Maintaining documentation in line with GDPR and ISO requirements. IT techniques such as report generation from Power Bi and excel/google sheets management. Peer to peer shadowing of IT activities undertaken in the contract. Undertaking key learning modules ...

successful candidate will assist the IT team in providing technical support to staff/users and help to maintain hardware, software and network systems. This role is ideal for someone looking to start their career in IT, offering hands-on experience, training and the opportunity to develop … migrating their mailbox from a prem environment to the cloud. Setting up hardware devices like computers, laptops, cameras and printers. Assisting employees with general IT issues/queries, ranging from setting up peripherals to troubleshooting complex problems. Collaborating with all departments across the business working on crucial IT ...

Hexcel is currently seeking an IT Support Services Apprentice for our Duxford, UK location. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&T centres around the globe. Become a part of the “strength within.” Role The selected individual will … responsible for but not limited to the following obligations: Monitor and resolve help desk queries including escalation of tickets where necessary other IT team members as appropriate. Set-up and install new PC hardware/software, in accordance with recognised procedures and standards. Carry out daily plus monthly scheduled ...

will provide 1st and 2nd level Service Desk/Remote Support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until … timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction To provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with ...