IT Support Jobs in England

IT Support
UK > England

The median IT Support salary in England is £31,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 92 80 148
Rank change year-on-year -12 +68 +128
Permanent jobs requiring an IT Support 1,568 2,798 2,170
As % of all permanent jobs advertised in England 3.19% 3.26% 2.45%
As % of the Job Titles category 3.51% 3.45% 2.67%
Number of salaries quoted 1,139 2,434 1,246
10th Percentile £21,500 £22,000 £22,500
25th Percentile £26,000 £25,000 £26,250
Median annual salary (50th Percentile) £31,500 £29,000 £31,375
Median % change year-on-year +8.62% -7.57% +8.19%
75th Percentile £38,750 £35,000 £37,500
90th Percentile £49,500 £43,425 £47,125
UK median annual salary £31,500 £29,000 £31,000
% change year-on-year +8.62% -6.45% +6.90%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,665 81,175 81,176
% of permanent jobs with a recognized job title 90.78% 94.55% 91.50%
Number of salaries quoted 24,293 60,496 51,517
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,000 £53,500 £60,800
Median % change year-on-year +6.54% -12.01% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,519 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support
Job Vacancy Trend in England

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support in England

IT Support
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support in England.

Salary trend for IT Support in England

IT Support
Salary Histogram in England

Salary distribution for jobs citing IT Support in England over the 6 months to 16 May 2025.

Salary histogram for IT Support in England

IT Support
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Midlands +14 438 £28,500 +5.56% 79
North of England -31 385 £30,000 +7.14% 124
West Midlands +33 279 £30,000 +9.09% 40
South East -41 276 £29,750 -0.83% 161
London +12 263 £40,000 +14.29% 171
Yorkshire +22 242 £29,500 +7.27% 62
East Midlands -10 159 £28,000 +6.67% 34
North West -88 126 £30,000 +7.14% 52
East of England -49 125 £32,500 +18.18% 68
South West -27 81 £32,500 +16.07% 72
North East 0 17 £30,000 -7.69% 13
IT Support
UK

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 16 May 2025, IT Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support in the job title.

1 992 (63.27%) Windows
2 812 (51.79%) Social Skills
3 744 (47.45%) Microsoft
4 666 (42.47%) Problem-Solving
5 652 (41.58%) Microsoft 365
6 511 (32.59%) Active Directory
7 357 (22.77%) Azure
8 346 (22.07%) Customer Service
9 281 (17.92%) AWS
10 255 (16.26%) ITIL
11 250 (15.94%) Mathematics
12 227 (14.48%) Degree
13 222 (14.16%) Enterprise Software
14 220 (14.03%) Presentation Skills
15 219 (13.97%) Windows Server
15 219 (13.97%) Microsoft Office
16 215 (13.71%) Windows 10
17 212 (13.52%) Line Management
18 196 (12.50%) Driving Licence
19 189 (12.05%) Cybersecurity
20 174 (11.10%) SharePoint
21 169 (10.78%) Microsoft Exchange
22 159 (10.14%) Microsoft Intune
23 155 (9.89%) Firewall
24 153 (9.76%) ITSM
25 140 (8.93%) DNS
26 139 (8.86%) LAN
26 139 (8.86%) Entra ID
27 136 (8.67%) Cisco
28 134 (8.55%) Law

IT Support Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 174 (11.10%) SharePoint
2 169 (10.78%) Microsoft Exchange
3 50 (3.19%) Confluence
4 20 (1.28%) IIS
5 9 (0.57%) Tomcat
5 9 (0.57%) WordPress
6 7 (0.45%) Apache
7 4 (0.26%) IBM Domino
8 2 (0.13%) Exchange Server 2013
9 1 (0.064%) Alfresco
9 1 (0.064%) Documentum
9 1 (0.064%) Exchange Server 2003
9 1 (0.064%) Exchange Server 2007
9 1 (0.064%) Exchange Server 2010
Applications
1 219 (13.97%) Microsoft Office
2 49 (3.13%) Microsoft Excel
3 26 (1.66%) Microsoft PowerPoint
4 6 (0.38%) Chatbot
5 5 (0.32%) MS Visio
5 5 (0.32%) Spreadsheet
6 2 (0.13%) Adobe Creative Suite
Business Applications
1 11 (0.70%) NetSuite
2 8 (0.51%) Dynamics NAV
2 8 (0.51%) Sage 50
3 6 (0.38%) SAP ERP
4 5 (0.32%) Sage 200
5 4 (0.26%) Dynamics CRM
5 4 (0.26%) Dynamics GP
6 3 (0.19%) Remedy ITSM
7 2 (0.13%) Carpe Diem
8 1 (0.064%) Dynamics AX
8 1 (0.064%) Sage 1000
8 1 (0.064%) Temenos T24
Cloud Services
1 652 (41.58%) Microsoft 365
2 357 (22.77%) Azure
3 281 (17.92%) AWS
4 139 (8.86%) Entra ID
5 59 (3.76%) SaaS
6 50 (3.19%) OneDrive
7 26 (1.66%) Power Platform
8 21 (1.34%) Power Automate
9 20 (1.28%) Cloud Computing
10 19 (1.21%) Microsoft Copilot
11 18 (1.15%) Mimecast
12 16 (1.02%) Google Workspace
13 11 (0.70%) Dynamics 365
13 11 (0.70%) PowerApps
14 9 (0.57%) GCP
15 8 (0.51%) PaaS
16 6 (0.38%) Google Docs
17 5 (0.32%) Nutanix
17 5 (0.32%) Salesforce Service Cloud
17 5 (0.32%) Slack
Communications & Networking
1 155 (9.89%) Firewall
2 140 (8.93%) DNS
3 139 (8.86%) LAN
4 131 (8.35%) WAN
5 103 (6.57%) VoIP
6 102 (6.51%) DHCP
7 92 (5.87%) VPN
8 73 (4.66%) TCP/IP
9 60 (3.83%) Internet
10 59 (3.76%) VLAN
11 56 (3.57%) Wi-Fi
12 52 (3.32%) Network Security
13 37 (2.36%) Cisco IOS
14 31 (1.98%) Wireless
15 28 (1.79%) WLAN
16 26 (1.66%) SAN
17 22 (1.40%) ADSL
18 20 (1.28%) NAS
19 13 (0.83%) Remote Desktop
19 13 (0.83%) SSL
Database & Business Intelligence
1 66 (4.21%) SQL Server
2 17 (1.08%) Amazon RDS
3 14 (0.89%) Power BI
4 9 (0.57%) MySQL
5 8 (0.51%) PostgreSQL
6 5 (0.32%) SQL Server Integration Services
6 5 (0.32%) SQL Server Reporting Services
7 4 (0.26%) FileMaker
8 3 (0.19%) MS Access
9 1 (0.064%) Power Query
9 1 (0.064%) Tableau
Development Applications
1 56 (3.57%) JIRA
2 5 (0.32%) Git
3 1 (0.064%) Visual Studio
General
1 812 (51.79%) Social Skills
2 220 (14.03%) Presentation Skills
3 134 (8.55%) Law
4 124 (7.91%) Analytical Skills
5 83 (5.29%) Finance
6 79 (5.04%) Retail
7 75 (4.78%) Legal
8 72 (4.59%) Organisational Skills
8 72 (4.59%) Telecoms
9 48 (3.06%) Manufacturing
10 25 (1.59%) Inclusion and Diversity
11 21 (1.34%) Marketing
11 21 (1.34%) Pharmaceutical
11 21 (1.34%) Public Sector
12 18 (1.15%) Automotive
13 15 (0.96%) Electronics
14 11 (0.70%) Advertising
15 8 (0.51%) Czech Language
16 6 (0.38%) Banking
17 5 (0.32%) Documentation Skills
Libraries, Frameworks & Software Standards
1 14 (0.89%) 802.1X
1 14 (0.89%) CSS
1 14 (0.89%) HTML
2 8 (0.51%) JSON
2 8 (0.51%) REST
2 8 (0.51%) SOAP
2 8 (0.51%) XML
3 6 (0.38%) EDI
3 6 (0.38%) LDAP
4 3 (0.19%) .NET
5 1 (0.064%) ASP.NET
5 1 (0.064%) FIX Protocol
5 1 (0.064%) LAMP
5 1 (0.064%) ModSecurity
5 1 (0.064%) Windows Identity Foundation
5 1 (0.064%) WSH
5 1 (0.064%) X-Windows
Miscellaneous
1 222 (14.16%) Enterprise Software
2 196 (12.50%) Driving Licence
3 69 (4.40%) Self-Motivation
4 54 (3.44%) Onboarding
5 44 (2.81%) CCTV
6 39 (2.49%) EPoS
7 37 (2.36%) Video Conferencing
8 17 (1.08%) Mobile App
9 13 (0.83%) Client/Server
9 13 (0.83%) FMCG
9 13 (0.83%) iPhone
10 11 (0.70%) Management Information System
10 11 (0.70%) Social Media
11 9 (0.57%) Data Centre
12 6 (0.38%) Blackberry
12 6 (0.38%) Clustering
12 6 (0.38%) Digital Signage
12 6 (0.38%) iPad
12 6 (0.38%) NHS
13 4 (0.26%) Hedge funds
Operating Systems
1 992 (63.27%) Windows
2 219 (13.97%) Windows Server
3 215 (13.71%) Windows 10
4 122 (7.78%) Linux
5 75 (4.78%) Android
6 69 (4.40%) Mac OS
7 40 (2.55%) Apple iOS
8 26 (1.66%) Mac OS X
9 25 (1.59%) Windows Server 2019
10 24 (1.53%) Windows Server 2016
11 23 (1.47%) Windows 7
12 14 (0.89%) Unix
13 11 (0.70%) Windows Server 2012
14 4 (0.26%) Red Hat Enterprise Linux
15 1 (0.064%) OpenBSD
15 1 (0.064%) Windows 8
15 1 (0.064%) Windows Mobile
15 1 (0.064%) Windows Vista
15 1 (0.064%) Windows XP
Processes & Methodologies
1 666 (42.47%) Problem-Solving
2 346 (22.07%) Customer Service
3 255 (16.26%) ITIL
4 250 (15.94%) Mathematics
5 212 (13.52%) Line Management
6 189 (12.05%) Cybersecurity
7 153 (9.76%) ITSM
8 92 (5.87%) Service Delivery
9 89 (5.68%) Mentoring
10 82 (5.23%) Incident Management
11 74 (4.72%) Computer Science
12 72 (4.59%) CRM
13 61 (3.89%) Continuous Improvement
13 61 (3.89%) Mobile Device Management
14 60 (3.83%) Service Management
15 59 (3.76%) Asset Management
16 54 (3.44%) Project Management
16 54 (3.44%) Root Cause Analysis
17 53 (3.38%) Migration
18 52 (3.32%) Agile
Programming Languages
1 125 (7.97%) SQL
2 107 (6.82%) PowerShell
3 22 (1.40%) JavaScript
4 20 (1.28%) Python
5 14 (0.89%) PHP
6 12 (0.77%) VBA
7 9 (0.57%) Java
8 5 (0.32%) C#
8 5 (0.32%) T-SQL
9 3 (0.19%) VB
10 2 (0.13%) C-shell
10 2 (0.13%) Korn
10 2 (0.13%) Shell Script
11 1 (0.064%) Bash
11 1 (0.064%) C
11 1 (0.064%) C++
11 1 (0.064%) VB.NET
11 1 (0.064%) VBScript
Qualifications
1 227 (14.48%) Degree
2 114 (7.27%) Microsoft Certification
3 68 (4.34%) Cisco Certification
4 61 (3.89%) CCNA
5 59 (3.76%) A+ Certification
6 50 (3.19%) MCP
7 45 (2.87%) CCNP
8 44 (2.81%) MCSE
9 42 (2.68%) Computer Science Degree
10 39 (2.49%) Network+ Certification
11 37 (2.36%) DBS Check
12 28 (1.79%) LPIC
13 25 (1.59%) Security Cleared
14 20 (1.28%) MCSA
15 15 (0.96%) MCITP
16 14 (0.89%) CISSP
17 13 (0.83%) ITIL Certification
17 13 (0.83%) PMI Certification
17 13 (0.83%) PMP
18 12 (0.77%) HND
Quality Assurance & Compliance
1 100 (6.38%) SLA
2 44 (2.81%) GDPR
3 26 (1.66%) Cyber Essentials
4 21 (1.34%) ISO/IEC 27001
5 16 (1.02%) Cyber Essentials PLUS
6 13 (0.83%) QA
7 4 (0.26%) Accessibility
7 4 (0.26%) ISO 9001
7 4 (0.26%) PCI DSS
8 1 (0.064%) ISO 14001
8 1 (0.064%) Sarbanes-Oxley
System Software
1 511 (32.59%) Active Directory
2 66 (4.21%) VMware Infrastructure
3 41 (2.61%) Hyper-V
4 20 (1.28%) Virtual Desktop
5 11 (0.70%) Firmware
6 9 (0.57%) VMware ESXi
7 8 (0.51%) Virtual Servers
8 5 (0.32%) Microsoft Virtual Server
9 3 (0.19%) vSphere
10 1 (0.064%) Docker
10 1 (0.064%) Virtual Machines
Systems Management
1 159 (10.14%) Microsoft Intune
2 32 (2.04%) SCCM
3 19 (1.21%) Jamf Pro
4 15 (0.96%) Single Sign-On
5 12 (0.77%) WSUS
6 6 (0.38%) Ansible
7 5 (0.32%) AirWatch
7 5 (0.32%) SmoothWall
7 5 (0.32%) Terraform
8 4 (0.26%) Autotask
8 4 (0.26%) FortiGate
9 3 (0.19%) Backup Exec
10 2 (0.13%) Active Directory Federation Services
10 2 (0.13%) Kubernetes
11 1 (0.064%) Plesk
11 1 (0.064%) vCenter Server
Vendors
1 744 (47.45%) Microsoft
2 136 (8.67%) Cisco
3 102 (6.51%) VMware
4 46 (2.93%) Apple
4 46 (2.93%) ServiceNow
5 43 (2.74%) Meraki
6 35 (2.23%) SAP
7 33 (2.10%) Google
8 30 (1.91%) Veeam
9 27 (1.72%) Citrix
10 25 (1.59%) Sage
11 19 (1.21%) Fortinet
11 19 (1.21%) Sophos
12 17 (1.08%) Salesforce
13 16 (1.02%) HP
13 16 (1.02%) Zoho
14 14 (0.89%) Oracle
15 13 (0.83%) Aruba
16 12 (0.77%) iManage
17 9 (0.57%) Adobe