2 of 2 Apprenticeship IT Support Engineer Jobs in England

Provide technical support for hybrid environments, including Microsoft 365, Entra ID (Azure AD), Intune-managed devices, and remote collaboration tools (Teams). Ensure compliance with security policies and assist with automation of onboarding/offboarding processes Role Key Responsibilities: Support the IT team in the resolution … escalated IT issues. Onboarding of staff - to set up new users' accounts and profiles and deal with password issues. Assist with the deployment and rebuilding of workstations as required. Responsible for IT asset ordering against authorised Purchase Orders, asset preparation, management, testing and deployment/shipment of IT ...

attention to detail and the ability to work under varying levels of workload as the service desk can be unpredictable. Role Reporting to the IT Services Manager, you will be working with the technical team in delivering excellent IT support and service to our clients, helping … necessary to escalate issues and update internal system with supplier responses Where necessary, order/provision/configure new services for customers Ensure all IT support customers are fully monitored at all times. Arrange and take ownership of customer projects where appropriate Maintain a good understanding ...