IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £32,500 per year, according to job vacancies posted during the 6 months leading to 16 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
16 May 2025
Same period 2024 Same period 2023
Rank 399 234 385
Rank change year-on-year -165 +151 +205
Permanent jobs requiring an IT Support Engineer 316 1,062 742
As % of all permanent jobs advertised in England 0.64% 1.24% 0.84%
As % of the Job Titles category 0.71% 1.31% 0.91%
Number of salaries quoted 244 988 555
10th Percentile £25,500 £23,000 £25,000
25th Percentile £26,250 £25,750 £26,875
Median annual salary (50th Percentile) £32,500 £30,000 £32,500
Median % change year-on-year +8.33% -7.69% +3.17%
75th Percentile £38,750 £36,000 £37,250
90th Percentile £45,350 £43,000 £43,550
UK median annual salary £32,000 £30,000 £32,500
% change year-on-year +6.67% -7.69% +4.39%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 44,665 81,175 81,176
% of permanent jobs with a recognized job title 90.78% 94.55% 91.50%
Number of salaries quoted 24,293 60,496 51,517
10th Percentile £30,000 £28,500 £32,500
25th Percentile £41,250 £38,250 £45,000
Median annual salary (50th Percentile) £57,000 £53,500 £60,800
Median % change year-on-year +6.54% -12.01% +1.33%
75th Percentile £75,000 £71,250 £82,500
90th Percentile £97,500 £90,519 £100,000
UK median annual salary £56,000 £52,500 £60,000
% change year-on-year +6.67% -12.50% -

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 16 May 2025.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 16 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East -50 90 £35,000 +16.67% 66
London +69 67 £36,500 +7.35% 56
Midlands -51 55 £27,500 -5.17% 36
North of England -90 48 £30,000 +3.45% 47
Yorkshire +34 34 £27,750 -7.50% 25
East of England -52 34 £28,250 -4.24% 38
West Midlands -14 33 £26,750 -6.14% 12
South West -3 23 £32,500 +8.33% 33
East Midlands -15 22 £28,000 -6.67% 22
North West -81 12 £30,000 +13.21% 17
North East +9 2 £35,000 +7.69% 6
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 16 May 2025, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 223 (70.57%) Windows
2 217 (68.67%) Microsoft
3 180 (56.96%) Microsoft 365
4 155 (49.05%) Active Directory
5 141 (44.62%) Problem-Solving
6 135 (42.72%) Social Skills
7 111 (35.13%) Azure
8 88 (27.85%) Customer Service
9 84 (26.58%) Driving Licence
10 81 (25.63%) Degree
11 69 (21.84%) ITIL
12 65 (20.57%) Windows Server
13 62 (19.62%) Cisco
14 60 (18.99%) Microsoft Certification
15 56 (17.72%) Microsoft Exchange
16 51 (16.14%) Entra ID
17 50 (15.82%) Computer Science
17 50 (15.82%) Microsoft Intune
18 49 (15.51%) Linux
19 45 (14.24%) DNS
19 45 (14.24%) VMware
19 45 (14.24%) Windows 10
20 42 (13.29%) PowerShell
21 41 (12.97%) Firewall
21 41 (12.97%) CCNA
21 41 (12.97%) Cisco Certification
21 41 (12.97%) SharePoint
22 40 (12.66%) Internet
23 39 (12.34%) MCP
23 39 (12.34%) AWS

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 56 (17.72%) Microsoft Exchange
2 41 (12.97%) SharePoint
3 11 (3.48%) Confluence
4 3 (0.95%) WordPress
Applications
1 32 (10.13%) Microsoft Office
2 5 (1.58%) MS Visio
3 1 (0.32%) Microsoft Excel
3 1 (0.32%) Microsoft PowerPoint
Business Applications
1 5 (1.58%) Sage 200
1 5 (1.58%) Sage 50
2 3 (0.95%) Remedy ITSM
Cloud Services
1 180 (56.96%) Microsoft 365
2 111 (35.13%) Azure
3 51 (16.14%) Entra ID
4 39 (12.34%) AWS
5 38 (12.03%) SaaS
6 10 (3.16%) OneDrive
7 9 (2.85%) GCP
8 7 (2.22%) Mimecast
9 5 (1.58%) Cloud Computing
9 5 (1.58%) Slack
10 4 (1.27%) Amazon EC2
10 4 (1.27%) Amazon S3
10 4 (1.27%) Google Workspace
10 4 (1.27%) Power Platform
11 3 (0.95%) IaaS
12 2 (0.63%) Microsoft Copilot
13 1 (0.32%) Azure Sentinel
13 1 (0.32%) Dynamics 365
13 1 (0.32%) PaaS
13 1 (0.32%) WhatsApp
Communications & Networking
1 45 (14.24%) DNS
2 41 (12.97%) Firewall
3 40 (12.66%) Internet
4 34 (10.76%) Wi-Fi
5 30 (9.49%) VPN
6 28 (8.86%) DHCP
6 28 (8.86%) Network Security
6 28 (8.86%) WLAN
7 27 (8.54%) VLAN
8 26 (8.23%) LAN
9 24 (7.59%) TCP/IP
10 22 (6.96%) SAN
10 22 (6.96%) WAN
11 19 (6.01%) NAS
12 13 (4.11%) VoIP
13 11 (3.48%) Cisco IOS
14 8 (2.53%) PBX
14 8 (2.53%) Structured Cabling
15 6 (1.90%) IP Telephony
16 5 (1.58%) OSPF
Database & Business Intelligence
1 26 (8.23%) SQL Server
2 4 (1.27%) Power BI
3 2 (0.63%) Amazon RDS
4 1 (0.32%) Tableau
Development Applications
1 7 (2.22%) JIRA
General
1 135 (42.72%) Social Skills
2 36 (11.39%) Analytical Skills
3 28 (8.86%) Organisational Skills
4 26 (8.23%) Finance
5 14 (4.43%) Telecoms
6 6 (1.90%) Retail
7 5 (1.58%) Inclusion and Diversity
8 4 (1.27%) Public Sector
9 3 (0.95%) Law
9 3 (0.95%) Marketing
10 2 (0.63%) Legal
10 2 (0.63%) Manufacturing
11 1 (0.32%) Arabic Language
11 1 (0.32%) Billing
11 1 (0.32%) Electronics
11 1 (0.32%) Presentation Skills
Libraries, Frameworks & Software Standards
1 14 (4.43%) 802.1X
2 2 (0.63%) EDI
3 1 (0.32%) ModSecurity
3 1 (0.32%) WSH
3 1 (0.32%) X-Windows
Miscellaneous
1 84 (26.58%) Driving Licence
2 33 (10.44%) Self-Motivation
3 16 (5.06%) Mobile App
4 15 (4.75%) Onboarding
5 8 (2.53%) Social Media
6 6 (1.90%) Clustering
6 6 (1.90%) EPoS
6 6 (1.90%) Video Conferencing
7 4 (1.27%) iPad
7 4 (1.27%) iPhone
8 3 (0.95%) Blackberry
8 3 (0.95%) Enterprise Software
9 2 (0.63%) Educational Technology
9 2 (0.63%) HP Storage
9 2 (0.63%) NHS
9 2 (0.63%) PACS
9 2 (0.63%) Smartphone
10 1 (0.32%) Data Centre
10 1 (0.32%) Hybrid Cloud
10 1 (0.32%) Renewable Energy
Operating Systems
1 223 (70.57%) Windows
2 65 (20.57%) Windows Server
3 49 (15.51%) Linux
4 45 (14.24%) Windows 10
5 34 (10.76%) Android
6 26 (8.23%) Mac OS
7 11 (3.48%) Apple iOS
8 10 (3.16%) Windows Server 2016
9 8 (2.53%) Windows 7
10 6 (1.90%) Windows Server 2012
11 3 (0.95%) Windows Server 2019
12 1 (0.32%) Mac OS X
12 1 (0.32%) Unix
Processes & Methodologies
1 141 (44.62%) Problem-Solving
2 88 (27.85%) Customer Service
3 69 (21.84%) ITIL
4 50 (15.82%) Computer Science
5 38 (12.03%) Mentoring
6 37 (11.71%) Network Management
7 33 (10.44%) Asset Management
8 31 (9.81%) Migration
9 29 (9.18%) IT Asset Management
10 27 (8.54%) ITSM
11 22 (6.96%) CRM
11 22 (6.96%) Cybersecurity
11 22 (6.96%) Data Privacy
11 22 (6.96%) Disaster Recovery
12 21 (6.65%) Continuous Improvement
12 21 (6.65%) Mathematics
13 19 (6.01%) Infrastructure Engineering
14 18 (5.70%) Kalman Filter
15 16 (5.06%) Exploratory Testing
15 16 (5.06%) Software Testing
Programming Languages
1 42 (13.29%) PowerShell
2 9 (2.85%) SQL
3 8 (2.53%) Python
4 1 (0.32%) Java
4 1 (0.32%) VBScript
Qualifications
1 81 (25.63%) Degree
2 60 (18.99%) Microsoft Certification
3 41 (12.97%) CCNA
3 41 (12.97%) Cisco Certification
4 39 (12.34%) MCP
5 33 (10.44%) Computer Science Degree
6 31 (9.81%) MCSE
7 30 (9.49%) CCNP
8 28 (8.86%) LPIC
9 20 (6.33%) Security Cleared
10 16 (5.06%) DBS Check
11 15 (4.75%) A+ Certification
12 12 (3.80%) DV Cleared
13 11 (3.48%) HND
14 7 (2.22%) SC Cleared
15 6 (1.90%) MCSA
16 5 (1.58%) Network+ Certification
17 4 (1.27%) Azure Certification
18 3 (0.95%) AWS Certification
19 1 (0.32%) HNC
Quality Assurance & Compliance
1 11 (3.48%) SLA
2 4 (1.27%) ISO/IEC 27001
3 3 (0.95%) GDPR
4 2 (0.63%) Cyber Essentials
4 2 (0.63%) Cyber Essentials PLUS
4 2 (0.63%) ISO 9001
System Software
1 155 (49.05%) Active Directory
2 31 (9.81%) VMware Infrastructure
3 22 (6.96%) Hyper-V
4 10 (3.16%) Virtual Desktop
5 6 (1.90%) VMware ESXi
6 5 (1.58%) Firmware
7 2 (0.63%) Microsoft Virtual Server
7 2 (0.63%) Virtual Servers
8 1 (0.32%) Virtual Machines
8 1 (0.32%) vSphere
Systems Management
1 50 (15.82%) Microsoft Intune
2 11 (3.48%) SCCM
3 6 (1.90%) Jamf Pro
4 5 (1.58%) SmoothWall
4 5 (1.58%) Terraform
5 4 (1.27%) WSUS
6 3 (0.95%) FortiGate
6 3 (0.95%) Single Sign-On
7 1 (0.32%) Ansible
7 1 (0.32%) Autotask
7 1 (0.32%) Kubernetes
7 1 (0.32%) Plesk
Vendors
1 217 (68.67%) Microsoft
2 62 (19.62%) Cisco
3 45 (14.24%) VMware
4 17 (5.38%) Meraki
5 16 (5.06%) Google
5 16 (5.06%) Zoho
6 11 (3.48%) Apple
7 10 (3.16%) Veeam
8 7 (2.22%) Fortinet
8 7 (2.22%) HP
9 6 (1.90%) CheckPoint
9 6 (1.90%) Juniper
9 6 (1.90%) ServiceNow
10 5 (1.58%) Aruba
10 5 (1.58%) Citrix
10 5 (1.58%) Sage
10 5 (1.58%) SonicWALL
10 5 (1.58%) Sophos
10 5 (1.58%) Zscaler
11 4 (1.27%) SAP