IT Support Engineer Jobs in England

IT Support Engineer
UK > England

The median IT Support Engineer salary in England is £30,000 per year according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 222 389 579
Rank change year-on-year +167 +190 -163
Permanent jobs requiring an IT Support Engineer 1,076 786 682
As % of all permanent jobs advertised in England 1.27% 0.84% 0.52%
As % of the Job Titles category 1.34% 0.92% 0.54%
Number of salaries quoted 1,001 594 633
10th Percentile £23,000 £25,000 £22,300
25th Percentile £25,750 £26,250 £25,750
Median annual salary (50th Percentile) £30,000 £32,500 £30,000
Median % change year-on-year -7.69% +8.33% +3.45%
75th Percentile £37,000 £37,250 £35,625
90th Percentile £43,750 £44,625 £43,750
UK median annual salary £30,000 £32,000 £30,450
% change year-on-year -6.25% +5.09% +5.00%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,250 85,781 125,417
% of permanent jobs with a recognized job title 94.48% 91.57% 96.08%
Number of salaries quoted 60,143 54,189 75,436
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £54,000 £60,567 £60,000
Median % change year-on-year -10.84% +0.95% +9.09%
75th Percentile £72,375 £82,500 £80,000
90th Percentile £91,250 £100,000 £97,500
UK median annual salary £52,923 £60,000 £60,000
% change year-on-year -11.80% - +9.09%

IT Support Engineer
Job Vacancy Trend in England

Job postings that featured IT Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for IT Support Engineer in England

IT Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing IT Support Engineer in England.

Salary trend for IT Support Engineer in England

IT Support Engineer
Salary Histogram in England

Salary distribution for jobs citing IT Support Engineer in England over the 6 months to 25 April 2024.

Salary histogram for IT Support Engineer in England

IT Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Engineer within the England region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +113 290 £30,000 - 44
North of England +57 195 £28,500 -1.72% 35
Midlands +91 179 £28,500 +3.64% 35
East of England +79 146 £29,500 -5.98% 18
South West +12 146 £30,000 -3.01% 31
London +36 120 £34,500 -5.15% 35
West Midlands +82 110 £28,500 +5.56% 16
North West +33 94 £26,000 -25.71% 20
Yorkshire +64 67 £30,000 +9.09% 12
East Midlands +15 64 £30,000 +9.09% 19
North East +25 34 £32,500 -0.76% 3
IT Support Engineer
UK

IT Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 25 April 2024, IT Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring IT Support Engineer in the job title.

1 707 (65.71%) Windows
2 664 (61.71%) Microsoft 365
3 591 (54.93%) Microsoft
4 541 (50.28%) Active Directory
5 399 (37.08%) Azure
6 361 (33.55%) Social Skills
7 338 (31.41%) Windows Server
8 265 (24.63%) Firewall
9 239 (22.21%) Customer Service
10 230 (21.38%) Microsoft Exchange
10 230 (21.38%) Windows 10
11 203 (18.87%) Microsoft Office
12 192 (17.84%) Problem-Solving
13 190 (17.66%) VMware
14 172 (15.99%) ITIL
15 157 (14.59%) Hyper-V
16 156 (14.50%) SharePoint
17 151 (14.03%) Entra ID
18 135 (12.55%) Microsoft Intune
19 134 (12.45%) VMware Infrastructure
20 123 (11.43%) DNS
21 111 (10.32%) Driving Licence
22 104 (9.67%) SQL
22 104 (9.67%) Wi-Fi
23 100 (9.29%) Degree
24 96 (8.92%) SQL Server
24 96 (8.92%) DHCP
25 95 (8.83%) Citrix
26 91 (8.46%) VPN
27 85 (7.90%) Microsoft Certification

IT Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 230 (21.38%) Microsoft Exchange
2 156 (14.50%) SharePoint
3 17 (1.58%) Exchange Server 2013
4 11 (1.02%) Exchange Server 2010
5 9 (0.84%) Exchange Server 2007
6 8 (0.74%) Confluence
7 6 (0.56%) Exchange Server 2000
8 4 (0.37%) IIS
9 3 (0.28%) SAS
9 3 (0.28%) WordPress
10 2 (0.19%) Blackberry Enterprise Server
10 2 (0.19%) CMS
10 2 (0.19%) Exchange Server 2003
10 2 (0.19%) Skype for Business
11 1 (0.093%) Apache
11 1 (0.093%) Site Server
11 1 (0.093%) Tomcat
Applications
1 203 (18.87%) Microsoft Office
2 37 (3.44%) Microsoft Excel
3 7 (0.65%) Spreadsheet
4 4 (0.37%) Microsoft Project
5 3 (0.28%) SPSS
6 1 (0.093%) AutoCAD
Business Applications
1 5 (0.46%) Sage X3
2 2 (0.19%) Carpe Diem
2 2 (0.19%) Oracle Receivables
2 2 (0.19%) Remedy ITSM
3 1 (0.093%) Elite 3E
3 1 (0.093%) SAP ERP
Cloud Services
1 664 (61.71%) Microsoft 365
2 399 (37.08%) Azure
3 151 (14.03%) Entra ID
4 50 (4.65%) AWS
5 44 (4.09%) OneDrive
6 20 (1.86%) Google Workspace
7 19 (1.77%) Mimecast
8 7 (0.65%) Serverless
9 6 (0.56%) Amazon EC2
9 6 (0.56%) WhatsApp
10 5 (0.46%) Cloud Computing
10 5 (0.46%) IaaS
10 5 (0.46%) iTunes
10 5 (0.46%) Rubrik
11 4 (0.37%) PaaS
11 4 (0.37%) SaaS
12 3 (0.28%) Dropbox
12 3 (0.28%) Dynamics 365
12 3 (0.28%) GCP
13 2 (0.19%) OpenDNS
Communications & Networking
1 265 (24.63%) Firewall
2 123 (11.43%) DNS
3 104 (9.67%) Wi-Fi
4 96 (8.92%) DHCP
5 91 (8.46%) VPN
6 81 (7.53%) Wireless
7 79 (7.34%) VoIP
8 71 (6.60%) TCP/IP
9 62 (5.76%) WAN
10 60 (5.58%) VLAN
11 59 (5.48%) SAN
12 54 (5.02%) LAN
13 25 (2.32%) Remote Desktop
14 22 (2.04%) Internet
15 18 (1.67%) NAS
16 17 (1.58%) Network Security
17 16 (1.49%) Unified Communications
18 12 (1.12%) SSL
19 11 (1.02%) Broadband
20 10 (0.93%) PBX
Database & Business Intelligence
1 96 (8.92%) SQL Server
2 36 (3.35%) Amazon RDS
3 18 (1.67%) MySQL
4 8 (0.74%) MariaDB
5 4 (0.37%) DB2
6 3 (0.28%) Big Data
6 3 (0.28%) EDRMS
7 2 (0.19%) Crystal Reports
7 2 (0.19%) MongoDB
7 2 (0.19%) Oracle Reports
7 2 (0.19%) SAP HANA
8 1 (0.093%) Electronic Patient Records
8 1 (0.093%) Power BI
Development Applications
1 21 (1.95%) JIRA
2 2 (0.19%) MSI
2 2 (0.19%) Visual Studio
3 1 (0.093%) Atlassian Bamboo
3 1 (0.093%) Bitbucket
3 1 (0.093%) Jenkins
General
1 361 (33.55%) Social Skills
2 66 (6.13%) Organisational Skills
3 61 (5.67%) Finance
4 51 (4.74%) Law
5 49 (4.55%) Analytical Skills
6 47 (4.37%) Telecoms
7 33 (3.07%) Inclusion and Diversity
7 33 (3.07%) Legal
8 27 (2.51%) Retail
9 25 (2.32%) Manufacturing
10 18 (1.67%) Games
11 16 (1.49%) Banking
11 16 (1.49%) Documentation Skills
11 16 (1.49%) Marketing
12 11 (1.02%) Back Office
13 9 (0.84%) Advertising
14 7 (0.65%) Public Sector
15 2 (0.19%) Electronics
15 2 (0.19%) Military
15 2 (0.19%) Publishing
Libraries, Frameworks & Software Standards
1 8 (0.74%) ADSI
1 8 (0.74%) LDAP
2 5 (0.46%) Kafka
3 4 (0.37%) Cocoa
4 3 (0.28%) .NET
4 3 (0.28%) LAMP
5 2 (0.19%) CSS
5 2 (0.19%) HTML
5 2 (0.19%) V-Ray
6 1 (0.093%) EDI
6 1 (0.093%) RESTEasy
6 1 (0.093%) SAML
Miscellaneous
1 111 (10.32%) Driving Licence
2 39 (3.62%) Self-Motivation
3 36 (3.35%) Replication
4 25 (2.32%) EPoS
5 23 (2.14%) Enterprise Storage
5 23 (2.14%) Fat Client
5 23 (2.14%) Thin Client
6 17 (1.58%) Data Centre
6 17 (1.58%) Management Information System
6 17 (1.58%) Video Conferencing
7 16 (1.49%) iPad
8 14 (1.30%) Onboarding
9 13 (1.21%) Social Media
10 12 (1.12%) CCTV
11 10 (0.93%) iPhone
12 8 (0.74%) Apple TV
12 8 (0.74%) Client/Server
12 8 (0.74%) Public Cloud
13 6 (0.56%) Life Science
13 6 (0.56%) Smartphone
Operating Systems
1 707 (65.71%) Windows
2 338 (31.41%) Windows Server
3 230 (21.38%) Windows 10
4 84 (7.81%) Linux
5 72 (6.69%) Mac OS
6 68 (6.32%) Windows Server 2016
7 57 (5.30%) Android
8 54 (5.02%) Windows Server 2012
9 53 (4.93%) Windows Server 2019
10 46 (4.28%) Apple iOS
11 26 (2.42%) Windows 7
12 19 (1.77%) Mac OS X
13 18 (1.67%) Windows Server 2008
14 13 (1.21%) Windows 8
15 9 (0.84%) Unix
16 7 (0.65%) CentOS
17 5 (0.46%) Windows Server 2003
18 4 (0.37%) Debian
19 3 (0.28%) Red Hat Enterprise Linux
19 3 (0.28%) VMS
Processes & Methodologies
1 239 (22.21%) Customer Service
2 192 (17.84%) Problem-Solving
3 172 (15.99%) ITIL
4 75 (6.97%) Cybersecurity
5 58 (5.39%) Infrastructure Engineering
5 58 (5.39%) Service Delivery
6 45 (4.18%) Project Delivery
7 38 (3.53%) Incident Management
8 36 (3.35%) Asset Management
8 36 (3.35%) Remote Monitoring and Management
9 35 (3.25%) Agile
9 35 (3.25%) Project Planning
10 34 (3.16%) Change Management
11 33 (3.07%) Migration
12 32 (2.97%) Continuous Improvement
12 32 (2.97%) Time Management
13 26 (2.42%) Customer Experience
14 25 (2.32%) Service Management
15 24 (2.23%) Disaster Recovery
16 22 (2.04%) Desktop Virtualisation
Programming Languages
1 104 (9.67%) SQL
2 66 (6.13%) PowerShell
3 9 (0.84%) Python
4 8 (0.74%) Bash
5 7 (0.65%) PHP
6 5 (0.46%) Java
6 5 (0.46%) VB
7 2 (0.19%) C++
8 1 (0.093%) C#
8 1 (0.093%) Perl
Qualifications
1 100 (9.29%) Degree
2 85 (7.90%) Microsoft Certification
3 47 (4.37%) DBS Check
4 38 (3.53%) Cisco Certification
5 37 (3.44%) CCNA
6 33 (3.07%) Network+ Certification
7 26 (2.42%) Azure Certification
8 18 (1.67%) A+ Certification
8 18 (1.67%) MCSE
9 16 (1.49%) MCP
10 11 (1.02%) CompTIA Security+
11 10 (0.93%) ITIL Certification
11 10 (0.93%) MCSA
12 9 (0.84%) Security Cleared
13 7 (0.65%) ITIL Foundation Certificate
14 6 (0.56%) SC Cleared
15 4 (0.37%) DV Cleared
16 3 (0.28%) Computer Science Degree
17 2 (0.19%) MCITP
17 2 (0.19%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 71 (6.60%) SLA
2 30 (2.79%) GDPR
3 16 (1.49%) Cyber Essentials
4 11 (1.02%) ISO/IEC 27001
5 2 (0.19%) NIST
6 1 (0.093%) Cyber Essentials PLUS
6 1 (0.093%) PCI DSS
System Software
1 541 (50.28%) Active Directory
2 157 (14.59%) Hyper-V
3 134 (12.45%) VMware Infrastructure
4 28 (2.60%) VMware ESXi
5 21 (1.95%) Virtual Desktop
6 12 (1.12%) vSphere
7 10 (0.93%) Virtual Machines
8 9 (0.84%) Terminal Services
9 8 (0.74%) Docker
10 6 (0.56%) Virtual Servers
11 4 (0.37%) Citrix Hypervisor
12 3 (0.28%) Firmware
12 3 (0.28%) XenApp
13 2 (0.19%) pfSense
13 2 (0.19%) VMware Workstation
14 1 (0.093%) BitLocker
14 1 (0.093%) Microsoft App-V
14 1 (0.093%) NFS
14 1 (0.093%) Terminal Server
14 1 (0.093%) Xen
Systems Management
1 135 (12.55%) Microsoft Intune
2 57 (5.30%) SCCM
3 13 (1.21%) Cisco CUCM
3 13 (1.21%) ServiceCenter
4 10 (0.93%) Jamf Pro
5 6 (0.56%) Kubernetes
5 6 (0.56%) Opsgenie
6 5 (0.46%) WSUS
7 4 (0.37%) Backup Exec
8 3 (0.28%) Active Directory Federation Services
8 3 (0.28%) FortiGate
8 3 (0.28%) NetCrunch
9 2 (0.19%) Grafana
9 2 (0.19%) Prometheus
9 2 (0.19%) Single Sign-On
9 2 (0.19%) vCenter Server
10 1 (0.093%) Autotask
10 1 (0.093%) Failover Clustering
10 1 (0.093%) Microsoft Clustering
10 1 (0.093%) Progress Chef
Vendors
1 591 (54.93%) Microsoft
2 190 (17.66%) VMware
3 95 (8.83%) Citrix
4 78 (7.25%) Cisco
5 73 (6.78%) Veeam
6 72 (6.69%) Apple
7 48 (4.46%) Sophos
8 43 (4.00%) HP
9 25 (2.32%) Barracuda Networks
9 25 (2.32%) ConnectWise
9 25 (2.32%) Draytek
10 23 (2.14%) Google
10 23 (2.14%) Meraki
11 19 (1.77%) Aruba
12 17 (1.58%) Palo Alto
13 16 (1.49%) Dell
13 16 (1.49%) Fortinet
14 13 (1.21%) WatchGuard
15 12 (1.12%) Mitel
16 10 (0.93%) Acronis