Digital Technology Apprentice (ForGood.Tech)
- Hiring Organisation
- ForGood.Tech
- Location
- Grosvenor Court, Lea Hall Enterprise Park, Wheelhouse Road, Rugeley, England, United Kingdom
- Employment Type
- Degree Apprenticeship
- Salary
- £18,000 a year
correct level of troubleshooting & diagnostics to all customer enquiries. Working within Company SLAs and KPIs. Managing incidents, request fulfilment & knowledge in line with ITIL framework. Create knowledge base articles and process documentation for products, known issues and work around ensuring these are reviewed and maintained. Work independently on customer development ...