ITIL Jobs in England

ITIL (Information Technology Infrastructure Library)
UK > England

The table below provides summary statistics for permanent job vacancies advertised in England requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 11 May 2025, comparing them to the same period in the previous two years.

6 months to
11 May 2025
Same period 2024 Same period 2023
Rank 59 42 54
Rank change year-on-year -17 +12 +18
Permanent jobs citing ITIL 2,069 4,157 4,914
As % of all permanent jobs advertised in England 4.28% 4.84% 5.46%
As % of the Processes & Methodologies category 4.55% 5.66% 5.71%
Number of salaries quoted 1,495 3,286 3,664
10th Percentile £29,100 £27,234 £28,000
25th Percentile £35,625 £34,000 £35,000
Median annual salary (50th Percentile) £50,000 £48,500 £47,500
Median % change year-on-year +3.09% +2.11% 0.00%
75th Percentile £65,000 £62,500 £63,750
90th Percentile £80,000 £76,250 £77,500
UK median annual salary £50,000 £49,750 £47,500
% change year-on-year +0.50% +4.74% -2.06%

All Process and Methodology Skills
England

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in England.

Permanent vacancies with a requirement for process or methodology skills 45,472 73,407 86,016
As % of all permanent jobs advertised in England 94.00% 85.49% 95.63%
Number of salaries quoted 24,183 53,973 50,952
10th Percentile £30,000 £29,000 £34,256
25th Percentile £42,500 £40,000 £46,000
Median annual salary (50th Percentile) £57,500 £55,000 £62,500
Median % change year-on-year +4.55% -12.00% +4.17%
75th Percentile £76,250 £73,410 £82,500
90th Percentile £100,000 £93,750 £101,250
UK median annual salary £57,500 £55,000 £61,180
% change year-on-year +4.55% -10.10% +1.97%

ITIL
Job Vacancy Trend in England

Job postings citing ITIL as a proportion of all IT jobs advertised in England.

Job vacancy trend for ITIL in England

ITIL
Salary Trend in England

3-month moving average salary quoted in jobs citing ITIL in England.

Salary trend for ITIL in England

ITIL
Salary Histogram in England

Salary distribution for jobs citing ITIL in England over the 6 months to 11 May 2025.

Salary histogram for ITIL in England

ITIL
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the England region over the 6 months to 11 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London -5 661 £60,000 - 515
North of England -40 470 £42,500 - 278
South East -36 330 £50,000 - 372
North West -47 294 £48,306 +11.05% 173
Midlands -21 275 £47,500 +11.76% 163
South West -6 191 £47,500 -5.00% 130
West Midlands -24 177 £51,850 +9.62% 105
Yorkshire -11 138 £33,000 -21.00% 80
East of England -31 136 £37,000 -1.33% 122
East Midlands -1 98 £35,000 +7.69% 52
North East -11 38 £34,000 -2.86% 29
ITIL
UK

ITIL
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 197 (9.52%) SharePoint
2 144 (6.96%) Microsoft Exchange
3 60 (2.90%) Oracle Application Server
4 54 (2.61%) IIS
5 39 (1.88%) Confluence
6 14 (0.68%) Apache
7 8 (0.39%) OpenStack
8 6 (0.29%) IBM Domino
8 6 (0.29%) nginx
9 5 (0.24%) Exchange Server 2013
10 4 (0.19%) Tomcat
11 3 (0.14%) BizTalk Server
12 2 (0.097%) Skype for Business
13 1 (0.048%) Blackberry Enterprise Server
13 1 (0.048%) CMS
13 1 (0.048%) Exchange Server 2010
13 1 (0.048%) NetWeaver
13 1 (0.048%) Office Communications Server
13 1 (0.048%) OpenEdge
13 1 (0.048%) SharePoint 2010
Applications
1 191 (9.23%) Microsoft Office
2 50 (2.42%) Microsoft Excel
3 41 (1.98%) Microsoft PowerPoint
4 20 (0.97%) Microsoft Project
5 14 (0.68%) MS Visio
5 14 (0.68%) Trello
6 2 (0.097%) Spreadsheet
7 1 (0.048%) Camtasia
7 1 (0.048%) Final Cut Pro
7 1 (0.048%) Oracle Smart View
Business Applications
1 24 (1.16%) Dynamics CRM
2 23 (1.11%) SAP ERP
3 20 (0.97%) SAP S/4HANA
4 11 (0.53%) Remedy ITSM
5 10 (0.48%) Dynamics NAV
5 10 (0.48%) Elite 3E
6 7 (0.34%) Fidessa
7 5 (0.24%) Oracle EBS
7 5 (0.24%) Oracle ERP
8 4 (0.19%) Dynamics AX
9 2 (0.097%) Carpe Diem
9 2 (0.097%) Maximo
9 2 (0.097%) NetSuite
9 2 (0.097%) Oracle Applications
9 2 (0.097%) PeopleSoft HCM
9 2 (0.097%) SAP GRC
10 1 (0.048%) iTrent
10 1 (0.048%) Oracle EBS R12
10 1 (0.048%) SAP FI
10 1 (0.048%) SAP MDG
Cloud Services
1 644 (31.13%) Azure
2 573 (27.69%) Microsoft 365
3 247 (11.94%) Entra ID
4 224 (10.83%) AWS
5 144 (6.96%) SaaS
6 91 (4.40%) Power Platform
7 64 (3.09%) OneDrive
8 49 (2.37%) PaaS
9 47 (2.27%) Azure Monitor
10 46 (2.22%) IaaS
11 42 (2.03%) GCP
12 40 (1.93%) Azure DevOps
13 38 (1.84%) Dynamics 365
14 36 (1.74%) Power Automate
15 33 (1.59%) Mimecast
16 29 (1.40%) Cloud Computing
17 23 (1.11%) PowerApps
18 22 (1.06%) Azure ExpressRoute
19 18 (0.87%) Azure Key Vault
20 15 (0.72%) Azure Service Bus
Communications & Networking
1 203 (9.81%) Firewall
2 173 (8.36%) WAN
3 155 (7.49%) DNS
4 154 (7.44%) VPN
5 134 (6.48%) LAN
6 110 (5.32%) DHCP
7 95 (4.59%) TCP/IP
8 73 (3.53%) VLAN
9 68 (3.29%) Network Security
10 54 (2.61%) Internet
11 52 (2.51%) Wireless
12 49 (2.37%) VoIP
13 48 (2.32%) SD-WAN
14 39 (1.88%) Wi-Fi
14 39 (1.88%) WLAN
15 33 (1.59%) Remote Desktop
16 31 (1.50%) SAN
17 25 (1.21%) Cisco IOS
17 25 (1.21%) Intrusion Detection
17 25 (1.21%) MPLS
Database & Business Intelligence
1 133 (6.43%) SQL Server
2 65 (3.14%) Oracle Reports
3 64 (3.09%) Power BI
4 62 (3.00%) Data Warehouse
5 60 (2.90%) Enterprise Data Warehouse
6 28 (1.35%) Relational Database
7 22 (1.06%) Amazon RDS
8 18 (0.87%) Data Lake
9 16 (0.77%) MySQL
10 14 (0.68%) SQL Server Integration Services
11 9 (0.43%) Azure SQL Database
11 9 (0.43%) Data Mining
11 9 (0.43%) MongoDB
12 7 (0.34%) DB2
12 7 (0.34%) Oracle Database
12 7 (0.34%) SQL Server Reporting Services
13 6 (0.29%) MariaDB
14 5 (0.24%) PostgreSQL
15 2 (0.097%) Big Data
15 2 (0.097%) DTS
Development Applications
1 97 (4.69%) JIRA
2 29 (1.40%) Git
3 11 (0.53%) Visual Studio
4 7 (0.34%) GitLab
4 7 (0.34%) SQL Server Management Studio (SSMS)
5 6 (0.29%) Jenkins
6 2 (0.097%) Eclipse
6 2 (0.097%) Katalon Studio
6 2 (0.097%) Selenium
6 2 (0.097%) Sonatype Nexus
7 1 (0.048%) Atlassian Bamboo
7 1 (0.048%) Bitbucket
7 1 (0.048%) InstallShield
7 1 (0.048%) MSI
7 1 (0.048%) Oracle Forms
7 1 (0.048%) Postman
7 1 (0.048%) Vagrant
General
1 874 (42.24%) Social Skills
2 451 (21.80%) Finance
3 342 (16.53%) Analytical Skills
4 114 (5.51%) Organisational Skills
5 106 (5.12%) Law
6 92 (4.45%) Inclusion and Diversity
7 89 (4.30%) Legal
8 77 (3.72%) Manufacturing
9 76 (3.67%) Retail
10 70 (3.38%) Banking
11 66 (3.19%) Public Sector
12 65 (3.14%) Military
13 54 (2.61%) Telecoms
14 41 (1.98%) Local Government
15 28 (1.35%) Marketing
16 26 (1.26%) Influencing Skills
17 23 (1.11%) Back Office
18 22 (1.06%) Presentation Skills
19 20 (0.97%) Documentation Skills
20 19 (0.92%) Police
Job Titles
1 415 (20.06%) Analyst
2 259 (12.52%) IT Support
3 188 (9.09%) Senior
4 172 (8.31%) Support Analyst
5 167 (8.07%) Support Engineer
6 157 (7.59%) Lead
7 149 (7.20%) IT Manager
8 147 (7.10%) Service Manager
9 139 (6.72%) IT Analyst
10 119 (5.75%) Service Analyst
11 105 (5.07%) IT Engineer
12 102 (4.93%) Applications Support
13 91 (4.40%) Service Desk Analyst
14 82 (3.96%) IT Support Analyst
15 81 (3.91%) 2nd Line Support
16 79 (3.82%) Infrastructure Engineer
17 77 (3.72%) Desktop Support
18 70 (3.38%) IT Support Engineer
19 66 (3.19%) Team Leader
20 65 (3.14%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 26 (1.26%) .NET
1 26 (1.26%) SOAP
1 26 (1.26%) Web Services
2 23 (1.11%) REST
3 18 (0.87%) SAP Fiori
4 17 (0.82%) AngularJS
5 13 (0.63%) FIX Protocol
6 10 (0.48%) HTML
7 9 (0.43%) CSS
8 8 (0.39%) RESTful
9 7 (0.34%) .NET Framework
9 7 (0.34%) ASP.NET
9 7 (0.34%) Middleware
10 6 (0.29%) EDI
10 6 (0.29%) Oracle Fusion
11 5 (0.24%) LDAP
12 4 (0.19%) Ajax
12 4 (0.19%) Django
12 4 (0.19%) HTML5 Canvas
13 3 (0.14%) JSON
Miscellaneous
1 174 (8.41%) Management Information System
2 87 (4.20%) Driving Licence
3 85 (4.11%) NHS
4 83 (4.01%) Data Centre
5 75 (3.62%) Self-Motivation
6 71 (3.43%) Onboarding
7 62 (3.00%) CMDB
8 40 (1.93%) Private Cloud
8 40 (1.93%) Video Conferencing
9 36 (1.74%) Product Ownership
10 30 (1.45%) Virtual Team
11 29 (1.40%) Client/Server
12 27 (1.30%) Enterprise Software
13 21 (1.01%) PMI
13 21 (1.01%) Social Media
14 19 (0.92%) FMCG
15 18 (0.87%) Hybrid Cloud
16 16 (0.77%) Clustering
17 15 (0.72%) Enterprise Cloud
18 13 (0.63%) Replication
Operating Systems
1 653 (31.56%) Windows
2 254 (12.28%) Windows Server
3 211 (10.20%) Linux
4 148 (7.15%) Windows 10
5 59 (2.85%) Android
6 50 (2.42%) Mac OS
7 45 (2.17%) Apple iOS
8 41 (1.98%) Windows Server 2016
9 35 (1.69%) Windows Server 2019
10 30 (1.45%) Unix
11 26 (1.26%) Windows Server 2012
12 21 (1.01%) Red Hat Enterprise Linux
13 12 (0.58%) AIX
13 12 (0.58%) CentOS
14 10 (0.48%) Mac OS X
15 6 (0.29%) VMS
15 6 (0.29%) zOS
16 4 (0.19%) Rocky
16 4 (0.19%) SUSE
17 3 (0.14%) Ubuntu
Processes & Methodologies
1 609 (29.43%) Problem-Solving
2 525 (25.37%) Service Management
3 434 (20.98%) ITSM
4 392 (18.95%) Agile
5 362 (17.50%) Customer Service
6 354 (17.11%) Service Delivery
7 284 (13.73%) Continuous Improvement
8 280 (13.53%) Change Management
9 258 (12.47%) DevOps
10 218 (10.54%) Project Management
11 208 (10.05%) Incident Management
12 203 (9.81%) Cybersecurity
13 188 (9.09%) Roadmaps
14 168 (8.12%) Stakeholder Management
15 160 (7.73%) Problem Management
16 157 (7.59%) Mentoring
17 129 (6.23%) Analytics
18 126 (6.09%) Disaster Recovery
18 126 (6.09%) Project Delivery
19 125 (6.04%) Customer Experience
Programming Languages
1 216 (10.44%) SQL
2 182 (8.80%) PowerShell
3 112 (5.41%) Python
4 65 (3.14%) C#
5 47 (2.27%) JavaScript
6 38 (1.84%) Bash
7 37 (1.79%) Java
8 23 (1.11%) ABAP
8 23 (1.11%) T-SQL
9 21 (1.01%) Bicep
10 14 (0.68%) PL/SQL
11 9 (0.43%) Shell Script
12 7 (0.34%) Perl
12 7 (0.34%) VB.NET
13 3 (0.14%) Go
14 2 (0.097%) Gremlin
14 2 (0.097%) Kusto Query Language
15 1 (0.048%) C++
15 1 (0.048%) Ruby
15 1 (0.048%) VBA
Qualifications
1 470 (22.72%) Degree
2 183 (8.84%) DBS Check
2 183 (8.84%) Microsoft Certification
3 156 (7.54%) ITIL Certification
4 108 (5.22%) Security Cleared
5 105 (5.07%) Azure Certification
6 100 (4.83%) Cisco Certification
6 100 (4.83%) PMI Certification
7 99 (4.78%) PMP
8 90 (4.35%) CISSP
9 80 (3.87%) CCNA
9 80 (3.87%) Computer Science Degree
10 78 (3.77%) ITIL Foundation Certificate
10 78 (3.77%) SC Cleared
11 64 (3.09%) CCNP
12 55 (2.66%) A+ Certification
13 54 (2.61%) MCSE
14 42 (2.03%) BPSS Clearance
14 42 (2.03%) MCP
15 40 (1.93%) AWS Certification
Quality Assurance & Compliance
1 221 (10.68%) SLA
2 95 (4.59%) ISO/IEC 27001
3 73 (3.53%) Cyber Essentials
4 66 (3.19%) GDPR
5 60 (2.90%) QA
6 46 (2.22%) NIST
7 45 (2.17%) COBIT
8 31 (1.50%) Sarbanes-Oxley
9 24 (1.16%) Cyber Essentials PLUS
10 23 (1.11%) GRC
11 20 (0.97%) NCSC
12 18 (0.87%) PCI DSS
13 10 (0.48%) PMO
14 9 (0.43%) Accessibility
15 8 (0.39%) Data Quality
15 8 (0.39%) ISO 22301
15 8 (0.39%) JSP 440
16 7 (0.34%) ISO 9001
17 5 (0.24%) FINRA
18 3 (0.14%) ITGC
System Software
1 464 (22.43%) Active Directory
2 135 (6.52%) VMware Infrastructure
3 68 (3.29%) Hyper-V
4 37 (1.79%) Virtual Desktop
5 28 (1.35%) Virtual Machines
6 26 (1.26%) VMware ESXi
7 22 (1.06%) vSphere
8 10 (0.48%) Docker
8 10 (0.48%) XenApp
9 9 (0.43%) Firmware
9 9 (0.43%) Virtual Servers
10 6 (0.29%) Terminal Services
10 6 (0.29%) Veritas Cluster Server
11 4 (0.19%) VMware NSX
12 3 (0.14%) XenDesktop
13 2 (0.097%) DFS Replication
13 2 (0.097%) pfSense
14 1 (0.048%) EMC RecoverPoint
14 1 (0.048%) ISA Server
14 1 (0.048%) vCloud
Systems Management
1 216 (10.44%) Microsoft Intune
2 90 (4.35%) SCCM
3 58 (2.80%) Terraform
4 47 (2.27%) Ansible
5 30 (1.45%) Single Sign-On
6 19 (0.92%) Puppet
6 19 (0.92%) SCOM
7 18 (0.87%) NetBackup
8 15 (0.72%) FortiGate
9 13 (0.63%) Kubernetes
10 12 (0.58%) Progress Chef
11 11 (0.53%) AirWatch
12 10 (0.48%) Grafana
12 10 (0.48%) Jamf Pro
12 10 (0.48%) Nessus
13 9 (0.43%) Nagios
14 8 (0.39%) Prometheus
14 8 (0.39%) SmoothWall
14 8 (0.39%) WSUS
14 8 (0.39%) ZABBIX
Vendors
1 870 (42.05%) Microsoft
2 268 (12.95%) ServiceNow
3 204 (9.86%) Cisco
4 181 (8.75%) VMware
5 154 (7.44%) Oracle
6 86 (4.16%) Apple
7 81 (3.91%) SAP
8 77 (3.72%) Citrix
9 52 (2.51%) SolarWinds
10 51 (2.46%) Meraki
11 42 (2.03%) Veeam
12 38 (1.84%) Salesforce
13 31 (1.50%) Google
13 31 (1.50%) HP
14 29 (1.40%) Red Hat
15 26 (1.26%) Palo Alto
16 23 (1.11%) Atlassian
17 22 (1.06%) Databricks
17 22 (1.06%) Dell
18 21 (1.01%) Fortinet