3 of 3 Apprenticeship JIRA Jobs in England

encryption, conditional access, and group policies. Provide technical support via phone, email, Teams, and face-to-face. Log, manage, and resolve IT tickets using Jira Service Management. Escalate unresolved issues in line with SLAs. Document IT processes and fixes using SharePoint and Confluence. Troubleshoot hardware and software issues using ...

testing of software systems. Equipment setup for development and deployment. Research into software solutions that could be used for projects. Agile development process using Jira to progress through projects. On ship deployment of software systems for real life use. Training An apprenticeship includes regular training with a college ...

suppliers, finance and technical teams Making sure information is shared clearly and at the right time Logging and tracking work accurately in systems like Jira Preparing data so others can do their jobs effectively Supporting with project management Systems & Tools QuickBooks (quotes and purchase orders) Partner portals (Microsoft, telecoms … other vendors) Jira and Confluence for tracking and documentation Outlook and calendar management You won’t be expected to: Fix servers Write code Work on a helpdesk But you will learn enough to understand what’s going on, ask sensible questions and spot issues early. This role would suit ...